Troubleshooting - TRENDnet TW100-BRV214 User Manual

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TRENDnet User's Guide

Troubleshooting

Q: I typed http://192.168.10.1 in my Internet Browser Address Bar, but an error
message says "The page cannot be displayed." How can I access the router
management page?
Answer:
1. Check your hardware settings again. See "Router Installation" on page 7.
2. Make sure the LAN and Status lights are lit.
3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address
automatically or DHCP (see the steps below).
Windows 7
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
4. Press on the factory reset button on the front panel for 20 seconds, the release.
© Copyright 2012 TRENDnet. All Rights Reserved.
Q: I am not sure what type of Internet Account Type I have for my Cable/DSL
connection. How do I find out?
Answer:
Contact your Internet Service Provider (ISP) for the correct information.
Q: The Wizard does not appear. What should I do?
Answer:
1. Click on Wizard at the top of the router management page.
2. Near the top of the browser, "Pop-up blocked" message may appear. Right click on
the message and select Always Allow Pop-ups from This Site.
3. Disable your browser's pop up blocker.
Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your modem.
2. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
3. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to
fully boot up, and then reconnect the power to the router.
TW100-BRV214
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