Products Solutions Services BA01214D/06/EN/01.13 71218264 Valid as of version 01.00.zz (Device firmware) Operating Instructions Proline Promag W 400 EtherNet/IP Electromagnetic flowmeter...
Page 2
• The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these Instructions. Endress+Hauser...
Proline Promag W 400 EtherNet/IP Table of contents Table of contents 6.2.2 Preparing the measuring device ..25 Document information ....6 6.2.3 Mounting the sensor .
Page 4
Operation ......90 13.3 Endress+Hauser services ....116 11.1 Read out and modify current Ethernet...
Page 5
Proline Promag W 400 EtherNet/IP Table of contents 14.4 Return ......117 14.5 Disposal .
Document information Proline Promag W 400 EtherNet/IP Document information Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
Proline Promag W 400 EtherNet/IP Document information 1.2.3 Tool symbols Symbol Meaning Torx screwdriver A0013442 Phillips head screwdriver A0011219 Open-ended wrench A0011222 1.2.4 Symbols for certain types of information Symbol Meaning Allowed Indicates procedures, processes or actions that are allowed.
The following document types are available: • On the CD-ROM supplied with the device • In the Download Area of the Endress+Hauser Internet site: www.endress.com → Download For a detailed list of the individual documents along with the documentation code (→...
‣ Observe the specified pressure and temperature range. Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any Endress+Hauser...
If a plastic transmitter housing is permanently exposed to certain steam and air mixtures, this can damage the housing. ‣ If you are unsure, please contact your Endress+Hauser Sales Center for clarification. ‣ If used in an approval-related area, observe the information on the nameplate.
IT security measures in line with operators' security standards and designed to provide additional protection for the device and device data transfer must be implemented by the operators themselves. Endress+Hauser can be contacted to provide support in performing this task. Endress+Hauser...
Product description Proline Promag W 400 EtherNet/IP Product description Product design A0017218 1 Important components of the compact version Display module Smart sensor electronics module HistoROM DAT (plug-in memory) Main electronics module Terminals (screw terminals, some available as plug-in terminals)
Proline Promag W 400 EtherNet/IP Incoming acceptance and product identification Incoming acceptance and product identification Incoming acceptance A0015502 A0013843 Is the order code on the delivery note (1) identical to the order code on the product sticker (2)? A0013695 A0015502...
Incoming acceptance and product identification Proline Promag W 400 EtherNet/IP If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. Product identification The following options are available for identification of the measuring device: • Nameplate specifications • Order code with breakdown of the device features on the delivery note •...
Proline Promag W 400 EtherNet/IP Incoming acceptance and product identification 4.2.2 Sensor nameplate Order Code: Ser.No.: Ext. ord. cd.: Material: Patents Date: A0017186 3 Example of sensor nameplate Name of the sensor Manufacturing location Order code Serial number (Ser. no.) Extended order code (Ext.
Incoming acceptance and product identification Proline Promag W 400 EtherNet/IP 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
Proline Promag W 400 EtherNet/IP Storage and transport Storage and transport Storage conditions Observe the following notes for storage: • Store in the original packaging to ensure protection from shock. • Do not remove protective covers or protective caps installed on process connections.
Storage and transport Proline Promag W 400 EtherNet/IP 5.2.2 For measuring devices ≥ DN 350 (14") Also observe the following notes during transport: • Lift the measuring device by the flange using the metal brackets. • If transporting by forklift, do not lift the sensor by the metal casing. This would buckle the casing and damage the internal magnetic coils.
Proline Promag W 400 EtherNet/IP Installation Installation Installation conditions No special measures such as supports are necessary. External forces are absorbed by the construction of the device. 6.1.1 Mounting position Mounting location Preferably install the sensor in an ascending pipe, and ensure a sufficient distance to the next pipe elbow: h ≥...
Page 20
Installation Proline Promag W 400 EtherNet/IP Installation in partially filled pipes A partially filled pipe with a gradient necessitates a drain-type configuration. The empty pipe detection (EPD) function offers additional protection by detecting empty or partially filled pipes. • Do not install the sensor at the lowest point in the drain: risk of solids accumulating.
