Keyboard Problems; Lockups And Software Problems - Dell Precision YT583 User Manual

• If you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, bypass them and use the telephone to
connect the modem directly to the telephone wall jack. If you are using a line that is 3
meters (10 feet) or more in length, try a shorter one.

Keyboard Problems

CAUTION:
safety instructions in the
C
H E C K T H E K E Y B O A R D C A B L E
• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer, reconnect the keyboard cable as shown on the setup
diagram for your computer, and then restart the computer.
• Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
• Remove any keyboard extension cables and connect the keyboard directly to the
computer.
T
E S T T H E K E Y B O A R D
try using the keyboard.
R H
U N T H E A R D W A R E
Hardware Problems in the Microsoft
Operating Systems

Lockups and Software Problems

CAUTION:
safety instructions in the
The computer does not start up
C
H E C K T H E D I A G N O S T I C L I G H T S
E
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
T H E E L E C T R I C A L O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least 8 to
96
Troubleshooting
Before you begin any of the procedures in this section, follow the
Product Information Guide
—
— Connect a properly working keyboard to the computer, then
T
R O U B L E S H O O T E R
" on page 131
.
Before you begin any of the procedures in this section, follow the
Product Information Guide
— See "Diagnostic Lights
— If you are unable to get a response by pressing a key on
— See "Troubleshooting Software and
® ®
Windows XP and Microsoft Windows Vista™
.
.
" on page 105
.