Endress+Hauser Proline Promag W 800 Operating Instructions Manual
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Endress+Hauser Proline Promag W 800 Operating Instructions Manual

Endress+Hauser Proline Promag W 800 Operating Instructions Manual

Electromagnetic flowmeter
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BA02081D/06/EN/03.24-00
71645834
2024-02-29
Valid as of version
01.00.zz (Device firmware)
Products
Operating Instructions
Proline Promag W 800
Electromagnetic flowmeter
Solutions
Services

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Summary of Contents for Endress+Hauser Proline Promag W 800

  • Page 1 Products Solutions Services BA02081D/06/EN/03.24-00 71645834 2024-02-29 Valid as of version 01.00.zz (Device firmware) Operating Instructions Proline Promag W 800 Electromagnetic flowmeter...
  • Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser sales organization will supply you with current information and updates to this manual. Endress+Hauser...

  • Page 3: Table Of Contents

    Proline Promag W 800 Table of contents Table of contents About this document ....6 Mounting procedure ....22 Document function .
  • Page 4 Overview of operation options ... . 66 13.3 Endress+Hauser services ....91 Access to the operating menu via the SmartBlue app .
  • Page 5 Proline Promag W 800 Table of contents Index ....... . . 121...

  • Page 6: About This Document

    About this document Proline Promag W 800 About this document Document function These Operating Instructions contain all the information required in the various life cycle phases of the device: from product identification, incoming acceptance and storage, to installation, connection, operation and commissioning, through to troubleshooting, maintenance and disposal.

  • Page 7: Tool Symbols

    Proline Promag W 800 About this document 1.2.4 Tool symbols Symbol Meaning Torx screwdriver Flat-blade screwdriver Phillips head screwdriver Allen key Open-ended wrench 1.2.5 Symbols for certain types of information Symbol Meaning Permitted Procedures, processes or actions that are permitted.

  • Page 8: Documentation

    • Device Viewer (www.endress.com/deviceviewer): Enter the serial number from the nameplate • Endress+Hauser Operations app: Enter serial number from nameplate or scan matrix code on nameplate. The following documentation may be available depending on the device version ordered: Document type...

  • Page 9: Safety Instructions

    Proline Promag W 800 Safety instructions Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.

  • Page 10: Workplace Safety

    Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.

  • Page 11: Device-Specific It Security

    Proline Promag W 800 Safety instructions Device-specific IT security The device offers a range of specific functions to support protective measures on the operator' s side. These functions can be configured by the user and guarantee greater in- operation safety if used correctly. The following list provides an overview of the most important functions: 2.7.1...

  • Page 12: Access Via Bluetooth® Wireless Technology

    Safety instructions Proline Promag W 800 2. Set the write protection (WP) switch on the display module to the ON position.  Hardware write protection is enabled. In the Locking status parameter, the Hardware locked option is displayed. On the local display, the  symbol appears in the header.

  • Page 13: Product Description

    Proline Promag W 800 Product description Product description The device consists of a transmitter and a sensor. Proline Promag 800 - Standard Compact version – transmitter and sensor form a mechanical unit. Proline Promag 800 - Advanced Two device versions are available: •...

  • Page 14: Proline Promag 800 - Advanced

    Product description Proline Promag W 800 3.1.2 Proline Promag 800 - Advanced A0042903  1 Important components of the compact version Transmitter housing cover Display module Electronics module Cellular module only with order code for "Output; input", option P "Cellular radio"...

  • Page 15: Incoming Acceptance And Product

    Is the envelope present with accompanying documents? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • The Technical Documentation is available via the Internet or via the Endress+Hauser Operations app: Product identification→  16.

  • Page 16: Transmitter Nameplate

     120 • The Device Viewer: Enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations app: Enter the serial number from the nameplate or scan the DataMatrix code on the nameplate. 4.2.1 Transmitter nameplate •...

  • Page 17: Symbols On The Device

    Proline Promag W 800 Incoming acceptance and product identification 4.2.3 Symbols on the device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Please consult the documentation for the measuring device to discover the type of potential danger and measures to avoid it.

  • Page 18: Storage And Transport

    Storage and transport Proline Promag W 800 Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
  • Page 19 Proline Promag W 800 Storage and transport 4 → 5 → A0046666 A0046671 ‣ ‣ Take the battery out of the battery compartment (it is still attached, Now remove the battery from however) and disconnect the battery plug. the battery compartment entirely.