Page 21
Proline Promag W 400 EtherNet/IP Installation A0015591 Horizontal The measuring electrode plane must be horizontal. This prevents brief insulation of the two measuring electrodes by entrained air bubbles. With horizontal orientation, empty pipe detection only works if the transmitter housing is pointing upwards as otherwise there is no guarantee that the empty pipe detection function will actually respond to a partially filled or empty measuring tube.
• Avoid direct exposure to weather conditions. • Protect the display against impact. • Protect the display from abrasion by sand in desert areas. A display protector can be ordered from Endress+Hauser: "Accessories" section (→ 119) System pressure • Never install the sensor on the pump suction side in order to avoid the risk of low pressure, and thus damage to the liner.
Proline Promag W 400 EtherNet/IP Installation A0016266 6 Measures to prevent vibration of the device > 10 m (33 ft) Adapters Suitable adapters to DIN EN 545 (double-flange reducers) can be used to install the sensor in larger-diameter pipes. The resultant increase in the rate of flow improves measuring accuracy with very slow-moving fluids.
Installation Proline Promag W 400 EtherNet/IP the requirements of corrosion categories C5-M and Im2. The fully welded design along with the connection compartment sealing system ensure that moisture cannot enter the measuring device. m (ft) A0017296 Replacement of cable gland on connection housing (→ 128) Buried applications A remote version with IP68 protection is optionally available for buried applications.
Proline Promag W 400 EtherNet/IP Installation For sensor For flanges and other process connections: • Screws, nuts, seals etc. are not included in the scope of supply and must be provided by the customer. • Appropriate mounting tools 6.2.2 Preparing the measuring device 1.
Page 26
Installation Proline Promag W 400 EtherNet/IP Screw tightening torques Please note the following: • The screw tightening torques listed below apply only to lubricated threads and to pipes not subjected to tensile stress. • Tighten the screws uniformly and in diagonally opposite sequence.
Page 31
Proline Promag W 400 EtherNet/IP Installation The transmitter of the remote version can be mounted in the following ways: • Wall mounting • Pipe mounting Wall mounting 17 (0.67) 14 (0.55) 5.8 (0.23) 5.8 (0.23) mm (in) 149 (5.85) A0020523 1.
ø ( 0.79…2.75) SW 8 A0020705 A separate mounting kit can be ordered from Endress+Hauser for pipe mounting (→ 119). 6.2.5 Turning the transmitter housing To provide easier access to the display module in the compact device version, the...
Page 33
Proline Promag W 400 EtherNet/IP Installation 3 mm A0021603 TX 20 A0021604 4 mm A0021605 1. Loosen the fixing screws of the housing cover. 2. Open the housing cover. 3. Unlock the display module. 4. Remove the display module. 5. Loosen the fixing screws of the smart sensor electronics module.
Installation Proline Promag W 400 EtherNet/IP 12. WARNING! Excessive tightening torque applied to the fixing screws! Risk of damaging the plastic transmitter. Tighten the fixing screws as per the tightening torque (→ 32). NOTICE! Plug of the smart sensor electronics module connected incorrectly! No measuring signal is output.
Page 35
Proline Promag W 400 EtherNet/IP Installation Does the arrow on the sensor nameplate match the direction of flow of the fluid through the piping (→ 20)? Are the measuring point identification and labeling correct (visual inspection)? Is the device adequately protected from precipitation and direct sunlight? ...
Electrical connection Proline Promag W 400 EtherNet/IP Electrical connection The measuring device does not have an internal circuit breaker. For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
Page 37
Proline Promag W 400 EtherNet/IP Electrical connection Coil current cable Standard cable (18 AWG) with common, braided copper shield ( ~ 7 mm (0.28")) 2 ×0.75 mm and individually shielded cores Conductor resistance ≤37 Ω/km (0.011 Ω/ft) Capacitance: core/core, ≤120 pF/m (37 pF/ft)
Electrical connection Proline Promag W 400 EtherNet/IP 7.1.3 Terminal assignment Transmitter EtherNet/IP connection version The sensor can be ordered with terminals or a device plug. Connection methods available Possible options for order code Power "Electrical connection" Outputs supply Terminals Terminals •...
Electrical connection Proline Promag W 400 EtherNet/IP Observe cable specification (→ 36). 7.1.6 Preparing the connecting cable for the remote version When terminating the connecting cable, pay attention to the following points: • In the case of electrode cables, make sure that the ferrules do not touch the core shields on the sensor side.
