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THOMSON TG508 Setup And User Manual

Multi-user adsl2+ gateway
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THOMSON TG508
Multi-User ADSL2+ Gateway
Setup and User Guide

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Summary of Contents for THOMSON TG508

  • Page 1 THOMSON TG508 Multi-User ADSL2+ Gateway Setup and User Guide...
  • Page 3 THOMSON TG508 Setup and User Guide...
  • Page 4 Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

  • Page 5: Table Of Contents

    Backing Up/Restoring your Configuration ............ 13 3 Thomson Gateway Tools............15 UPnP ......................16 3.1.1 Accessing Your Thomson Gateway with UPnP ................. 17 3.1.2 Managing your Internet connection with UPnP................. 18 3.1.3 Configuring UPnP on the Thomson Gateway ..................19 3.1.4...
  • Page 6 Intrusion Detection ..........................51 5.3.4 Dynamic DNS............................52 5.3.5 Change Password ..........................54 Home Network ....................55 5.4.1 Devices ..............................56 5.4.2 Interfaces ............................... 58 6 Troubleshooting ................ 61 General Thomson Gateway Troubleshooting ..........62 Reset to Factory Defaults ................63 E-DOC-CTC-20090507-0001 v1.0...

  • Page 7: About This Setup And User Guide

    Terminology Generally, the THOMSON TG508 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site.
  • Page 8 About this Setup and User Guide E-DOC-CTC-20090507-0001 v1.0...

  • Page 9: Installation

    In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.

  • Page 10: Preliminary Steps

    Installation Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock.

  • Page 11: Installing Your Thomson Gateway

    Installing your Thomson Gateway Installation method How it works The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is done, you can configure your Thomson Gateway using your web browser. Getting started Proceed with ”1.2.1 Manual Installation”...

  • Page 12: Manual Installation

    Gateway on the menu on the left-hand side. In the Pick a task list, click Setup. The Easy Setup welcome screen appears. This will guide you through the configuration of your Thomson Gateway. Click Next and follow the instructions. For more information, see ”...

  • Page 13: Connecting A Computer Using The Ethernet Cable

    Procedure Proceed as follows: Connect one end of the Ethernet cable to the yellow Ethernet port(s) of your Thomson Gateway: Connect the other end of the Ethernet cable to your computer. Your computer is now connected to your network. No additional configuration is needed.
  • Page 14 Installation E-DOC-CTC-20090507-0001 v1.0...

  • Page 15: Thomson Gateway Basics

    Thomson Gateway Basics Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour Thomson Gateway GUI Backing Up/Restoring your Configuration E-DOC-CTC-20090507-0001 v1.0...

  • Page 16: Thomson Gateway Led Behaviour

    Thomson Gateway Basics Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs E-DOC-CTC-20090507-0001 v1.0...

  • Page 17: Status Leds

    Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Colour State Description Green Solid on...

  • Page 18: Thomson Gateway Gui

    Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254). If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK.

  • Page 19: Backing Up/Restoring Your Configuration

    Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it may be a good idea to backup your configuration for later use. This way you can always return to your working configuration in case of problems.
  • Page 20 Thomson Gateway Basics E-DOC-CTC-20090507-0001 v1.0...

  • Page 21: Thomson Gateway Tools

    Assigning a service (HTTP, FTP,...) to a computer Dynamic DNS Feature availability Depending on the configuration offered by your Internet Service Provider (ISP), some features may not be available on your Thomson Gateway. For more information, contact your ISP. E-DOC-CTC-20090507-0001 v1.0...

  • Page 22: Upnp

    If your computer is running Windows XP, you first have to install the UPnP component. For more information, see ”3.1.4 Installing UPnP on Windows XP” on page UPnP and the Thomson Gateway With UPnP you can: Access the Thomson Gateway GUI without opening your web browser.

  • Page 23: Accessing Your Thomson Gateway With Upnp

    Windows Vista If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and click View device web page. Thomson Gateway GUI appears. Windows XP If you computer runs Windows XP: Go to My Network Places.

  • Page 24: Managing Your Internet Connection With Upnp

    If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX). If you are currently: Connected to the Internet, click Disable to disconnect from the Internet.

  • Page 25: Configuring Upnp On The Thomson Gateway

    Thomson Gateway Tools 3.1.3 Configuring UPnP on the Thomson Gateway Introduction On the Thomson Gateway GUI you can: Enable/Disable UPnP Enable/Disable UPnP Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Game & Application Sharing.

  • Page 26: Installing Upnp On Windows Xp

    Thomson Gateway Tools 3.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: In the Start menu, click (Settings >) Control Panel.
  • Page 27 Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD) like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.

  • Page 28: Assigning A Service (Http, Ftp

    If your are running a server or an application that acts as a server (for example a HTTP server, internet game), the initial message will come from the internet and the Thomson Gateway has to decide to which computer he should forward the incoming message.
  • Page 29 Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Thomson Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.