  • Page 20: Proline Promag 800 - Advanced

    Storage and transport Proline Promag W 800 ¼ A0046735 ‣ Turn the cover to the left by a 1/4 turn. 5.2.2 Proline Promag 800 - Advanced Do not store buffer capacitors individually for longer than 4 months. Long-term storage is possible with battery packs inserted and connected in the device.

  • Page 21: Measuring Devices Without Lifting Lugs

    Proline Promag W 800 Storage and transport A0029252 Do not remove protective covers or caps installed on process connections. They prevent mechanical damage to the sealing surfaces and contamination in the measuring tube. 5.3.1 Measuring devices without lifting lugs WARNING Center of gravity of the measuring device is higher than the suspension points of the webbing slings.

  • Page 22: Packaging Disposal

    Mounting procedure Proline Promag W 800 A0029319 Packaging disposal All packaging materials are environmentally friendly and 100% recyclable: • Outer packaging of device Stretch wrap made of polymer in accordance with EU Directive 2002/95/EC (RoHS) • Packaging • Wood crate treated in accordance with ISPM 15 standard, confirmed by IPPC logo •...
  • Page 23 Proline Promag W 800 Mounting procedure A0042317 Installation near valves Install the device in the direction of flow upstream from the valve. A0041091 Installation upstream from a down pipe NOTICE Negative pressure in the measuring pipe can damage the liner! ‣...
  • Page 24 Mounting procedure Proline Promag W 800 A0041088 No inlet and outlet runs for devices with the order code for "Design": Option C. Installation near pumps NOTICE Negative pressure in the measuring tube can damage the liner! ‣ In order to maintain the system pressure, install the device in the flow direction downstream from the pump.
  • Page 25 Proline Promag W 800 Mounting procedure Installation in event of pipe vibrations NOTICE Pipe vibrations can damage the device! ‣ Do not expose the device to strong vibrations. ‣ Support the pipe and fix it in place. ‣ Support the device and fix it in place.
  • Page 26 Mounting procedure Proline Promag W 800 Orientation Recommendation 2) 3) Horizontal orientation, transmitter at bottom A0015590 Horizontal orientation, transmitter at side A0015592 Applications with low process temperatures may reduce the ambient temperature. To maintain the minimum ambient temperature for the transmitter, this orientation is recommended.
  • Page 27 Proline Promag W 800 Mounting procedure Installation with elbows, pumps or valves To avoid a vacuum and to maintain the specified level of accuracy, if possible install the device upstream from assemblies that produce turbulence (e.g. valves, T-sections) and downstream from pumps.

  • Page 28: Environmental And Process Requirements

    Mounting procedure Proline Promag W 800 ≥ 0 × DN Installation downstream of pumps Installation without inlet and outlet runs is possible: devices with the order code for "Design", option C. In the case of devices with the order code for ≥...
  • Page 29 Proline Promag W 800 Mounting procedure • If the compact version of the device is insulated at low temperatures, the insulation must also include the device neck. • Protect the display against impact. • Protect the display from abrasion by sand in desert areas.

  • Page 30: Special Mounting Instructions

    Mounting procedure Proline Promag W 800 [ S/cm] µ L max L max A0039272  2 Permitted length of connecting cable = permitted range Colored area = length of connecting cable in [m] ([ft]) = medium conductivity [µS/cm] Corrosive environment The fully welded remote version of the device can be used permanently in a corrosive (saline) environment.
  • Page 31 Proline Promag W 800 Mounting procedure For immersion in water, Proline 800 - Standard The SmartBlue app cannot be used if the device is immersed in water, as Bluetooth connectivity will not be available. NOTICE If the maximum water depth and operating duration is exceeded, this can damage the device! ‣...

  • Page 32: Mounting The Measuring Device

    Mounting procedure Proline Promag W 800 For use in buried applications, Proline 800 - Advanced • Only the remote version of the device with IP68 protection is suitable for use in buried applications: order code for "Sensor option", options CD and CE.

