Troubleshooting Tips - Runco Signature Cinema SC-1 Owner's Operating Manual

Maintenance and Troubleshooting
5.6

Troubleshooting Tips

Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the SC-1. If the suggested solutions fail to resolve the problem or if you
encounter an issue not described here, please contact Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom
The projector does not turn
on.
The projector and DHD
Controller are both on, but
there is no picture and
on-screen menus do not
appear.
The display is on and menus
appear, but there is no
picture.
A projected image from a
DVD is split or otherwise
scrambled.
Image appears "squeezed" or
vertically stretched into cen-
ter of screen.
Possible Cause(s)
• The SC-1 is not plugged in
or the AC outlet is not
active.
• The DHD Controller is not
plugged in or the AC outlet
is not active.
• The remote control
batteries have run out.
• The serial connection from
the DHD Controller to the
SC-1 is faulty or incorrect.
• Lens cover is on or shutter
is closed.
• Lamp failed to ignite.
• Faulty or incorrect video
connection between the
DHD Controller and the
SC-1.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• DVD player is connected
to the Component input
and set to progressive
scan mode.
• Incorrect aspect ratio
selection.
96
Solution
• Ensure that the SC-1 is
plugged in and that the AC
outlet is active.
• Ensure that the DHD
Controller is plugged in
and that the AC outlet is
active.
• Replace the batteries.
• Ensure that the RS-232
output from the DHD
Controller is properly
connected to the RS-232C
input on the SC-1 (see
Figure 3-13).
• Ensure that the lens cover
is off and the shutter is
open.
• Ensure that the lamp door
is closed. If it is and the
problem persists, replace
the lamp.
• Ensure that the HDMI
output from the DHD
Controller is properly
connected to Input 2 (DVI)
on the SC-1 (see Figure
3-13).
• Select the correct source.
• Turn on the source
component.
• Check connections from
source component to DHD
Controller.
• Turn off progressive scan
on the DVD player. Or,
connect the DVD player to
the HD1 or HD2 input.
• Select a different aspect
ratio.
Runco SC-1 Owner's Operating Manual