Solving Problems With Media Misfeeds - Epson AcuLaser C3900N User Manual

3. Close the right side cover.

Solving Problems with Media Misfeeds

Note:
Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated
misfeeds may also happen if you're using unsupported print media.
Symptom
Several sheets go
through the
printer together.
Media misfeed
message stays on.
Cause
The front edges of the media are
not even.
The media is moist from
humidity.
Right side cover needs to be
opened and closed again to
reset the printer.
Some media remains misfed in
the printer.
AcuLaser C3900 Series
Solution
Remove the media and even up the front edges, then reload
it.
Remove the moist media and replace it with new, dry media.
Open and close the right side cover of the printer again.
Recheck the media path and make sure that you have
removed all of the misfed media.
User's Guide
Troubleshooting 130