Scan Troubleshooting; Scanner Does Not Respond; Scan Was Not Successful - Lexmark 5300 Series User Manual

C
HECK PAPER SIZE
Make sure the paper size being used matches the size you selected.
C O S
HECK RIGINAL IZE SETTING
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.

Scan troubleshooting

Scanner does not respond

These are possible solutions. Try one or more of the following:
C
HECK MESSAGES
If an error message is displayed, see "Error messages on the computer screen" on page 169.
C
HECK POWER
If the light is not on, see "Power button is not lit" on page 121.
C
HECK PRINTER DEFAULT AND PAUSE SETTINGS
1
Windows Vista users, click
Windows XP users, click Start
Windows 2000 users, click Start
2
Double-click the print queue device.
3
Click Printer.
•
Make sure no check mark appears next to Pause Printing.
•
If a check mark does appear next to Set As Default Printer, you must select the print queue device for each
file you want to print.
R
EMOVING AND REINSTALLING THE SOFTWARE
For more information, see "Removing and reinstalling the software" on page 125.

Scan was not successful

These are possible solutions. Try one or more of the following:
C USB
HECK CABLE CONNECTION
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
Control Panel Printers.
Printers and Faxes.
Settings Printers.
Troubleshooting
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