Related Manuals for Dell PowerEdge T360
Summary of Contents for Dell PowerEdge T360
- Page 1 Dell PowerEdge T360 Installation and Service Manual Regulatory Model: E78S Regulatory Type: E78S002 March 2024 Rev. A01...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Chapter 1: About this document....................7 Chapter 2: Dell PowerEdge T360 system overview................ 8 Front view of the system..............................9 Rear view of the system..............................13 Inside the system ................................17 Locating the Express Service Code and Service Tag....................17 System information labels.............................. - Page 4 System BIOS.................................33 iDRAC Settings................................48 Device Settings................................48 Service Tag Settings..............................48 Dell Lifecycle Controller..............................48 Embedded system management..........................48 Boot Manager..................................49 PXE boot..................................... 49 Chapter 6: Minimum to POST ..................... 50 Minimum configuration to POST ..........................50 Configuration validation..............................50 Error messages................................51 Chapter 7: Installing and removing system components .............
- Page 5 Removing the optical drive blank..........................74 Installing the optical drive blank..........................75 Removing the optical drive............................76 Installing the optical drive............................77 Drive backplane..................................78 Drive backplane................................78 Removing the drive backplane ..........................79 Installing the drive backplane........................... 80 Cooling fans..................................81 Removing the cooling fan............................81 Installing the cooling fan............................
- Page 6 Chapter 11: Getting help......................141 Recycling or End-of-Life service information......................141 Contacting Dell Technologies............................141 Accessing system information by using QRL......................141 Quick Resource Locator for PowerEdge T360 system..................142 Receiving automated support with Secure Connect Gateway (SCG)............... 142 Chapter 12: Documentation resources..................143 Contents...
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Page 7: Chapter 1: About This Document
About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document... -
Page 8: Chapter 2: Dell Poweredge T360 System Overview
All instances of SAS and SATA drives are referred to as drives in this document, unless specified otherwise. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •... -
Page 9: Front View Of The System
Status LED indicators section. Express Service Tag A slide-out label panel that contains the Express Service Tag that has system information such as Service Tag, NIC, MAC address, and so on. If you have opted for Dell PowerEdge T360 system overview... - Page 10 (CD) and digital versatile discs (DVD). For more information, see the Technical specifications section. Drive Bay Enables you to install SAS/SATA drives that are supported on your system. BOSS-N1 (optional) BOSS-N1 (optional) for internal system boot. Dell PowerEdge T360 system overview...
- Page 11 A slide-out label panel that contains the Express Service Tag that has system information such as Service Tag, NIC, MAC address, and so on. If you have opted for the secure default access to iDRAC, the Information tag Dell PowerEdge T360 system overview...
- Page 12 (CD) and digital versatile discs (DVD). For more information, see the Technical specifications section. Drive Bay Enables you to install SAS/SATA drives that are supported on your system. BOSS-N1 (optional) BOSS-N1 (optional) for internal system boot. Dell PowerEdge T360 system overview...
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Page 13: Rear View Of The System
The System Identification (ID) button button is available at the rear of the system. Press the button to identify a system by turning on the system ID button. You can also use the system ID button to reset Dell PowerEdge T360 system overview... - Page 14 Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals. VGA port Enables you to connect a display device to the system. Serial port Enables you to connect a serial device to the system. Dell PowerEdge T360 system overview...
- Page 15 You can also use the system ID button to reset iDRAC and to access BIOS using the step-through mode. When pressed, the system ID LED in the back panel blinks until either the front or rear Dell PowerEdge T360 system overview...
- Page 16 Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals. VGA port Enables you to connect a display device to the system. Serial port Enables you to connect a serial device to the system. Dell PowerEdge T360 system overview...