Electrical connection Proline Promag W 400 EtherNet/IP Connection via terminals PH 2 10 (0.4) A0021356 11 Connecting the supply voltage and EtherNet/IP 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover. 3. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 43
Proline Promag W 400 EtherNet/IP Electrical connection TX 20 6 5 7 8 4 37 36 42 41 A0017445 12 Transmitter: main electronics module with terminals 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover.
Electrical connection Proline Promag W 400 EtherNet/IP 5. Connect the cable in accordance with the terminal assignment (→ 39). 6. Firmly tighten the cable glands. 7. WARNING! Housing degree of protection voided due to insufficient sealing of the housing. Screw in the screw without using any lubricant. The threads on the cover are coated with a dry lubricant.
Page 45
Proline Promag W 400 EtherNet/IP Electrical connection 1. Connect both sensor flanges to the pipe flange via a ground cable and ground them. 2. If DN ≤ 300 (12"): Mount the ground cable directly on the conductive flange coating of the sensor with the flange screws.If DN ≥ 350 (14"): Mount the ground cable directly on the metal transport bracket.Observe torques (→...
Electrical connection Proline Promag W 400 EtherNet/IP – A0016319 17 Potential equalization and cathodic protection Isolation transformer power supply Electrically isolated from the pipe Capacitor Ground cable Copper wire, at least 6 mm (0.0093 in 1. Connect the measuring device to the power supply such that it is floating in relation to the protective ground.
Proline Promag W 400 EtherNet/IP Electrical connection Status input A0017163 19 Connection example for status input Automation system with status output (e.g. PLC) Power supply Transmitter: observe input values Hardware settings 7.4.1 Setting the device address EtherNet/IP The IP address of the measuring device can be configured for the network via DIP switches.
Electrical connection Proline Promag W 400 EtherNet/IP Setting the address ON OFF Default Ethernet network settings IP 192.168.1.212 Write protection A0021322 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover. 3. Set the desired IP address using the corresponding DIP switches on the I/O electronics module.
Proline Promag W 400 EtherNet/IP Electrical connection To guarantee IP68 degree of protection, Type 6P enclosure for the "Cust-potted" options, carry out the following steps after the electrical connection: 1. Firmly tighten the cable glands (torque: 2 to 3.5 Nm) until there is no gap between the bottom of the cover and the housing support surface.
Operation options Proline Promag W 400 EtherNet/IP Operation options Overview of operation options A0017760 Computer with Web browser (e.g. Internet Explorer) or with "FieldCare" operating tool Automation system, e.g. "RSLogix" (Rockwell Automation) and work station for measuring device operation with Add-on Profile Level 3 for "RSLogix 5000" software (Rockwell Automation)
Proline Promag W 400 EtherNet/IP Operation options Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu with menus and parameters (→ 148) Operating menu for operators and maintenances...
Operation options Proline Promag W 400 EtherNet/IP 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles. Each user role corresponds to typical tasks within the device lifecycle. Menu User role and tasks Content/meaning...
Proline Promag W 400 EtherNet/IP Operation options Access to the operating menu via the local display 8.3.1 Operational display X X X X X X X 1120.50 A0016502 Operational display Device tag (→ 74) Status area Display area for measured values (4-line) Operating elements (→...
Page 54
Operation options Proline Promag W 400 EtherNet/IP Display area In the display area, each measured value is prefaced by certain symbol types for further description: Measured variable Measurement channel Diagnostic behavior number ↓ ↓ ↓ Example A0013962 A0013945 A0013948 Appears only if a diagnostics event is present for this measured variable.
Proline Promag W 400 EtherNet/IP Operation options 8.3.2 Navigation view In the submenu In the wizard /../Operation 0091-1 /../Curr. output 1 Access stat.disp Assign curr. Operator Volume flow Locking status Display A0013993-EN A0016327-EN Navigation view Navigation path to current position...
Page 56
Operation options Proline Promag W 400 EtherNet/IP Display area Menus Symbol Meaning Operation Appears: • In the menu next to the "Operation" selection A0013973 • At the left in the navigation path in the "Operation" menu Setup Appears: • In the menu next to the "Setup" selection A0013974 •...
