Epson AcuLaser CX16 User Manual page 183

Symptom Cause
When copying or A malfunction may have
scanning with the occurred while paper was being
ADF, a horizontal transferred with the ADF.
or vertical band
appears at the
anterior or
posterior end of
the image or paper
(5 to 6 mm).
(AcuLaser CX16NF
only)
Cannot copy with Envelope DL or Envelope C6 is
the ADF. set to the ADF.
(AcuLaser CX16NF
only)
Scanned images Resolution is set to 150x150dpi
are noisy. while the scan mode is set to MIX
(AcuLaser CX16NF or TEXT.
only)
Some areas of the Acrobat 8 (Macintosh version) is
scanned image are used for scanning the image.
missing.
The web-based The EpsonNet Config
utility cannot be Administrator's password is
accessed. incorrect.
(AcuLaser CX16NF
only)
Media is wrinkled. The media is moist from
humidity or having water spilled
on it.
The media feed roller or fuser
unit is defective.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
Data was sent to An error message is displayed in
the machine, but it the message window.
doesn't print.
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
If a band appears in the copy after copying, select a copy
density setting that is one level darker.
If a band appears in the image after scanning, scan using the
original glass.
Place the document on the original glass. With the Envelope
DL size, some areas may not be copied.
Set the scan mode to PHOTO.
With the Acrobat Scan setting, turn off the OCR and Filtering
functions.
The EpsonNet Config Administrator password has a
4-character minimum and an 8-character maximum. For
details, refer to the Reference Guide.
Remove the moist media and replace it with new, dry media.
Check them for damage. If necessary, contact Technical
Support with the error information.
Use Epson-approved media. See "Print Media" on page 49.
Handle according to the message displayed.
Troubleshooting 183