  • Page 30: Dynamic Dns

    Thomson Gateway Tools Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 31: Internet Security

    Internet Security Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall E-DOC-CTC-20090507-0001 v1.0...

  • Page 32: Firewall

    Firewall Changing the security level Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Firewall. The Firewall page appears. In the upper-right corner, click Configure. A list with security settings with a brief description is displayed.

  • Page 33: The Tg508 Gui

    The Thomson Gateway comes with an integrated configuration web interface, commonly referred to as the Graphical User Interface (GUI). It allows you to configure your Thomson Gateway simply by using a web browser from any local computer connected to the Thomson Gateway.
  • Page 34 Tasks To allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 35: Thomson Gateway

    The TG508 GUI Thomson Gateway The Thomson Gateway page The Thomson Gateway page gives you an overview of some basic product information and configuration parameters of your Thomson Gateway. The Thomson Gateway menu In the Thomson Gateway menu, you can find the following items: Click...

  • Page 36: Information

    The TG508 GUI 5.1.1 Information Introduction On the System Information page, you can find some important system information of your Thomson Gateway. You may need this when contacting your help desk. This page lists the Thomson Gateway’s: Product Name Serial Number...

  • Page 37: Configuration

    The TG508 GUI 5.1.2 Configuration Overview The System Configuration Overview page displays basic configuration information. Details The System Configuration Details page displays all of the available configuration information. E-DOC-CTC-20090507-0001 v1.0...
  • Page 38 The following settings can be configured: Timezone: Choose your geographical timezone. NTP Server: Choose a dedicated Network Time Protocol (NTP) server for the Thomson Gateway to synchronize its clock to. Summer Time: Enable/disable time adjustment in regions where daylight saving is applicable.
  • Page 39 ISP. Click Back to go back and change your settings. Click Next to save your settings. Easy Setup will update the Thomson Gateway configuration according to the service profile. As soon as it completed the update, the Confirm page appears: Click Finish to save these setting.
  • Page 40 The TG508 GUI Returning to the factory default settings The Reset to Factory Defaults page allows you to return to the initial configuration of your Thomson Gateway All changes you have made to the configuration will be deleted. If you want to save your current configuration, see ”2.3 Backing Up/Restoring your Configuration”...
  • Page 41 The TG508 GUI Firmware upgarde This Firmware Upgrade page allows you to upgrade the Thomson Gateway firmware which is located on your computer. Proceed as follows: In the Pick a task list, click Firmware Upgrade. Click Browse. Browse to the firmware on your local computer and open it.

  • Page 42: Event Logs

    5.1.3 Event Logs Introduction The Event Logs page summarises the last events recorded on your Thomson Gateway. Recorded Events The Recorded Events table gives you an overview of the last event logs that have been recorded since the Thomson Gateway was turned on. You can perform the following actions: Click Download to save the events log to a location of your choice.

  • Page 43: Broadband Connection

    In the Broadband Connection menu, you can find the following items: Click... To... Broadband Connection View all information on the DSL connection configured on your Thomson Gateway. Internet Services View basic information on the Internet service(s) configured on your Thomson Gateway.

  • Page 44: Broadband Connection

    The TG508 GUI 5.2.1 Broadband Connection Overview The DSL Connection Overview page displays basic DSL Link Information: Uptime: Time since the DSL link is up for this session. Modulation: Type (modulation) of DSL line. Bandwidth (Up/Down): Available up- and downstream bandwidth in kilobits per second (kbps).
  • Page 45 The TG508 GUI Configure The DSL Connection Configure page allows you to configure DSL modulate mode of your Thomson Gateway: Proceed as follows: Choose a Modulation type from the dropdown list. Click Apply. E-DOC-CTC-20090507-0001 v1.0...

  • Page 46: Internet Services

    The TG508 GUI 5.2.2 Internet Services Introduction The Internet Services page displays the following basic information on the Internet service(s) configured on your Thomson Gateway: Uptime Data Transferred Click View more on the corresponding service to view the Internet service settings of this Internet service.
  • Page 47 The TG508 GUI Details The Internet Service Settings Details page displays all information of this Internet service: In addition to the information shown on the Overview page, the following fields are added: Connection Settings: PVC Info (VPI.VCI) Type, either be “Bridge”, “PPPoE”, “PPPoA” and etc.
  • Page 48 The TG508 GUI The Thomson Gateway lists the test results. If a test is successful, you will get a green check mark. If a test fails you will get a red cross. E-DOC-CTC-20090507-0001 v1.0...

  • Page 49: Toolbox

    Configure the Thomson Gateway Stateful Inspection Firewall. Intrusion Detection View the intrusions you are protected against. Dynamic DNS Assign a dynamic DNS host name to your broadband connection(s). Change Password Manage the users configured on your Thomson Gateway. E-DOC-CTC-20090507-0001 v1.0...