  • Page 33: Mounting The Sensor

    Proline Promag W 800 Mounting procedure 6.2.3 Mounting the sensor WARNING Danger due to improper process sealing! ‣ Ensure that the inside diameters of the gaskets are greater than or equal to that of the process connections and piping. ‣...
  • Page 34 Mounting procedure Proline Promag W 800 NOTICE Insufficient sealing! Operational reliability of the measuring device could be compromised. Overtightening the screws can deform or damage the liner in the area of the sealing surface. ‣ The values for the screw tightening torques depend on variables such as the seal, screws, lubricants, tightening methods etc.
  • Page 35 Proline Promag W 800 Mounting procedure Nominal diameter Pressure Screws Flange Max. screw tightening torque [Nm] rating thickness [mm] [in] [bar] [mm] [mm] PTFE PN 16 20 × M27 – PN 25 20 × M33 – PN 6 20 × M20 –...
  • Page 36 Mounting procedure Proline Promag W 800 Nominal diameter Pressure rating Screws Max. screw tightening torque [mm] [in] [psi] [in] [Nm] [lbf · ft] [Nm] [lbf · ft] Class 300 12 × ¾ Class 150 8 × ¾ Class 150 12 × 7/8 Class 150 12 ×...
  • Page 37 Proline Promag W 800 Mounting procedure Maximum screw tightening torques for AWWA C207, Class D Nominal Screws Max. screw tightening torque diameter [mm] [in] [in] [Nm] [lbf · ft] [Nm] [lbf · ft] 28 × 1 ¼ 28 × 1 ¼...

  • Page 38: Mounting The Transmitter Of The Remote Version, Proline 800 - Advanced

    Mounting procedure Proline Promag W 800 Nominal diameter Screws Max. screw tightening torque [Nm] [mm] [mm] 12 × M24 – 12 × M24 – 12 × M24 – 16 × M24 – 16 × M27 – 20 × M27 –...
  • Page 39 Proline Promag W 800 Mounting procedure The transmitter of the remote version can be mounted in the following ways: • Wall mounting • Pipe mounting Wall mounting Proline 800 - Advanced 17 (0.67) 14 (0.55) 5.8 (0.23) 5.8 (0.23) 149 (5.85) A0020523 ...

  • Page 40: Turning The Transmitter Housing, Proline 800 - Advanced

    Mounting procedure Proline Promag W 800 ø TX 25 20…70 ø ( 0.79…2.75) SW 10 A0029051  6 Unit mm (in) 6.2.5 Turning the transmitter housing, Proline 800 - Advanced To provide easier access to the connection compartment or display module, the transmitter housing can be turned.
  • Page 41 Proline Promag W 800 Mounting procedure A0044273 6. Push the display module down gently at the hinge. 7. Pull the display module out of the holder. A0043338 8. Disconnect the plug of the electronics module. 1 Nm (0.7 lbf ft) A0042853 9.
  • Page 42 Mounting procedure Proline Promag W 800 TX 20 A0044276 11. Loosen the fixing screws of the main electronics module (when reassembling, pay attention to the tightening torque →  42). 12. Remove the main electronics module. 4 mm A0044277 13. Loosen the fixing screws of the transmitter housing (when reassembling, pay attention to the tightening torque →...

  • Page 43: Mounting The External Battery Pack

    Proline Promag W 800 Mounting procedure A0044279 ‣ Reverse the procedure to reassemble the measuring device. 6.2.6 Mounting the external battery pack The external battery pack is mounted in the same way as the remote version of the transmitter →  38.

  • Page 44: Electrical Connection

    Electrical connection Proline Promag W 800 Electrical connection NOTICE In the device versions with a mains connection (order code for "Power supply" option K or S), the device does not have an internal circuit breaker to disconnect from the power supply network.

  • Page 45: Required Tool

    Proline Promag W 800 Electrical connection Capacitance: core/core, ≤120 pF/m (37 pF/ft) shield grounded Operating temperature –25 to +70 °C (–13 to +158 °F) Test voltage for cable ≤ AC 1433 V rms 50/60 Hz or ≥ DC 2026 V...

  • Page 46: Pin Assignment, Proline 800 - Standard

    Electrical connection Proline Promag W 800 7.2.3 Pin assignment, Proline 800 - Standard Function PSO1+ (pulse/status output 1+) COM (reference potential pulse/status outputs) NC (not connected) Earth RS485_+ (Modbus B) RS485_- (Modbus A) PSO3+ (pulse/status output 3+) PSO2+ (pulse/status output 2+)

  • Page 47: Terminal Assignment, Proline 800 - Advanced

    Proline Promag W 800 Electrical connection 7.2.4 Terminal assignment, Proline 800 - Advanced Transmitter Connection methods available Possible options for order code Power Outputs supply Terminals Terminals "Electrical connection" • Option A: coupling M20x1 • Option B: thread M20x1 • Option C: thread G ½"...