Proline Promag W 400 EtherNet/IP Operation options 8.3.3 Editing view Numeric editor Text editor A0013941 A0013999 Editing view Display area of the entered values Input mask Operating elements (→ 58) Input mask The following input symbols are available in the input mask of the numeric and text editor:...
Operation options Proline Promag W 400 EtherNet/IP Selection of letters from a to z. abc _ … A0019094 Selection of special characters. "'^ _ … ~& A0019095 Confirms selection. A0013985 Switches to the selection of the correction tools. A0013987 Exits the input without applying the changes.
Proline Promag W 400 EtherNet/IP Operation options Meaning Enter key For operational display • Pressing the key briefly opens the operating menu. • Pressing the key for 2 s opens the context menu. In a menu, submenu • Pressing the key briefly: –...
Page 60
Operation options Proline Promag W 400 EtherNet/IP The context menu is closed and the operational display appears. Calling up the menu via the context menu 1. Open the context menu. 2. Press to navigate to the desired menu.
Proline Promag W 400 EtherNet/IP Operation options 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Operation options Proline Promag W 400 EtherNet/IP Navigation path "Expert" menu → Direct access The direct access code consists of a 4-digit number and the channel number, which identifies the channel of a process variable: e.g. 0914-1. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Proline Promag W 400 EtherNet/IP Operation options 8.3.9 Changing the parameters For a description of the editing display - consisting of text editor and numeric editor - with symbols (→ 57), for a description of the operating elements (→ 58) Example: Changing the tag name in the "Tag description"...
Operation options Proline Promag W 400 EtherNet/IP Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN 8.3.10 User roles and related access authorization The two user roles "Operator" and "Maintenance" have different write access to the parameters if the customer defines a user-specific access code.
Proline Promag W 400 EtherNet/IP Operation options A0016215-EN After disabling the keypad lock: A0016216-EN If the user attempts to access the operating menu while the keylock is enabled, the message Keylock on also appears. Access to the operating menu via the Web browser 8.4.1...
Operation options Proline Promag W 400 EtherNet/IP When installing a new firmware version: To enable correct data display, clear the temporary memory (cache) of the Web browser under Internet options. 8.4.3 Establishing a connection Configuring the Internet protocol of the computer IP address 192.168.1.XXX;...
Proline Promag W 400 EtherNet/IP Operation options If no action is performed for 10 minutes, the Web browser automatically returns to the login page. 8.4.5 User interface A0017757-EN Picture of device Function row with 6 functions Device tag Header Working area...
Operation options Proline Promag W 400 EtherNet/IP Working area Depending on the selected function and the related submenus, various actions can be performed in this area: • Configuring parameters • Reading measured values • Calling up help text • Starting an upload/download 8.4.6...
FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
Page 70
Operation options Proline Promag W 400 EtherNet/IP 4. Right-click CDI Communication TCP/IP and select the Add device option in the context menu that opens. 5. Select the desired device from the list and press OK to confirm. The CDI Communication TCP/IP (Configuration) window opens.
Proline Promag W 400 EtherNet/IP System integration System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.00.00 • On the title page of the Operating instructions • On transmitter nameplate(→ 14) • Parameter firmware version Diagnostics →...
Page 72
System integration Proline Promag W 400 EtherNet/IP For information on the protocol-specific data of EtherNet/IP (→ 125) Endress+Hauser...
Proline Promag W 400 EtherNet/IP Commissioning Commissioning 10.1 Function check Before commissioning the device, make sure that the post-installation and post- connection checks have been performed. • "Post-installation check" checklist (→ 34) • "Post-connection check" checklist (→ 49) 10.2...
Commissioning Proline Promag W 400 EtherNet/IP X X X X X X X 20.50 Main menu 0104-1 Language English Display/operat. Setup Language 0104-1 English à Deutsch Español Français Language 0104-1 à English Deutsch Español Français Hauptmenü 0104-1 Sprache Deutsch Anzeige/Betrieb...
Proline Promag W 400 EtherNet/IP Commissioning XXXXXXXXX A0013375 23 Header of the operational display with tag name Device tag Navigation "Setup" menu → Device tag Parameter overview with brief description Parameters Description User entry Factory setting Device tag Enter tag for measuring point.
