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Chapter 3: Additional Information
Verify that the Cable Modem service is DOCSIS-compliant and PacketCable-compliant by
calling your cable provider.
I don't hear a dial tone when I use a telephone.
Telephone service is not activated. If the rightmost light on the Residential Voice
Gateway stays on while others flash, check with your TSP or cable company.
If the Residential Voice Gateway is connected to existing house telephone wiring, make
sure that another telephone service is not connected. The other service can normally be
disconnected at the Network Interface Device located on the outside of the house.
If using the second line on a two-line telephone, use a 2-line to 1-line adapter cable.
For more Usage and Troubleshooting Tips use the web site links provided on the CD-ROM:
http://www.cable-modem.rca.com/help
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