  • Page 48: Shielding And Grounding

    Electrical connection Proline Promag W 800 Remote version 6 5 7 8 4 37 36 42 41 n.c. n.c. n.c. 5 7 4 37 42 41 A0032059  8 Remote version terminal assignment Transmitter wall-mount housing Sensor connection housing Electrode cable Coil current cable n.c.

  • Page 49: Requirements For The Supply Unit

    Proline Promag W 800 Electrical connection 7.2.6 Requirements for the supply unit Supply voltage Order code Terminal numbers Terminal voltage Frequency range "Power supply" Option K DC 24 V –20 to +25 % – Option S 1 (L+/L), 2 (L-/N) AC 100 to 240 V –15 to +10 %...
  • Page 50 Electrical connection Proline Promag W 800 Transmitter Electrode cable Coil current cable (3.54) 100 (3.94)* 70 (2.76) 80 (3.15) 50 (1.97) 17 (0.67) 50 (1.97) 8 (0.31) 10 (0.39) 8 (0.31) A0032096  10 Engineering unit mm (in) A0032093  9...

  • Page 51: Connecting The Measuring Device

    Proline Promag W 800 Electrical connection Sensor Electrode cable Coil current cable 20 (0.79)* 20 (0.79)* 160 (6.30)* 170 (6.69)* 80 (3.15) 70 (2.76) 50 (1.97) 50 (1.97) 18.5 (0.73) 10 (0.39) 6 (0.24) 8 (0.31) ³1 (0.04) A0032101 A0032100...
  • Page 52 Electrical connection Proline Promag W 800 Connecting the connecting cable to the sensor connection housing 42 41 A0032103  11 Sensor: connection module 1. Loosen the securing clamp of the housing cover. 2. Unscrew and lift off the housing cover.

  • Page 53: Connecting The Transmitter

    Proline Promag W 800 Electrical connection Connecting the connecting cable to the transmitter 6 5 7 8 4 37 36 42 41 A0044280  12 Transmitter: main electronics module with terminals 1. Loosen the 4 fixing screws on the housing cover.

  • Page 54: Ensuring Potential Equalization

    Electrical connection Proline Promag W 800 T 20 22232021 26272425 10 (0.4) A0044281  13 Connecting the supply voltage 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover. 3. Push the cable through the cable entry. To ensure tight sealing, do not remove the sealing ring from the cable entry.
  • Page 55 Proline Promag W 800 Electrical connection The following requirements must be observed to ensure correct, trouble-free measurement: • The principle that the medium, the sensor and the transmitter must be at the same electrical potential applies. • Take in-company grounding guidelines, materials and the grounding conditions and potential conditions of the pipe into consideration.
  • Page 56 Electrical connection Proline Promag W 800 DN 300 DN 350 ≥ ≤ PE = P A0042089 1. Connect both sensor flanges to the pipe flange via a ground cable and ground them. 2. Attach the connection housing of the transmitter or sensor to ground potential by means of the ground terminal provided for this purpose.

  • Page 57: Power Supply Via Battery Packs Proline 800 - Standard

    Proline Promag W 800 Electrical connection Metal, ungrounded pipe The sensor and transmitter are installed in a way that provides electrical insulation from PE, e.g. applications for electrolytic processes or systems with cathodic protection. Starting conditions: • Unlined metal pipe •...

  • Page 58: Inserting And Connecting The Battery Pack

    Electrical connection Proline Promag W 800 7.4.2 Inserting and connecting the battery pack The device is delivered either with the batteries already installed, or enclosed separately, depending on national standards and guidelines. If the batteries are inserted and connected upon delivery, it is important to ensure that switch "B" is set to "ON"...

  • Page 59: Power Supply Via Battery Packs, Proline 800 - Advanced

    Proline Promag W 800 Electrical connection 7 → 8 → ¼ A0046727 A0046655 ‣ ‣ Fit the cover on the transmitter Turn the cover to the right by a 1/4 turn. housing. ¼ A0046735 ‣ Turn the cover to the left by a 1/4 turn.

  • Page 60: Inserting And Connecting Buffer Capacitors And Battery Packs

    Electrical connection Proline Promag W 800 7.5.2 Inserting and connecting buffer capacitors and battery packs The device is delivered either with the batteries already installed, or enclosed separately, depending on national standards and guidelines. If the batteries are inserted and connected upon delivery, to operate the device it is important to ensure that switch "B"...

