Table of Contents
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Overview
This chapter tells you how to resolve problems with
your printer's operation. Topics include
•
Print quality maintenance
•
Simple troubleshooting
•
Clearing paper jams
•
Operator panel messages
•
Output quality problems
•
Frequently asked questions
Print Quality Maintenance
Here are some suggestions for maintaining the highest
print quality from your printer.
•
Replace the toner cartridge immediately when the
display indicates that replacement is necessary.
•
Use high-quality paper or transparencies to obtain
sharp, crisp characters and maximum contrast.
•
Follow the cleaning procedures described in
Chapter 7, "Maintaining Your Printer."
T
RO U B L E S H O O T I N G
Simple Troubleshooting
Here are some simple resolutions to occasional printer
problems.
Power light is off...
Check that the power cord is plugged into a live power
outlet and the printer power switch is turned on.
Power light is on but printer does not print...
•
Verify that the Online indicator light is on (if it is
not, press the Online button).
•
Verify that all interface cable connections are tightly
secured.
•
Verify that the toner cartridge is properly installed.
Paper does not output to the output tray...
Check for paper jam or misfeed.
Paper does not stack correctly...
Check that the paper is between 16 and 28 lbs. base
weight.
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