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Page 17: Inside The System
Figure 6. Locating the Express Service Code and Service tag 1. Express Service Tag (front view) 2. Express Service Tag (rear view) 3. OpenManage Mobile (OMM) label 4. iDRAC MAC address and iDRAC secure password label 5. Service Tag, Express Service Code, QRL label Dell PowerEdge T360 system overview... -
Page 18: System Information Labels
System information labels The system information label is located on the back side of the system cover. Figure 7. Service information Figure 8. Memory information Figure 9. Icon legend Dell PowerEdge T360 system overview... -
Page 19: Chapter 3: Technical Specifications
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •... -
Page 20: Chassis Dimensions
A server with fully populated drives 25.10 kg (55.34 lbs) A server without drives and PSU installed 18.29 kg (40.32 lbs) Processor specifications Table 7. PowerEdge T360 processor specifications Supported processor Number of processors supported Intel Xeon E-2400 series processor Technical specifications... -
Page 21: Psu Specifications
Table 7. PowerEdge T360 processor specifications (continued) Supported processor Number of processors supported Intel Pentium G7400/ G7400T processor PSU specifications The PowerEdge T360 system supports up to two AC or DC power supply units (PSUs). Table 8. PSU specifications Class Heat Frequen... -
Page 22: Cooling Fan Specifications
Output Power cord 700 W AC C13/C14 Cooling fan specifications The Dell PowerEdge T360 system supports up to one standard (STD) or High Performance (HPR) cooling fan. Table 10. Cooling fan specifications Fan type Abbreviation Also known as Label color... -
Page 23: Expansion Card Riser Specifications
Expansion card riser specifications The PowerEdge T360 system supports up to four PCIe slots (three Gen4 and one Gen5) on the system board. Table 11. Expansion card slots supported on the system board Processor PCIe slot Expansion card riser Height... -
Page 24: Drives
1 GbE x 4, 10 GbE x 2, 10 GbE x 4 Serial connector specifications The PowerEdge T360 system supports one serial port on the system board, which is Data Terminal Equipment (DTE), 16550- compliant . The serial connector is installed as default on the system board. -
Page 25: Ports Specifications
The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port. Video specifications The PowerEdge T360 system supports integrated Matrox G200eW graphics controller with 16 MB of video frame buffer. Table 17. Supported video resolution options ... -
Page 26: Environmental Specifications
60 Hz (RB) Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on www.dell.com/support/home. Table 18. Continuous Operation Specifications for ASHRAE A2 Temperature Allowable continuous operations Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment... -
Page 27: Thermal Restriction Matrix
Table 21. Continuous Operation Specifications for Rugged Environment (continued) Temperature Allowable continuous operations Operational altitude de-rating Maximum temperature is reduced by 1°C/125 m (33.8°F/410 Ft) above 900 m (2953 Ft). Table 22. Common Environmental Specifications for ASHRAE A2, A3, A4, and Rugged Allowable continuous operations Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (41°F in 15... -
Page 28: Thermal Air Restrictions
● Cooling redundancy is not supported due to single fan in the system (cooling zone is separated) ● A2 GPU is not supported ● Non-Dell qualified peripheral cards and /or peripheral cards greater than 25 W are not supported Technical specifications... -
Page 29: Chapter 4: Initial System Setup And Configuration
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •... -
Page 30: Resources To Install Operating System
For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section. -
Page 31: Options To Download And Install Os Drivers
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product. -
Page 32: Chapter 5: Pre-Operating System Management Applications
You can manage basic settings and features of a system without booting to the operating system by using the system firmware. Options to manage the pre-operating system applications You can use any one of the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) Topics: •... -
Page 33: System Bios
Table 30. System Setup Main Menu (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 31. - Page 34 Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
- Page 35 Processor Settings To view the Processor Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Processor Settings. Table 34. Processor Settings details Option Description Logical Processor Each processor core supports up to two logical processors. If this option is set to Enabled, the BIOS displays all the logical processors.
- Page 36 Table 35. Processor details (continued) Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version. SATA Settings To view the SATA Settings screen, power on the system, press F2, and click System Setup Main Menu >...
- Page 37 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Pre-operating system management applications...