  • Page 61: Connecting The Pressure Sensor, Proline 800

    Proline Promag W 800 Electrical connection 8 → 9 → A0043732 A0043733 ‣ ‣ Insert battery packs 1 and 2. Plug the connector of battery pack 1 into connector 1. ‣ Plug the connector of battery pack 2 into connector 2.

  • Page 62: Power Supply Via The External Battery Pack

    Electrical connection Proline Promag W 800 Power supply via the external battery pack, Proline 800 - Advanced 7.7.1 Connecting the external battery pack A0044313 Plug for the external battery pack ‣ Connect the external battery pack to the plug indicated.

  • Page 63: Special Connection Instructions

    Proline Promag W 800 Electrical connection Special connection instructions 7.8.1 Connection examples Pulseoutput 12345 A0044387  14 Connection example for pulse output (passive) Automation system with pulse input (e.g. PLC) External DC power supply (e.g. 24 VDC) Open-collector pulse input of transmitter: Observe input values →  98 Pull-up resistor (e.g.

  • Page 64: Degree Of Protection Ip66/67, Type 4X Enclosure, Proline 800 - Advanced

    Electrical connection Proline Promag W 800 2. Firmly tighten the union nut of the cable glands. 3. Pot the field housing with a potting compound. 4. Check that the housing seals are clean and fitted correctly. Dry, clean or replace the seals if necessary.
  • Page 65 Proline Promag W 800 Electrical connection If supply voltage is present, do values appear on the display module? If power is supplied exclusively via the battery: does information appear on the display module  when the module is touched? Is the potential equalization established correctly →  54? ...

  • Page 66: Operation Options

    • Heartbeat report • Parameter report The SmartBlue app is available to download free of charge for Android devices (Google Playstore) and iOS devices (iTunes Apple Store): Endress+Hauser SmartBlue Directly to the app with the QR code: A0033202 Downloading the SmartBlue app: 1.
  • Page 67  When you log in for the first time, a message is displayed advising you to change the password. 6. Confirm your entry.  The main menu opens. 7. Optional: Change Bluetooth® password: System → Connectivity → Bluetooth configuration → Change Bluetooth password Forgotten your password: contact Endress+Hauser Service. Endress+Hauser...

  • Page 68: System Integration

    System integration Proline Promag W 800 System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.00.zz • On the title page of the manual • On the transmitter nameplate →  15 • Firmware version Diagnostics →...

  • Page 69: Commissioning

    Proline Promag W 800 Commissioning Commissioning 10.1 Post-mounting and post-connection check Before commissioning the device: ‣ Make sure that the post-installation and post-connection checks have been performed successfully. • Checklist for "Post-mounting" check→  43 • Checklist for "Post-connection check" →  64 10.2...

  • Page 70: Write Protection Via Write Protection

    Commissioning Proline Promag W 800 Defining the access code via the SmartBlue App 1. Open the System menu. 2. Open the User management submenu. 3. Open the Define access code wizard. 4. Define a string, consisting of up to 4 numbers, for the access code.
  • Page 71 Proline Promag W 800 Commissioning WARNING Excessive tightening torque applied to the fixing screws! Risk of damaging the plastic transmitter. ‣ Tighten the fixing screws as per the tightening torque →  33. Reassemble the transmitter in the reverse order.

  • Page 72: Operation

    Operation Proline Promag W 800 Operation 11.1 Wake on Touch If you touch the display for 5 seconds the device shows measured values and status information. m /min A0043867 Locking status The device is locked via the hardware. Bluetooth Bluetooth function is enabled.

  • Page 73: Adapting The Measuring Device To The Process

    Proline Promag W 800 Operation 11.2 Adapting the measuring device to the process conditions To do so, users can choose from the following menus: • Guidance • Application Detailed information on "Guidance menu" and "Application menu": Device parameters →  120 11.3...

  • Page 74: Updating The Firmware

    • Heartbeat Verification • Custody transfer • Heartbeat Monitoring 11.6 Updating the firmware Firmware updates are available in the Download Area of the Endress+Hauser website: www.endress.com → Downloads Specify the following details for the "Device driver": • Type: "Firmware Flash File"...

  • Page 75: Diagnosis And Troubleshooting

    Proline Promag W 800 Diagnosis and troubleshooting Diagnosis and troubleshooting 12.1 General troubleshooting For local display Fault Possible causes Remedial action Local display remains dark for Supply voltage does not match the Apply the correct supply voltage longer than 5 seconds when voltage specified on the nameplate.
  • Page 76 Diagnosis and troubleshooting Proline Promag W 800 SmartBlue operation with Bluetooth® Error Possible causes Remedial action Device is not visible in the live list No Bluetooth connection Enable Bluetooth in the device Bluetooth signal outside range Reduce distance between device...

