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Symptom
Some parts
of the image
are lost with
2in1 copying.
Machine
resets or
turns off fre-
quently.
You are
experienc-
ing duplex
problems.
9-28
Cause
When printing enve-
lopes, the zoom ratio
was specified, and
then 2in1 copying
was set.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Media or settings are
not correct.
Solution
With 2in1 copying, the zoom ratio is
automatically adjusted. For 2in1 copy-
ing on media with a narrow printing
area, such as envelopes, set 2in1
copying, and then adjust the zoom
ratio, if necessary.
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
Contact Technical Support with the
error information.
Make sure that you are using correct
media.
Only Letter/A4 plain paper can be
autoduplexed.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Do not duplex envelopes, labels,
postcards, thick stock, letterheads,
or plain paper with a size other than
Letter/A4.
Make sure that you have not mixed
media types in the tray.
In the printer driver (Layout/Dou-
ble-Sided), choose "Short Edge Bind-
ing" (flipped as on a clipboard) or
"Long Edge Binding" (flipped as in a
loose-leaf notebook).
Set duplex (Double-Sided) copying.
For details on setting duplex (Dou-
ble-Sided) copying, refer to "Setting
Duplex (Double-Sided) Copying" on
page 5-11.
For N-up on duplexed pages, choose
Collate only in the printer driver's Basic
Tab. Do not set collation in the applica-
tion.
Solving Other Problems
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