Wacom CINTIQ 21UX DTK-2100 Installation Manual page 55

The eraser selects everything or will
not stop erasing.
You notice a delay at the beginning
of pen or inking strokes.
You have to press hard with the
pen when clicking, drawing, or
writing.
The pen tip does not function.
Changing the function settings for
an input tool has no effect.
Open the Wacom Tablet control panel and go to the E
tab. Move the E
RASER
D ... button and increase the C
ETAILS
If this does not help, see "Testing Cintiq" on page 42.
Open the Wacom Tablet control panel and go to the P
Try decreasing the T
IP
not work, try dragging the T
to the O position in order to turn off double-click assist.
FF
Open the Wacom Tablet control panel and go to the P
Move the T F slider toward S
IP EEL
button and decrease the S
settings.
Be sure you are using the pen that originally came with your
interactive pen display, or an Intuos4 pen which has a part
number ending in "-01". Other pens may not function
properly on the pen display.
Check the control panel's P
assigned to a C function.
LICK
Make sure the status LED lights blue when the pen tip is
pressed. If the LED does not light, verify that the USB cable
is plugged into an active USB port on your computer or on a
USB hub.
If the LED still does not light, you may have defective
hardware (see "Troubleshooting" on page 42).
Make sure that you change the settings for the tool and
application that you are using. See the electronic Software
User's Manual for details on working with multiple tools and
with application-specific settings.
F slider toward F
EEL IRM
T
LICK HRESHOLD
D C D
OUBLE LICK ISTANCE
D C
IP OUBLE LICK
, or select the D
OFT
and C
ENSITIVITY LICK
tab and verify that the tip is
EN
RASER
, or select the
setting.
tab.
EN
. If that does
D slider
ISTANCE
tab.
EN
...
ETAILS
T
HRESHOLD
Troubleshooting
Page 51