  • Page 77: Diagnostic Information On Local Display

    Proline Promag W 800 Diagnosis and troubleshooting 12.2 Diagnostic information on local display 12.2.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Maintenance required •...

  • Page 78: Adapting The Diagnostic Information

    Diagnosis and troubleshooting Proline Promag W 800 Diagnostic behavior Diagnostic message Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Function check Process measured values are simulated to test the outputs/wiring.
  • Page 79 Proline Promag W 800 Diagnosis and troubleshooting Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] Diagnostic of sensor Data storage inconsistent 1. Check module connections Alarm 2. Contact service Memory content 1. Restart device...
  • Page 80 Diagnosis and troubleshooting Proline Promag W 800 Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] Memory content Reset device Alarm HistoROM data faulty Contact service organization Alarm Diagnostic of configuration Data transfer failed 1.

  • Page 81: Pending Diagnostic Events

    Proline Promag W 800 Diagnosis and troubleshooting Diagnostic Short text Remedy instructions Status Diagnostic number signal behavior [from the [from the factory] factory] Battery low Prepare battery replacement Warning Battery empty Replace battery Warning Coil current not stable 1. Check if external magnetic...

  • Page 82: Diagnostics List

    Diagnosis and troubleshooting Proline Promag W 800 Operating time from restart →  82 Operating time →  82 Parameter overview with brief description Parameter Description User interface Actual diagnostics Shows the current occured diagnostic event along with its Positive integer diagnostic information.

  • Page 83: Filtering The Event Logbook

    Proline Promag W 800 Diagnosis and troubleshooting In addition to the operating time when the event occurred, each event is also assigned a symbol that indicates whether the event has occurred or is finished: • Diagnostics event • : Occurrence of the event •...

  • Page 84: Resetting The Measuring Device

    Diagnosis and troubleshooting Proline Promag W 800 Info number Info name I1445 Device verification failed I1457 Measurement error verification failed I1459 I/O module verification failed I1461 Sensor verification failed I1462 Electronic module verification failed I1512 Download started I1513 Download finished...

  • Page 85: 12.10 Firmware History

    Proline Promag W 800 Diagnosis and troubleshooting Navigation "System" menu → Information → Device Parameter overview with brief description Parameter Description User interface Serial number Shows the serial number of the measuring device. Character string comprising numbers, letters and special characters Order code Shows the device order code.

  • Page 86: Maintenance

    Maintenance Proline Promag W 800 Maintenance 13.1 Maintenance work No special maintenance work is required. 13.1.1 Exterior cleaning When cleaning the exterior of measuring devices, always use cleaning agents that do not attack the surface of the housing or the gaskets.
  • Page 87 Proline Promag W 800 Maintenance Shut down device 1. Open System. 2. Open Device management. 3. Open Device reset. 4. Select Shut down device. 5. Press OK to confirm.  As soon as F418 appears on the local display, the device can be disconnected from the power supply by means of DIP switch B without any loss of data.
  • Page 88 Maintenance Proline Promag W 800 6 → 7 → A0046733 A0046744 ‣ ‣ Insert the battery plug and place the cable in the recess of the battery Close the cover of the battery carrier as shown in the graphic. Place the battery in the battery carrier.
  • Page 89 Proline Promag W 800 Maintenance Replacing the empty battery pack - Promag 800 Advanced 1 → 2 → 3 → A0042838 A0043731 A0043343 ‣ ‣ ‣ Open the connection Open the display module. Remove the cover of the compartment cover.
  • Page 90 The following lithium thyionyl chloride batteries are recommended by Endress +Hauser: • Tadiran SL2780 • Saft LS33600 • Eve ER34615 • Tadiran SL2880 The following alkaline batteries are recommended by Endress+Hauser: • Energizer E95 • Duracell MX1300 • Panasonic LR20XWA • Varta 4020 Endress+Hauser...

  • Page 91: Measuring And Test Equipment

    13.2 Measuring and test equipment Endress+Hauser offers a variety of measuring and testing equipment, such as Netilion or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. List of some of the measuring and testing equipment: →  95 13.3...

  • Page 92: Repair

    • The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.

