Chapter 16 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications VMG4005-B50B User Manual

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LEDs

• VMG Access and Login
• Internet Access
• UPnP
16.1 Power, Hardware Connections, and LEDs
The VMG does not turn on. None of the LEDs turn on.
Make sure the VMG is turned on.
1
Make sure you are using the power adapter or cord included with the VMG.
2
Make sure the power adapter or cord is connected to the VMG and plugged in to an appropriate
3
power source. Make sure the power source is turned on.
Turn the VMG off and on.
4
If the problem continues, contact the vendor.
5
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Turn the VMG off and on.
4
If the problem continues, contact the vendor.
5
C
Troubleshooting
VMG4005-B50B User's Guide
56
H A P T E R
Section 1.4.2 on page
16
10.