Copy And Scan Troubleshooting - Lexmark Prospect Pro200 Series User Manual

Computer slows down when printing
These are possible solutions. Try one of the following:
I USB
F YOU ARE USING A
I
F YOU ARE ON A NETWORK
1
Unplug the power cord from the access point.
2
Wait ten seconds, and then insert the power cord.

Copy and scan troubleshooting

•
"Copier or scanner does not respond" on page 131
•
"Scanner unit does not close" on page 131
•
"Poor copy or scanned image quality" on page 131
•
"Partial copies or scans of documents or photos" on page 132
•
"Scan was not successful" on page 132
•
"Scanning takes too long or freezes the computer" on page 133
•
"Cannot scan to a computer over a network" on page 133
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET YOUR PRINTER AS THE DEFAULT PRINTER
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN THE SCANNER GLASS
A
DJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
,
CONNECTION THEN TRY A DIFFERENT
,
THEN RESET THE POWER OF THE ACCESS POINT
Troubleshooting
USB
CABLE
(
131
)
ROUTER