  • Page 93: Disposal

    Proline Promag W 800 Repair 14.5 Disposal If required by the Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), the product is marked with the depicted symbol in order to minimize the disposal of WEEE as unsorted municipal waste. Do not dispose of products bearing this marking as unsorted municipal waste.

  • Page 94: Accessories

    Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.

  • Page 95: Service-Specific Accessories

    • As a downloadable DVD for local PC installation. Netilion lloT ecosystem: Unlock knowledge Endress+Hauser ' s Netilion lloT ecosystem enables you to optimize your plant performance, digitize workflows, share knowledge and improve collaboration. Based on decades of experience in process automation, Endress+Hauser offers the process industry an lloT ecosystem that enables you to gain useful insights from data.

  • Page 96: Technical Data

    Technical data Proline Promag W 800 Technical data 16.1 Application The measuring device is intended only for the flow measurement of liquids with a minimum conductivity of 20 µS/cm. To ensure that the device remains in proper operating condition for its service life, use the measuring device only for media against which the process-wetted materials are sufficiently resistant.
  • Page 97 Proline Promag W 800 Technical data Nominal Recommended Factory settings diameter Flow rate min./max. full scale value Pulse value Low flow cut off (v ~ 0.3/10 m/s) (~ 2 pulse/s) (v ~ 0.04 m/s) [mm] [in] – 220 to 7 500 dm...

  • Page 98: Output

    Technical data Proline Promag W 800 Nominal Recommended Factory settings diameter Flow rate min./max. full scale value Pulse value Low flow cut off (v ~ 0.3/10 m/s) (~ 2 pulse/s) (v ~ 0.04 m/s) [in] [mm] [gal/min] [gal] [gal/min] 1 900 to 60 000...
  • Page 99 Proline Promag W 800 Technical data Maximum input values • DC 30 V • 30 mA Voltage drop At 25 mA: ≤ DC 2 V Pulse output Pulse width Configurable: 0.1 to 500 ms Maximum pulse rate 100 Impulse/s Pulse value...

  • Page 100: Power Supply

    Technical data Proline Promag W 800 Low flow cut off The switch points for low flow cut off are user-selectable. Galvanic isolation The following circuits are galvanically isolated from one another: • Inputs • Outputs • Optional power supply with the order code for "Energy supply", option K "100-240VAC/ 19-30VDC, lithium battery"...
  • Page 101 High-power lithium-thionyl chloride batteries are listed under Hazard Class 9: Miscellaneous Hazardous Materials. Observe the hazardous materials regulations described in the Safety Datasheet. The Safety Datasheet can be requested from any Endress+Hauser sales organization. Buffer capacitor specifications • Lithium hybrid layer capacitor •...
  • Page 102 Technical data Proline Promag W 800 Estimated battery lifetime A0040189  15 Operating principle of various data logging methods Flow profile Minimum measuring interval value (external power supply) Fixed measuring interval value between the sensor-dependent minimum and 60 seconds Intelligent adaptation Measuring interval value With an external power supply, the device operates in continuous measuring mode.
  • Page 103 Proline Promag W 800 Technical data Test conditions: • A full battery pack • EFM measuring interval: 15 seconds (for a fixed measuring interval value. For intelligent adaptation: consider the influence of the settings in the Applicator.) • Display: 60s @ 1 day •...

  • Page 104: Performance Characteristics

    Technical data Proline Promag W 800 Electrical connection →  51 Potential equalization →  54 Terminals Spring terminals for wire cross-sections 0.5 to 2.5 mm (20 to 14 AWG) Cable entries Cable entry thread • NPT ½" • G ½"...

  • Page 105: Mounting

    Proline Promag W 800 Technical data Pressure • Pressure range, absolute [bar (psi)] 0.01 (0.1) ≤ p ≤ 8 (116) 8 (116) ≤ p ≤ 40 (580) • Measurement error, absolute ±0.5 % of 8 bar (116 psi) ±0.5 % o.r.
  • Page 106 Operating height According to EN 61010-1 • ≤ 2 000 m (6 562 ft) • > 2 000 m (6 562 ft) with additional overvoltage protection (e.g. Endress+Hauser HAW Series) Atmosphere If a plastic transmitter housing is permanently exposed to certain steam and air mixtures, this can damage the housing.

