Contact Your Local Cable Company - THOMSON TWG850 User Manual

Chapter 1: Connections and Setup
Check with your cable company to make sure you have everything you need to begin; they'll
know if you need to install special software or re-configure your computer to make your cable
internet service work for you.

Contact Your Local Cable Company

You will need to contact your cable company to establish an Internet account before you can use
your gateway. You should have the following information ready (which you will find on the
sticker on the gateway):
•
The serial number
•
The model number
•
The Cable Modem (CM) Media Access Control (MAC) address
•
The Terminal Adapter (EMTA) MAC address
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