C
H A P T E R
9.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
NSA-2400 Login and Access
•
Users Cannot Access The NSA-2400
•
Backups and Snapshots
•
External USB Disks
9.2 Power, Hardware Connections, and LEDs
The NSA-2400 PWR LED does not turn on (no LEDs are on).
• Make sure the NSA-2400 is turned on.
• Make sure you are using the power adaptor or cord included with the NSA-2400.
• Make sure the power adaptor or cord is connected to the NSA-2400 and plugged in to an
appropriate power source. Make sure the power source is turned on.
• Turn the NSA-2400 off and on.
• If the problem continues, contact the vendor.
The NSA-2400 SYS LED is (quickly) flashing red.
If the SYS LED is quickly flashing red then a RAID volume is in degraded mode. Degraded
means one of the disks in the RAID volume is down but the volume can still be used (if you're
using RAID 1 or RAID 5). What you have to do is turn the NSA-2400 off and replace the
faulty disk. See your Quick Start Guide for information on replacing a disk and also
7.7.3 on page
NSA-2400 User's Guide
Troubleshooting
109.
9
Section
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