  • Page 107: Process

    Proline Promag W 800 Technical data Compact version • 10 to 200 Hz, 0.01 g • 200 to 2 000 Hz, 0.003 g • Total: 2.70 g rms Remote version • 10 to 200 Hz, 0.01 g • 200 to 2 000 Hz, 0.003 g •...
  • Page 108 Technical data Proline Promag W 800 [°F] [°C] [°C] -20 -10 0 10 20 30 40 50 60 70 80 90 [° ] F A0038130 Ambient temperature Medium temperature Colored area: The ambient temperature range of –10 to –40 °C (+14 to –40 °F) and the medium temperature range of –10 to –20 °C (+14 to –4 °F) only apply for stainless flanges.
  • Page 109 Proline Promag W 800 Technical data Liner: PTFE Nominal diameter Limit values for absolute pressure in [mbar] ([psi]) for medium temperatures: [mm] [in] +25 °C (+77 °F) +70 °C (+158 °F) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 0 (0) 2 ½...

  • Page 110: 16.10 Mechanical Construction

    Technical data Proline Promag W 800 [psi] [mbar] DN250 DN125 DN150 DN200 (10") (5") (6") (8") DN100 (4") DN300 (12") 800 1000 1200 1400 1600 1800 [m /h] ³ 1000 2000 3000 4000 5000 6000 7000 8000 [gal/min] A0032668-EN  18 Pressure loss DN 100 to 300 (4 to 12") for order code for "Design", option C "Fixed flange, constricted...
  • Page 111 Proline Promag W 800 Technical data Weight All values (weight exclusive of packaging material) refer to devices with flanges of the standard pressure rating. The weight may be lower than indicated depending on the pressure rating and design. Weight in SI units Order code for "Design", option C, D, E : DN 25 to 400 mm (1 to 16 in)
  • Page 112 Technical data Proline Promag W 800 Weight in US units Order code for "Design", option C, D, E: DN 1 to 16 in (25 to 400 mm) Nominal diameter Reference values ASME (Class 150) [mm] [in] [lb] – – 1 ½...
  • Page 113 Proline Promag W 800 Technical data Measuring tube specification in SI units HR = hard rubber, PUR = polyurethane, PTFE = polytetrafluorethylene Nominal diameter Pressure rating Measuring tube internal diameter EN (DIN) ASME AS 2129 PTFE AS 4087 [mm] [in]...
  • Page 114 Technical data Proline Promag W 800 Measuring tube specification in US units HR = hard rubber, PUR = polyurethane, PTFE = polytetrafluorethylene Nominal diameter Pressure rating Measuring tube internal diameter ASME PTFE [mm] [in] [in] [in] [in] Class 150 –...
  • Page 115 Proline Promag W 800 Technical data Remote version (wall-mount housing) • Housing material: Polycarbonate • Window material: Polycarbonate Sensor connection housing • Aluminum, AlSi10Mg, coated • Polycarbonate plastic (only in conjunction with order code for "Sensor option", options CB … CE)
  • Page 116 Technical data Proline Promag W 800 Process connections For flanges made of carbon steel: • DN ≤ 300 (12"): with Al/Zn protective coating or protective varnish • DN ≥ 350 (14"): protective varnish All carbon steel lap joint flanges are supplied with a hot-dip galvanized finish.

  • Page 117: 16.11 Operability

    The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. UKCA marking The device meets the legal requirements of the applicable UK regulations (Statutory Instruments).
  • Page 118 Technical data Proline Promag W 800 designated standards. By selecting the order option for UKCA marking, Endress+Hauser confirms a successful evaluation and testing of the device by affixing the UKCA mark. Contact address Endress+Hauser UK: Endress+Hauser Ltd. Floats Road Manchester M23 9NF United Kingdom www.uk.endress.com...

  • Page 119: 16.13 Application Packages

    The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.

  • Page 120: 16.15 Supplemental Documentation

    For an overview of the scope of the associated Technical Documentation, refer to the following: • Device Viewer (www.endress.com/deviceviewer): Enter the serial number from the nameplate • Endress+Hauser Operations app: Enter serial number from nameplate or scan matrix code on nameplate. Standard documentation Technical Information...
  • Page 121 Proline Promag W 800 Index Index Declaration of Conformity ..... 10 Defining the access code ..... . 70 Adapters .
  • Page 122 Index Proline Promag W 800 Maximum measurement error ....104 Measured variables Field of application Measured ....... 96 Residual risks .
  • Page 123 Proline Promag W 800 Index Order code ....... . 16 Screw tightening torques .
  • Page 124 Index Proline Promag W 800 UKCA marking ......117 Use in saline water ......31 Use of measuring device Borderline cases .
  • Page 126 *71645834* 71645834 www.addresses.endress.com...

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