  • Page 50: Game & Application Sharing

    Assigned Games & Applications: Displays an overview of all assigned Games & Applications. These are applications or games installed on a specific local host on your network, for which the Thomson Gateway should accept inbound initiated connections coming from the Internet.
  • Page 51 UPnP provides NAT-Traversal: UPnP aware applications on a computer will automatically create Hyper- NAT entries on the Thomson Gateway for incoming traffic on the protocol ports this type of traffic needs. As a consequence these applications are able to traverse the Thomson Gateway without the need for extra and manual configuration.
  • Page 52 Manual Entry of Port Maps, if you want to configure the port mapping for this game or application manually. Click Next. The Thomson Gateway creates the game or application sharing entry and guides you to the Game or Application Definition Configure page to configure the port mappings for this game or application. For more information, see ”...
  • Page 53 In the Pick a task list, click Modify a game or application. The Defined Games & Applications page appears: This page gives you an overview of the games and applications defined on your Thomson Gateway. Each game or application can be assigned to a device on your local network.
  • Page 54 In the Translate To box, type the start port of the range to which the Thomson Gateway has to translate the ports specified under Port Range. If you leave this box empty the same range is used as for the Port Range.

  • Page 55: Firewall

    5.3.2 Firewall Introduction The firewall allows you to secure traffic from, through and to the Thomson Gateway. There are different security levels, depending on the degree of security you need. Overview The Firewall Overview page summarizes the overall security policy configured on your Thomson Gateway.
  • Page 56 Game and Application Sharing. Disabled: (This is the default firewall level) All in- and outgoing traffic is allowed to pass through your Thomson Gateway, including Game and Application Sharing. No panic: The Thomson Gateway itself is protected.

  • Page 57: Intrusion Detection

    5.3.3 Intrusion Detection Introduction Your Thomson Gateway protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. Proceed as follows: Under Firewall Options, select the check box(es) of the firewall features you want to enable.

  • Page 58: Dynamic Dns

    The TG508 GUI 5.3.4 Dynamic DNS Overview The Dynamic DNS Service Overview page displays the configuration of Dynamic DNS. Under Configuration, the following items are displayed: Use DynDNS: Informs whether the service is enabled (Yes) or not (No). User name: The user name you are registered with at the dynamic DNS service provider.
  • Page 59 In the Dynamic DNS Service list, click your dynamic DNS service provider. In the Host text box, type the host name you want to assign to this interface (for example Thomson Gateway.dyndns.org), as registered at the dynamic DNS service provider.

  • Page 60: Change Password

    The TG508 GUI 5.3.5 Change Password Introduction On the Change Password page, you can change the password of the user account your are currently logged on with. Changing the password Proceed as follows: Fill in the Old Password box with the current password of the user account your are currently logged on with.

  • Page 61: Home Network

    The TG508 GUI Home Network The Home Network page The Home Network page summarises your Thomson Gateway network configuration (all interfaces and detected devices). You can find an overview of the following interfaces: Ethernet The detected devices and interfaces are indicated with a corresponding icon.

  • Page 62: Devices

    Devices Overview The Devices page summarises all devices that are connected to the Thomson Gateway network. Click on a device name to get more information on a specific device. The first detected device in the list is the Thomson Gateway itself.
  • Page 63 The TG508 GUI IP Address Assignment: Displays whether the device is using a static or dynamic IP address. IP Address: Displays the IP address of the device. DHCP Lease Time (if applicable): Displays the time for which the client can use this IP address.

  • Page 64: Interfaces

    The IP address of the primary DNS server. This is typically the IP address of the Thomson Gateway. DNS2: The IP address of the secondary DNS server. This is typically the IP address of the Thomson Gateway or empty. E-DOC-CTC-20090507-0001 v1.0...
  • Page 65 The TG508 GUI Configure The Interface Configure page allows you to: Under LAN IP : Type the IP Address of your choice (for example 192.168.1.254) in the left text box. Specify a Domain Name in the text box. Select/clear the DHCP Server check box to enable/disable DHCP Server on the interface.
  • Page 66 The TG508 GUI E-DOC-CTC-20090507-0001 v1.0...

  • Page 67: Troubleshooting

    Thomson Gateway. If the suggestions do not resolve the problem, look at the support pages on http://www.thomson.net contact your service provider. Topics This chapter describes the following topics: Topic Page General Thomson Gateway Troubleshooting Reset to Factory Defaults E-DOC-CTC-20090507-0001 v1.0...

  • Page 68: General Thomson Gateway Troubleshooting

    Thomson Gateway. Only use the power adaptor supplied with your Thomson Gateway. The Thomson Gateway is turned on via the push button or rocker switch on the back panel. The DSL LED does not light up Make sure that: The DSL cable is correctly connected.

  • Page 69: Reset To Factory Defaults

    Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
  • Page 70 Troubleshooting E-DOC-CTC-20090507-0001 v1.0...
  • Page 72 THOMSON Telecom Belgium Prins Boudewijnlaan 47 2650 Edegem www.thomson-broadband.com © Thomson 2009. All rights reserved. E-DOC-CTC-20090507-0001 v1.0.

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