- Page 38 Changing boot order About this task You may have to change the boot order if you want to boot from a USB key. Steps 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings > UEFI Boot Settings > UEFI Boot Sequence.
- Page 39 Table 42. HTTP Device n Settings details (continued) Option Description Protocol Specifies Protocol used for HTTP device. This option is set to IPv4 or IPv6. This option is set to IPv4 by default. VLAN Enables Vlan for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default.
- Page 40 Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 45. Integrated Devices details Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
- Page 41 To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: PowerEdge T360 system has serial COM port support on rear IO. Table 46. Serial Communication details Option...
- Page 42 System Profile Settings To view the System Profile Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Profile Settings. Table 47. System Profile Settings details Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options.
- Page 43 Table 48. System Security details Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. Strong Password Status If enabled, you must set up a password that has at least one character in lowercase, uppercase, digit, and a special character.
- Page 44 Table 49. TPM 2.0 security information (continued) Option Description The TPM2 Algorithm Selection option supports SHA1 and SHA256 by detecting the TPM module. This option is set to SHA256 by default. Table 50. System Security details Option Description Power button: Enables or disables the power button on the front of the system. This option is set to Enabled by default.
- Page 45 Table 50. System Security details (continued) Option Description User Mode In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects. The BIOS allows unauthenticated programmatic transitions between modes. Audit mode In Audit Mode, PK is not present. BIOS does not authenticate programmatic update to the policy objects and transitions between modes.
- Page 46 4. In the System Password field, type your system password, and press Enter or Tab. Use the following guidelines to assign the system password: ● A password can have up to 32 characters. A message prompts you to reenter the system password. 5.
- Page 47 Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x>...
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Page 48: Idrac Settings
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications. -
Page 49: Boot Manager
Launch System Setup Enables you to access System Setup. Launch Lifecycle Controller Exits the Boot Manager and invokes the Dell Lifecycle Controller program. System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. -
Page 50: Chapter 6: Minimum To Post
● System board + Front I/O module Configuration validation The new generation of Dell systems have added interconnect flexibility and advanced iDRAC management features to collect precise system configuration information and report configuration errors. When the system is powered on, information about installed cables, risers, backplanes, power supplies, floating card (fPERC, adapter PERC , BOSS), and processor is obtained from the CPLD and backplane memory maps are analyzed. -
Page 51: Error Messages
Table 54. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem persists. -
Page 52: Chapter 7: Installing And Removing System Components
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. -
Page 53: After Working Inside Your System
3. Remove the system cover. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Replace the system cover. 2. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. Recommended tools You may need some or all of the following tools to perform the removal and installation procedures: ●... -
Page 54: Installing The Front Bezel
Figure 12. Removing the front bezel Next steps Installing the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the security bezel package. Steps 1. -
Page 55: System Feet
Figure 13. Installing the front bezel System feet Removing the system feet Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Place the system on its side on a flat, stable surface. 3. Rotate the system feet inward. Steps 1. -
Page 56: Installing The System Feet
Figure 14. Removing the system feet Next steps Installing the system feet. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1. -
Page 57: System Cover
Figure 15. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1. -
Page 58: Installing The System Cover
Figure 16. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system NOTE: Ensure that all internal cables are connected and routed properly, and that there are no tools or extra parts that are left inside the system. - Page 59 Figure 17. Installing the system cover Next steps 1. If removed, install the front bezel. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Power on the system, including all attached peripherals. Installing and removing system components...
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Page 60: Air Shroud
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. - Page 61 Steps 1. Align the tabs on the air shroud with the guide pins on the system. 2. Lower the air shroud into the system, until firmly seated. Figure 19. Installing the air shroud Next steps Follow the procedure listed in After working inside your system.
