Table of Contents
Advertisement
Symptom
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Booklet Left
and Right
Binding out-
put is incor-
rect.
You hear
unusual
noises.
When copy-
ing or scan-
ning with the
ADF, a band
appears at
the end of
the image or
paper (5 to 6
mm).
Cannot copy
with the ADF.
Scanned
images are
noisy.
Some areas
of the
scanned
image are
missing.
Solving Other Problems
Cause
Both the printer driver
and the application
have been set for col-
lation.
Both the printer driver
and the application
have been set for col-
lation.
The machine is not
level.
The tray is not
installed correctly.
There is a foreign
object stuck inside
the machine.
A malfunction may
have occurred while
paper was being
transferred with the
ADF.
Envelope DL or
Envelope C6 is set to
the ADF.
Resolution is set to
150 x 150 dpi while
the scan mode is set
to MIX or TEXT.
Acrobat 8 (Macintosh
version) is used for
scanning the image.
Solution
For N-up on multiple copies, choose
Collate only in the printer driver's Basic
Tab. Do not set collation in the applica-
tion.
For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the printer driver's Basic Tab. Do not
set collation in the application.
Place the machine on a flat, hard, level
surface.
Remove the tray that you are printing
from and reinsert it completely into the
machine.
Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.
If a band appears in the copy after
copying, select a copy density setting
that is one level darker.
If a band appears in the image after
scanning, scan using the original
glass.
Place the document on the original
glass. With the Envelope DL size,
some areas may not be copied.
Set the scan mode to PHOTO.
With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
9-29
Advertisement
Table of Contents
