Error Messages - HP jetdirect 175x Administrator's Manual

Error Messages

Error codes and messages that may appear in the Status sections
of the Jetdirect configuration page are described in
Table 9.12 Error Messages (1 of 11)
Error Code and
Message
02 LAN ERROR -
INTERNAL
LOOPBACK
03 LAN ERROR -
EXTERNAL
LOOPBACK
05 NO SIGNAL
DETECTED
06 ENCRYPTION
REQUIRED
07 LAN ERROR -
CONTROLLER CHIP
07 AUTHENTICATION
FAILED
08 LAN ERROR -
INFINITE DEFERRAL
08 AUTHENTICATION
IN PROGRESS
ENWW
Description
During self-test, the HP Jetdirect print server detected an
internal loopback test error. The print server may be faulty.
If the error persists, replace the HP Jetdirect print server.
The HP Jetdirect print server is incorrectly connected to
your network or is defective. Make sure your HP Jetdirect
print server is correctly attached to your network. In addition,
check the cabling and connectors.
(802.11b Wireless, Infrastructure Mode only) The print
server did not find an Access Point and did not detect a radio
signal.
Check for sources of radio signal interference. If possible,
elevate the print server or the external antenna (if
applicable). Verify other wireless devices are turned on and
located in wireless signal range of the print server.
(802.11b Wireless) Encryption is required on this network,
but the print server cannot communicate on the network due
to improper encryption settings. Check the wireless
encryption settings configured on the print server.
(Wired Ethernet) Check the network connections. If the
connections are intact, run the power-on self-test: turn the
printer off, then on again. If the error persists, replace the
HP Jetdirect print server.
(802.11b Wireless) The Jetdirect print server could not
access the network because of an authentication error. The
error depends on the authentication method used.
Verify the authentication method and settings on the print
server. If the print server is configured for Open System
authentication while the network Access Point requires
EAP, an authentication failure will result even though the
print server is operating properly.
There is a network congestion problem.
Note: If the print server is not connected to the network, this
error cannot occur.
(802.11b Wireless) Link-level authentication is in progress.
If the print server is in Infrastructure mode, server-based
authentication may also be in progress.
HP Jetdirect Configuration Page 232
Table 9.12.