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Page 62: Pcie Air Shroud
PCIe air shroud Removing the PCIe air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. NOTE: PCIe air shroud is required when BOSS N1 or A2 GPU is installed. 1. -
Page 63: Intrusion Switch
Steps 1. Align the tabs on the PCIe air shroud with the guide pins on the system. 2. Lower the PCIe air shroud into the system, until firmly seated. Figure 21. Installing the PCIe air shroud Next steps Follow the procedure listed in After working inside your system. -
Page 64: Installing The Intrusion Switch Module
Figure 22. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. -
Page 65: Drives
Figure 23. Installing the intrusion switch module Next steps Install the air shroud. 2. Follow the procedure that is listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 66: Installing A Drive Blank
Figure 24. Removing a drive blank Next steps Install the drive replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure in Before working inside your system. Remove the front bezel. -
Page 67: Installing The Drive Carrier
Remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the storage controller documentation. -
Page 68: Removing The Drive From The Drive Carrier
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. -
Page 69: Installing The Drive Into The Drive Carrier
2. Lift the drive out of the drive carrier. Figure 28. Removing the drive from the drive carrier Next steps Replace the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 70: Removing A 3.5-Inch Drive Adapter From A 3.5-Inch Drive Carrier
Figure 29. Installing a drive into the drive carrier Next steps Install the drive carrier. Install the front bezel. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the drive carrier. -
Page 71: Installing A 3.5-Inch Adapter Into A 3.5-Inch Drive Carrier
Figure 30. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Replace a 3.5-inch adapter into a 3.5-inch drive carrier. Installing a 3.5-inch adapter into a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 72: Removing A 2.5-Inch Drive From The 3.5-Inch Drive Adapter
Figure 31. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps Install the drive carrier. Removing a 2.5-inch drive from the 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the drive carrier. -
Page 73: Installing A 2.5-Inch Drive Into The 3.5-Inch Drive Adapter
Figure 32. Removing a 2.5-inch drive from the 3.5-inch drive adapter Next steps Replace a 2.5-inch drive into the 3.5-inch drive adapter. Installing a 2.5-inch drive into the 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 74: Optional Optical Drive
Figure 33. Installing a 2.5-inch drive into the 3.5-inch drive adapter Next steps Install a 3.5-inch adapter into the 3.5-inch drive carrier. Install the drive carrier. Optional optical drive This is a service technician replaceable part only. Removing the optical drive blank Prerequisites 1. -
Page 75: Installing The Optical Drive Blank
Figure 34. Removing the optical drive blank from the optical drive cage Next steps Replace the optical drive blank install the optical drive. Installing the optical drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. -
Page 76: Removing The Optical Drive
Figure 35. Installing the optical drive blank into the optical drive cage Next steps Install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the optical drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 77: Installing The Optical Drive
Figure 36. Removing the optical drive NOTE: If optical drive is not being replaced, install optical drive blank. Next steps Replace the optical drive. Installing the optical drive Prerequisites NOTE: Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports. -
Page 78: Drive Backplane
This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 57. Supported backplane option System Supported hard drives options PowerEdge T360 Up to 8 x 3.5-inch SAS/SATA (HDD/SSD) backplane Installing and removing system components... -
Page 79: Removing The Drive Backplane
Figure 38. 8 x 3.5-inch drive backplane (front) 1. BP_DST_SA1 (SAS/SATA connector) Figure 39. 8 x 3.5-inch drive backplane (rear) 1. BP_PWR_1 (backplane power connector) Removing the drive backplane Prerequisites CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location. -
Page 80: Installing The Drive Backplane
Remove all the drives CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. Remove the air shroud. 6. Disconnect the cables from the drive backplane. Steps 1. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 2. -
Page 81: Cooling Fans
2. Slide the drive backplane into the guides and lower the backplane until the blue release tabs clicks into place. Figure 41. Installing the drive backplane Next steps 1. Connect the cables into the drive backplane. Install the air shroud. Install the drives. - Page 82 Figure 42. Removing the cooling fan CAUTION: Do not remove or install the fan by holding the fan blades. Figure 43. Removing the High Performance (HPR) PCI fan The High Performance (HPR) PCI fan is needed when BOSS N1 or A2 GPU or >25 W PCIe or Broadcom 10G NIC is installed. Next steps Replace the cooling fan.
