Error Messages - HP Ew2400 - JetDirect Print Server Administrator's Manual

Error Messages

Error codes and messages that may appear in the Status sections
of the Jetdirect configuration page are described in
Table 9.11 Error Messages (1 of 11)
Error Code and
Message
02 LAN ERROR -
INTERNAL
LOOPBACK
03 LAN ERROR -
EXTERNAL
LOOPBACK
05 NO SIGNAL
DETECTED
06 ENCRYPTION
REQUIRED
07 LAN ERROR -
CONTROLLER CHIP
07 AUTHENTICATION
FAILED
08 LAN ERROR -
INFINITE DEFERRAL
08 AUTHENTICATION
IN PROGRESS
09 LAN ERROR -
BABBLE
ENWW
Description
During self-test, the HP Jetdirect print server detected an
internal loopback test error. The print server may be faulty.
If the error persists, replace the HP Jetdirect print server.
The HP Jetdirect print server is incorrectly connected to
your network or is defective. Make sure your HP Jetdirect
print server is correctly attached to your network. In addition,
check the cabling and connectors.
(802.11 Wireless, Infrastructure Mode only) The print server
did not find an Access Point and did not detect a radio signal.
Check for sources of radio signal interference. If possible,
elevate the print server or the external antenna (if
applicable). Verify other wireless devices are turned on and
located in wireless signal range of the print server.
Encryption is required on this network, but the print server
cannot communicate on the network due to improper
encryption settings. Check the encryption settings
configured on the print server.
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect
print server.
The Jetdirect print server could not access the network
because of an authentication error. The error depends on
the authentication method used.
Verify the authentication method and settings on the print
server.
There is a network congestion problem.
Note: If the print server is not connected to the network, this
error cannot occur.
Link-level authentication is in progress.
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect print
server. For replacement instructions, see the hardware
installation guide for your print server.
HP Jetdirect Configuration Page 225
Table 9.11.