Commissioning Proline Promag W 400 EtherNet/IP Parameters Description Selection Factory setting Conductivity unit Select conductivity unit. Unit choose list µS/cm Result The selected unit applies for: Simulation process variable Temperature unit Select temperature unit. Unit choose list Country-specific: • °C (Celsius) Result •...
Page 77
Proline Promag W 400 EtherNet/IP Commissioning Structure of the wizard Format display Value 1 display 0% bargraph value 1 100% bargraph value 1 Value 2 display Value 3 display 0% bargraph value 3 100% bargraph value 3 Value 4 display...
Commissioning Proline Promag W 400 EtherNet/IP Parameters Description Selection / User entry Factory setting Value 3 display Select the measured value that is shown on Picklist (see 1st display value) None the local display. 0% bargraph value 3 Enter 0% value for bar graph display.
Proline Promag W 400 EtherNet/IP Commissioning 10.5.5 Configuring the low flow cut off The Low flow cut off wizard guides you systematically through all the parameters that have to be set for configuring the low flow cut off. Navigation "Setup" menu → Low flow cut off...
Commissioning Proline Promag W 400 EtherNet/IP 10.5.6 Configuring empty pipe detection The Empty pipe detection wizard guides you systematically through all the parameters that have to be set for configuring the low flow cut off. Navigation "Setup" menu → Empty pipe detection Structure of the wizard Empty pipe det.
Page 81
Proline Promag W 400 EtherNet/IP Commissioning Structure of the wizard Empty pipe det. New adjustment Cancel Empty pipe adj. Full pipe adjust. Progress Busy Not ok Switch point EPD Response time End of wizard A0017210-EN 27 "Empty pipe detection" wizard in the "Setup" menu...
Commissioning Proline Promag W 400 EtherNet/IP 10.6 Advanced settings The Advanced setup submenu with its submenus contains parameters for specific settings. "Setup" menu → Advanced setup Navigation to the "Advanced setup" submenu X X X X X X X 20.50...
Proline Promag W 400 EtherNet/IP Commissioning Navigation "Setup" menu → Advanced setup → Sensor adjustment Structure of the submenu Sensor adjustment → Installation direction Parameter overview with brief description Parameters Description Selection Factory setting Installation direction Set sign of flow direction to match the •...
Commissioning Proline Promag W 400 EtherNet/IP 10.6.3 Carrying out additional display configurations In the "Display" submenu you can set all the parameters involved in the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display Structure of the submenu Display →...
Page 85
Proline Promag W 400 EtherNet/IP Commissioning Parameter overview with brief description Parameters Description Selection / User entry Factory setting Format display Select how measured values are shown on • 1 value, max. size 1 value, max. size the display. • 1 bargraph + 1 value •...
Commissioning Proline Promag W 400 EtherNet/IP Parameters Description Selection / User entry Factory setting Display language Set display language. • English English • Deutsch • Français • Español • Italiano • Nederlands • Portuguesa • Polski • русский язык (Russian) • Svenska •...
Proline Promag W 400 EtherNet/IP Commissioning Parameter overview with brief description Parameters Description Selection / User entry / User Factory setting interface Electrode cleaning circuit Enable the cyclic electrode cleaning circuit. • Off • On ECC duration Enter the duration of electrode cleaning in 0.01 to 30 s...
Commissioning Proline Promag W 400 EtherNet/IP 10.8 Protecting settings from unauthorized access The following options exist for protecting the configuration of the measuring device from unintentional modification after commissioning: • Write protection via access code for the local display and Web browser (→ 88) •...
Proline Promag W 400 EtherNet/IP Commissioning The user role with which the user is currently logged on via the Web browser is indicated by the Access status tooling parameter. Navigation path: Operation → Access status tooling 10.8.2 Write protection via write protection switch Unlike write protection via user-specific access code, this allows write access to the entire operating menu - other than the "Contrast display"...
Operation Proline Promag W 400 EtherNet/IP Operation 11.1 Read out and modify current Ethernet settings If the Ethernet settings such as the IP address of the measuring device are unknown, they can be read out and modified as explained in the following example for an IP address.
Proline Promag W 400 EtherNet/IP Operation "Operation" menu → Locking status Function scope of "Locking status" parameter Options Description None The access status displayed in "Access status display" parameter applies (→ 64). Only appears on local display. Hardware locked The DIP switch for hardware locking is activated on the main electronics module.
