Solving Problems With Printing Quality - Epson AcuLaser CX16 User Manual

Symptom
It takes a very long
time to transfer
scan data to the
USB memory
device.
(AcuLaser CX16NF
only)
It is not possible to
enter Scan mode
or Fax mode. (Fax
mode is only for
AcuLaser CS16NF.)

Solving Problems with Printing Quality

Symptom
Nothing is printed,
or there are blank
spots on the
printed page.
Cause
The response time may be slow
depending on the USB memory
device that is used.
An error has occurred in Copy
mode.
Cause
One or more of the toner
cartridges may be defective.
The photoconductor unit may
be defective.
The media is moist from
humidity.
The media set in the printer
driver mismatches the media
loaded in the machine.
The power source does not
match the machine
specifications.
Several sheets are being fed at
the same time.
Media is not set properly in the
tray(s).
AcuLaser CX16 Series Printer / Copier / Scanner User's Guide
Solution
Wait until the transfer is finished.
Correct the cause of the error, and then enter a different
mode.
Solution
Remove the toner cartridges and check if any is damaged.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Adjust the humidity for media storage. Remove the moist
media and replace it with new, dry media.
Load the correct media in the machine.
Use a power source with the proper specifications.
Remove the media from the tray and check for static
electricity. Fan plain paper or other media, and replace it in
the tray.
Remove the media, tap it to straighten it out, return it to the
tray, and realign the media guides.
Troubleshooting 184