Internet Access - ZyXEL Communications P-660HN-51 - V1.10 Manual

Chapter 30 Troubleshooting
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.

30.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Make sure you entered your ISP account information correctly in the wizard. These
2
fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
3
in the wireless client are the same as the settings in the AP.
If you are trying to access the Internet wirelessly, make sure you have enabled
4
the wireless LAN by the WPS button or the Network Settings > Wireless >
General screen.
Disconnect all the cables from your device, and follow the directions in the Quick
5
Start Guide again.
If the problem continues, contact your ISP.
6
I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL
Device), but my Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Turn the ZyXEL Device off and on.
2
If the problem continues, contact your ISP.
3
278
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
Section 1.6 on page
Section 1.6 on page
25.
25.
P-660HN-51 User's Guide