Operation Proline Promag W 400 EtherNet/IP Structure of the submenu Parameter overview with brief description Parameters Description User interface Volume flow Displays the volume flow currently measured. Signed floating-point number Mass flow Displays the mass flow currently calculated. Signed floating-point number Conductivity Displays the corrected volume flow currently calculated.
Proline Promag W 400 EtherNet/IP Operation 11.7 Performing a totalizer reset Navigation "Operation" menu → Operation Structure of the submenu Operation → Control Totalizer Preset value Reset all totalizers Parameter overview with brief description Parameters Description Selection / User entry Factory setting Control Totalizer Control totalizer value.
Page 94
Operation Proline Promag W 400 EtherNet/IP Function scope • A total of 1000 measured values can be stored • 4 logging channels • Adjustable logging interval for data logging • Display of the measured value trend for each logging channel in the form of a chart A0016222 ...
Page 95
Proline Promag W 400 EtherNet/IP Operation Parameters Description Selection / User entry Factory setting Logging interval Define the logging interval for data logging. 1.0 to 3 600.0 s 10.0 s This value defines the time interval between the individual data points in the memory.
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.1 General troubleshooting For local display Problem Possible causes Remedy Local display dark and no output Supply voltage does not match that Apply the correct supply voltage signals specified on the nameplate.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting For access Problem Possible causes Remedy No write access to parameters Hardware write protection enabled Set the write protection switch on the main electronics module to the OFF position (→ 89).
Page 98
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Color Meaning EtherNet/IP address of the device has been assigned twice Flashing red Device' s EtherNet/IP connection is in timeout mode Link/Activity Orange Link available but no activity Flashing orange Activity present...
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Page 100
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. A0013961 • The background lighting changes to red.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP 12.4 Diagnostic information in the Web browser 12.4.1 Diagnostic options Any faults detected by the measuring device are displayed in the Web browser on the home page once the user has logged on.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.5 Diagnostic information in FieldCare 12.5.1 Diagnostic options Any faults detected by the measuring device are displayed on the home page of the operating tool once the connection has been established. XXXXXXXX...
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP 12.5.2 Calling up remedy information Remedy information is provided for every diagnostic event to ensure that problems can be rectified quickly: • On the home page Remedy information is displayed in a separate field below the diagnostics information.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting Diagnostic information The fault can be identified using the diagnostic information. The short text helps you by providing information about the fault. In addition, the corresponding symbol for the diagnostic behavior is displayed in front of the diagnostic information on the local display.
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP 12.8 Adapting the diagnostic information 12.8.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for certain diagnostics information in the Diagnostic behavior submenu.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.9 Overview of diagnostic information The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. Status Diagnostic Diagnostic signal...
Page 108
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Status Diagnostic Diagnostic signal behaviour Short text Repairing action number from the from the factory factory Data storage 1. Restart device Alarm 2. Contact service Memory content 1. Transfer data or reset device Alarm 2.
Page 109
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting Status Diagnostic Diagnostic signal behaviour Short text Repairing action number from the from the factory factory Simulation pulse output Deactivate simulation pulse output Warning Switch output Deactivate simulation switch output Warning simulation...
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Status Diagnostic Diagnostic signal behaviour Short text Repairing action number from the from the factory factory Wet steam detection 1. Check pressure, temperature Warning uncertain 2. Check flow velocity 3. Check for flow fluctuation Input signal 1.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting 12.11 Diagnostic list In the Diagnostic list submenu, up to 5 currently pending diagnostic events can be displayed along with the related diagnostic information. If more than 5 diagnostic events are pending, the events with the highest priority are shown on the display.
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP For filtering the displayed event messages (→ 112) 12.12.2 Filtering the event logbook Using the Filter options parameter, you can define which category of event messages is displayed in the Events list submenu.
Proline Promag W 400 EtherNet/IP Diagnostics and troubleshooting Info number Info name I1446 Device verification active I1447 Record application reference data I1448 Application reference data recorded I1449 Recording application ref. data failed I1450 Monitoring off I1451 Monitoring on I1457 Failed:Measured error verification...
