Epson AcuLaser CX16 User Manual page 189

Symptom Cause
Thin white Toner is not evenly adhering to
horizontal lines the media.
appear at intervals
on images.
Colors look One or more of the toner
drastically wrong. cartridges may be defective.
Colors are not The scanner unit or front cover is
registering opened during the calibration.
properly; colors
Gradations are not adjusted
are mixed or have
correctly.
page-to-page
variation.
The photoconductor units is not
correctly seated.
One or more of the toner
cartridges may be defective.
The media is moist from
humidity.
The color has a The photoconductor unit may
poor reproduction be defective.
or has poor color
density.
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
Perform IMAGE REFRESH. (Set MACHINE SETTING/IMAGE
REFRESH in the UTILITY menu to YES.)
If the problem persists, contact your vendor or authorized
service provider.
Remove the toner cartridges and verify that the toner is
distributed evenly on each cartridge roller, and reinstall the
toner cartridges.
Set MACHINE SETTING/CALIBRATION in the UTILITY menu
to ON, and then perform the color calibration. For details,
refer to "MACHINE SETTING Menu" on page 32.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the moist media and replace it with new, dry media.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Troubleshooting 189