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Page 83: Installing The Cooling Fan
Installing the cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Steps 1. Align the four tabs on the fan with the four slots on the system wall. 2. -
Page 84: Cable Routing
Figure 45. Installing the High Performance (HPR) PCI fan The High Performance (HPR) PCI fan is needed when BOSS N1 or A2 GPU or >25 W PCIe or Broadcom 10G NIC is installed. Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. - Page 85 Table 58. Connector descriptions for 8 x 3.5-inch drive system From CTRL_SRC_SA1 (backplane controller connector on system BP_DST_SA1 (backplane signal connector) board) BOSS_PWR (BOSS N1 module power connector on system PWR_1 (BOSS N1 module power connector) board) SL2_PCH_PA2 (signal connector on system board) PCIe_1 (BOSS N1 module signal connector) SATA_ODD (optical disc drive SATA connector on system ODD (optical disc drive connector)
- Page 86 Figure 48. Cable routing - redundant PSU Table 60. Connector descriptions for redundant PSU From SYS (system power connector on power interposer board) P1 (system power connector on system board) CPU (processor power connector on power interposer board) P2 (processor power connector on system board) SIG_PWR_1 (backplane power connector on power interposer BP_PWR_1 (backplane power connector) board)
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Page 87: System Memory
Table 61. Connector descriptions for cabled PSU (continued) From PIB (Power interposer board connector on system board) System memory General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory. -
Page 88: Installing A Memory Module
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. -
Page 89: Processor And Heat Sink
3. Press the memory module with your thumbs until the ejectors firmly click into place. When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules that are installed. -
Page 90: Removing The Processor
2. Lift the heat sink away from the system. Figure 52. Removing the heat sink Next steps Replace the heat sink. Removing the processor Prerequisites WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it. -
Page 91: Installing The Processor
NOTE: Ensure that the processor and the bracket are placed in the tray after you remove the heat sink. Figure 53. Removing the processor Next steps Replace the processor. Installing the processor Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. -
Page 92: Installing The Heat Sink
Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. Install the heat sink module. 2. Follow the procedure listed in After working inside your system. -
Page 93: Expansion Cards And Expansion Card Risers
When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components... -
Page 94: Expansion Card Installation Guidelines
Expansion card installation guidelines The following table describes the supported expansion cards and riser configurations: Figure 57. Expansion card slot connectors 1. Slot 1 2. Slot 2 3. Slot 3 4. Slot 4 The following table describes the expansion card riser configurations: Table 63. -
Page 95: Removing An Expansion Card
Table 64. Configuration : No Riser Card type Slot priority Maximum number of cards FOXCONN (GPU) FOXCONN (aPERC 11) FOXCONN (aPERC HBA11) FOXCONN (External Adapter) Broadcom (NIC:1Gb) 2,1,4 Intel (NIC:10Gb) 2,1,4 Broadcom (NIC:10Gb) 2,1,4 Intel (NIC:1Gb) 2,1,4 FOXCONN (BOSS-N1) Removing an expansion card Prerequisites 1. -
Page 96: Installing An Expansion Card
3. If the expansion card is not going to be replaced, install metal filler. 4. Tilt the metal bracket and tighten the captive screw. Figure 59. Installing the metal filler NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. - Page 97 Figure 60. Removing the metal filler 3. Holding the card by the edges, align the card with the expansion card slot on the system board. 4. Insert the card firmly into the expansion card slot until the card is firmly seated. Figure 61.
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Page 98: Removing The Gpu
Next steps 1. If required, reconnect the cables to the expansion card. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing the GPU Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. -
Page 99: Installing The Gpu
Figure 63. Installing the metal filler NOTE: Filler brackets must be installed in empty GPU slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next steps Replace the GPU. - Page 100 Figure 64. Removing the metal filler 3. Holding the GPU by the edges, align the card with the expansion card slot on the system board. 4. Insert the GPU firmly into the expansion card slot until the card is firmly seated. Figure 65.