Diagnostics and troubleshooting Proline Promag W 400 EtherNet/IP Extended order code 2 Extended order code 3 ENP version IP address Subnet mask Default gateway Parameter overview with brief description Parameters Description User interface / User entry Factory setting Device tag Enter tag for measuring point.
Page 115
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser Internet site: www.endress.com → Download • Specify the following details: –...
Replacement seals (accessory) (→ 146) 13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. For a list of some of the measuring and test equipment, refer to the "Accessories"...
• Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by correspondingly trained customers. • Certified devices can be converted into other certified devices by Endress+Hauser Service or at the factory only. Notes for repair and conversion For repair and modification of a measuring device, observe the following notes: •...
Repair Proline Promag W 400 EtherNet/IP 2. WARNING! Danger to persons from process conditions. Beware of hazardous process conditions such as pressure in the measuring device, high temperatures or aggressive fluids. Carry out the mounting and connection steps from the chapters "Mounting the measuring device"...
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Proline Promag W 400 EtherNet/IP Technical data Technical data 16.1 Application The measuring device described in these Instructions is intended only for flow measurement of liquids with a minimum conductivity of 5 μS/cm. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Page 122
Technical data Proline Promag W 400 EtherNet/IP Nominal Recommended Factory settings diameter flow Full scale value current min./max. full scale value Pulse value Low flow cut off output (v ~ 0.3/10 m/s) (~ 2 pulse/s) (v ~ 0.04 m/s) (v ~ 2.5 m/s)
Page 123
Proline Promag W 400 EtherNet/IP Technical data Nominal Recommended Factory settings diameter flow Full scale value current min./max. full scale value Pulse value Low flow cut off output (v ~ 0.3/10 m/s) (~ 2 pulse/s) (v ~ 0.04 m/s) (v ~ 2.5 m/s)
Technical data Proline Promag W 400 EtherNet/IP In custody transfer: • 160 : 1 for DN 25 to 500 (1 to 20") • 100 : 1 for DN 600 to 800 (24 to 32") Further details are laid down by the applicable approval.
Page 125
Proline Promag W 400 EtherNet/IP Technical data Galvanic isolation The following connections are galvanically isolated from each other: • Outputs • Power supply Protocol-specific data EtherNet/IP Protocol • The CIP Networks Library Volume 1: Common Industrial Protocol • The CIP Networks Library Volume 2: EtherNet/IP Adaptation of CIP Communication type •...
Page 126
Technical data Proline Promag W 400 EtherNet/IP T → O configuration: 0x65 Input Assembly • Current device diagnostics • Volume flow • Mass flow • Temperature • Totalizer 1 • Totalizer 2 • Totalizer 3 Configurable Input 5 ms to 10 s (factory setting: 20 ms)
Proline Promag W 400 EtherNet/IP Technical data Configuration Configuration Assembly Only the most common configurations are listed below. • Software write protection • Mass flow unit • Mass unit • Volume flow unit • Volume unit • Density unit • Reference density unit •...
Technical data Proline Promag W 400 EtherNet/IP Terminals Transmitter • Supply voltage cable: plug-in spring terminals for wire cross-sections 0.5 to 2.5 mm (20 to 14 AWG) • Signal cable: plug-in spring terminals for wire cross-sections 0.5 to 2.5 mm (20 to 14 AWG) •...
Page 129
Proline Promag W 400 EtherNet/IP Technical data 0.5 % 0.2 % 10 [m/s] 32 [ft/s] A0005531 33 Maximum measured error in % o.r. 0.5 % 0.2 % 10 [m/s] 32 [ft/s] A0017051 34 Flat Spec in % o.r.
Technical data Proline Promag W 400 EtherNet/IP 16.7 Installation "Mounting requirements" (→ 19) 16.8 Environment Ambient temperature (→ 22) range Storage temperature The storage temperature corresponds to the operating temperature range of the measuring transmitter and the appropriate measuring sensors.
Proline Promag W 400 EtherNet/IP Technical data 16.9 Process Medium temperature range • 0 to +80 °C (+32 to +176 °F) for hard rubber, DN 50 to 2000 (2 to 78") • –20 to +50 °C (–4 to +122 °F) for polyurethane, DN 25 to 1200 (1 to 48") Conductivity ≥...
