Scan Troubleshooting - Lexmark 22N0057 - X 5450 Color Inkjet User Manual

Poor copy quality
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
Check messages
Check ink
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Review steps to
improve print quality
Adjust the brightness
of the copy
Check quality of
original document
Are you scanning from
a newspaper,
magazine, or glossy
paper?
Check document
placement
Partial document or photo copies
Check document
placement
Check paper size
Check Original Size
setting

Scan troubleshooting

•
"Scanner does not respond" on page 104
•
"Scan was not successful" on page 104
•
"Scanning takes too long or freezes the computer" on page 104
•
"Poor scanned image quality" on page 105
If an error message is displayed, see "Error messages" on page 115.
Check the ink levels, and install a new print cartridge if necessary.
See "Improving print quality" on page 91.
1
Load the document facedown on the scanner glass.
2
From the control panel, press Copy Mode.
3
Press Lighter/Darker.
4
Press or repeatedly to lighten or darken the copy.
5
Press Start Color or Start Black.
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
If you are copying or scanning from a newspaper, magazine, or glossy paper, see "Scanning
clear images from magazines or newspapers" on page 70.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left corner.
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Make sure the paper size being used matches the size you selected.
Make sure that the Original Size setting is Automatic or the size of the original
document that you are copying.
Troubleshooting
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
103