Epson AcuLaser CX16 User Manual page 185

Printer/copier/scanner
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Symptom
Cause
Entire sheet is
One or more of the toner
printed in black or
cartridges may be defective.
color.
The photoconductor unit may
be defective.
Image is too light;
The print head window is dirty.
there is low image
The copy density is set too light.
density.
The media is moist from
humidity.
There is not much toner left in
the cartridge.
One or more of the toner
cartridges may be defective.
Media type is set incorrectly.
Image is too dark.
The copy density is set too dark.
The document was not pressed
close enough against the
original glass.
One or more of the toner
cartridges may be defective.
The photoconductor unit may
be defective.
AcuLaser CX16 Series
Printer / Copier / Scanner User's Guide
Solution
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Clean the print head window.
Select a darker copy density.
Remove the moist media and replace with new, dry media.
Replace the toner cartridge.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
When printing envelopes, labels, letterhead, postcards or
thick stock, specify the appropriate media type in the printer
driver.
Select a lighter copy density.
Position the document so that it is pressed close enough
against the original glass. For details on positioning the
document on the original glass, refer to "Placing a document
on the original glass" on page 69.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Troubleshooting
185

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