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Page 101: Optional Boss-N1 Module
5. Tilt the metal bracket and tighten the captive screw. Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional BOSS-N1 module Removing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 102: Installing The Boss-N1 Module
Figure 67. Installing the BOSS-N1 module blank 5. Using a Phillips 2 screwdriver, tighten the screw that secures the BOSS-N1 module blank to the system. Next steps Replace the BOSS-N1 module. Installing the BOSS-N1 module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. - Page 103 Figure 68. Removing the BOSS-N1 module blank 3. Align the BOSS-N1 module to the BOSS-N1 slot on the chassis and push it into the slot. 4. Using a Phillips 2 screwdriver, secure the BOSS-N1 module to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 69.
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Page 104: Removing The Boss-N1 Card Carrier
Next steps 1. If removed, install the front bezel. Install the air shroud. 3. Follow the procedure that is listed in After working inside your system. Removing the BOSS-N1 card carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. -
Page 105: Installing The Boss-N1 Card Carrier
Figure 71. Removing the M.2 NVMe SSD 4. If not installing the BOSS-N1 card carrier, align and push the BOSS-N1 card carrier blank into the BOSS-N1 module to fill the empty BOSS-N1 card carrier slot. Figure 72. Installing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 module Installing the BOSS-N1 card carrier... - Page 106 Steps 1. Press the release clip and pull the BOSS-N1 card carrier blank out of the system. Figure 73. Removing the BOSS-N1 card carrier blank 2. Align the M.2 NVMe SSD at an angle with the BOSS-N1 card carrier. 3. Insert the M.2 NVMe SSD until it is firmly seated in the BOSS-N1 card carrier. 4.
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Page 107: Power Supply Unit
While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy. -
Page 108: Removing A Power Supply Unit Blank
Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: For proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. -
Page 109: Removing A Power Supply Unit
Figure 77. Installing a power supply unit blank Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. -
Page 110: Installing A Power Supply Unit
Figure 78. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. -
Page 111: Removing A Cabled Psu
While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Removing a cabled PSU Prerequisites 1. - Page 112 Figure 80. Removing the PSU cage 4. Using a Phillips 2 screwdriver, remove the screw that secures the PSU into PSU cage. 5. Slide the PSU out of the PSU cage. Figure 81. Removing the cabled PSU Installing and removing system components...
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Page 113: Installing The Cabled Psu
Next steps Replace the cabled PSU. Installing the cabled PSU Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Unpack the replacement PSU. Steps 1. Slide the PSU into the PSU cage and align with screw hole on the PSU cage. 2. -
Page 114: Power Interposer Board
Figure 83. Installing the PSU cage Next steps 1. Connect all the power cables from the PSU to the system board and the drive backplane. 2. Route the power cables properly and secure them with cable clips. 3. Connect all the power cables from the PSU to the system board and the drive backplane. 4. -
Page 115: Installing The Power Interposer Board
Figure 84. Removing the power interposer board Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. -
Page 116: System Battery
Figure 85. Installing the power interposer board Next steps Install the PSUs. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. - Page 117 CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Figure 86. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b.
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Page 118: System Board
Next steps Install the expansion card risers. 2. If applicable, connect the cables to one or more expansion cards. 3. Follow the procedure listed in After working inside your system. 4. Confirm that the battery is operating properly, by performing the following steps: a. -
Page 119: Installing The System Board
Figure 88. Removing the system board Next steps Replace the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label on the Express Service Tag with the iDRAC MAC address label of the replacement system board. 1. -
Page 120: Restoring The System Using Easy Restore
Figure 89. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. Processor and heat sink module Memory modules Expansion cards Cooling fans Air shroud 2. -
Page 121: Manually Update The Service Tag
About this task Below is a list of options/steps available: Steps 1. Restore the service tag, license, and diagnostics information, press Y 2. Navigate to the Lifecycle Controller based restore options, press N 3. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data. -
Page 122: Initializing Tpm For Users
CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. -
Page 123: Control Panel
3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. Control panel This is a service technician replaceable part only. Removing the control panel assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions. - Page 124 3. Pull out the tabs on both sides of the front faceplate and remove the front faceplate out of the system. NOTE: For easy removal of tabs on the left side of the faceplate, it is recommended to use screwdriver or plastic scribe. Figure 92.
- Page 125 Figure 93. Removing the control panel cage 5. To remove control panel assembly: a. Using a Phillips 2 screwdriver, remove the screws that secure the control panel assembly to the cage. b. Slide out and remove the control panel assembly from the cage. Figure 94.
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Page 126: Installing The Control Panel Assembly
Next steps Replace the control panel assembly. Installing the control panel assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the front bezel. Steps 1. To install control panel assembly: a. - Page 127 Figure 96. Installing the control panel cage 3. Insert front faceplate tabs into the slots in the system and press until the front faceplate locks into place. Figure 97. Installing the front faceplate 4. Tilt at an angle and align the system side cover with the slots in the system, then slide the cover towards the front of the system until locks into place.
- Page 128 5. Using a Phillips 2 screwdriver, tighten the screws that secure the system side cover to the chassis. Figure 98. Installing the system side cover Next steps 1. Connect the control panel cable and the control panel USB cable to the system board. NOTE: Secure the control panel cables with the cable tie to prevent it form being pinched or crimped.
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Page 129: Chapter 8: Upgrade Kits
Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 65. Upgrade kits Kits Related links to service instructions Memory modules Installing the memory module SSDs Installing the SSDs Installing the GPU Processors Installing the processor Heat sink Installing the heat sink Storage controller cards... - Page 130 NOTE: *The quantity depends on the purchase order. † NOTE: The quantity depends on the BOSS-N1 card carrier. To remove the BOSS blank : 1. Power off the system. 2. Use a screwdriver to push out the blank from the BOSS-N1 module blank. Figure 99.
- Page 131 NOTE: Refer to cable routing section, configuration 49 and 50 for more information on connecting the BOSS cables to system board connectors. NOTE: Installing the BOSS-N1 card carrier does not require the system to be powered off. System shutdown is only required when installing the BOSS-N1 controller card module.
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Page 132: Gpu Kit
The GPU kit is available for the Customer. Depending on the kit ordered, the respective components are available. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products. -
Page 133: Chapter 9: Jumpers And Connectors
Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board. -
Page 134: System Board Jumper Settings
Table 68. System board jumpers and connectors (continued) Item Connector Description PCIe Slot 4 X4 (PCH) PCIe card connector 4 T_INTRUSION Intrusion Switch Connector SYSTEM FAN System cooling fan connector Processor socket PWR_CPU 1 CPU power connector P2 A3, A1, A4, A2 Memory module sockets PWR_SYSTEM 1 System power connector P1... -
Page 135: Disabling A Forgotten Password
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. -
Page 136: Chapter 10: System Diagnostics And Indicator Codes
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up. -
Page 137: Nic Indicator Codes
Table 71. iDRAC Direct LED indicator codes (continued) iDRAC Direct LED Condition indicator code Blinking green (on for Indicates that the laptop or tablet connected is recognized. two seconds and off for two seconds) LED Indicator off Indicates that the laptop or tablet is unplugged. NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. - Page 138 Figure 104. AC PSU status indicator 1. AC PSU handle 2. Socket 3. Release latch Table 73. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational.
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Page 139: Drive Indicator Codes
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss. -
Page 140: Dell Embedded System Diagnostics
Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●... -
Page 141: Chapter 11: Getting Help
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical... -
Page 142: Quick Resource Locator For Poweredge T360 System
Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. -
Page 143: Chapter 12: Documentation Resources
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table. - Page 144 Table 76. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...