Technical data Proline Promag W 400 EtherNet/IP 16.10 Mechanical construction Design, dimensions For the dimensions and installation lengths of the device, see the "Technical Information" document, "Mechanical construction" section Weight Compact version Weight data: • Including the transmitter – Polycarbonate plastic: 1.3 kg (2.9 lbs) –...
Page 133
Proline Promag W 400 EtherNet/IP Technical data Nominal diameter EN (DIN), AS ASME, AWWA [mm] [in] Pressure rating [kg] Pressure rating [kg] Pressure rating [kg] – PN 6 – Class D 3700 1 800 PN 6 2200 Class D 4100 –...
Page 134
Technical data Proline Promag W 400 EtherNet/IP Nominal diameter EN (DIN), AS ASME [mm] [in] Pressure rating [kg] Pressure rating [kg] Pressure rating [kg] PN 16 Class 150 – PN 16 Class 150 – PN 16 Class 150 PN 10...
Page 135
Proline Promag W 400 EtherNet/IP Technical data Order code for "Design", option A "Insertion length short" with DN 450 to 2000 (18 to 78") Nominal diameter ASME, AWWA [mm] [in] Pressure rating [lbs] Class 150 Class 150 Class 150 Class D...
Page 136
Technical data Proline Promag W 400 EtherNet/IP Sensor remote version Weight data: • Including sensor connection housing • Excluding the connecting cable • Excluding packaging material Weight in SI units Nominal diameter EN (DIN), AS ASME, AWWA [mm] [in] Pressure rating...
Page 137
Proline Promag W 400 EtherNet/IP Technical data Order code for "Design", option A "Insertion length short" with DN 450 to 2000 (18 to 78") Nominal EN (DIN) ASME, AWWA diameter [mm] [in] Pressure [kg] Pressure [kg] Pressure [kg] Pressure [kg] Pressure...
Page 138
Technical data Proline Promag W 400 EtherNet/IP Weight in US units Nominal diameter ASME, AWWA [mm] [in] Pressure rating [lbs] Class 150 1 ½ Class 150 Class 150 Class 150 Class 150 Class 150 Class 150 Class 150 Class 150...
Page 139
Proline Promag W 400 EtherNet/IP Technical data Nominal diameter ASME, AWWA [mm] [in] Pressure rating [lbs] – Class D 1 273 – Class D 3 515 1 650 Class D 4 699 1 800 Class D 5 662 2 000...
Page 140
Technical data Proline Promag W 400 EtherNet/IP Nominal diameter Pressure rating Measuring tube internal diameter EN (DIN) ASME AS 2129 Hard rubber Polyurethane AWWA AS 4087 [mm] [in] [mm] [in] [mm] [in] PN 6 Class 150 Table E, PN 16 –...
Page 141
Proline Promag W 400 EtherNet/IP Technical data Cable entries/cable glands A0020640 35 Possible cable entries/cable glands Cable entry in transmitter housing, wall-mount housing or connection housing with internal thread M20 x Cable gland M20 x 1.5 Adapter for cable entry with internal thread G ½" or NPT ½"...
Page 142
Technical data Proline Promag W 400 EtherNet/IP Sensor cable entries Order code for "Housing", option N "Remote, polycarbonate" or option P "Remote, coated aluminum" The various cable entries are suitable for hazardous and non-hazardous areas. Electrical connection Material Cable gland M20 × 1.5...
Page 143
Proline Promag W 400 EtherNet/IP Technical data AS 4087 • DN 50 to 1200 (2 to 48"): A105, 1.0044/S275JR • DN 350 to 1200 (14 to 48") : 1.0044/S275JR, 1.0425/P265GH (316L), A105 JIS B2220 DN 25 to 300 (1 to 12") : HII, 1.0038/S235JRG2, 1.0425 (316L)
The measuring system is in conformity with the statutory requirements of the applicable EC Directives. These are listed in the corresponding EC Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Endress+Hauser...
Page 145
Proline Promag W 400 EtherNet/IP Technical data C-Tick symbol The measuring system meets the EMC requirements of the "Australian Communications and Media Authority (ACMA)". Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Control Drawing"...
The application packages can be ordered from Endress+Hauser either directly with the device or subsequently. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Proline Promag W 400 EtherNet/IP Technical data 16.15 Documentation The following document types are available: • On the CD-ROM supplied with the device • In the Download Area of the Endress+Hauser Internet site: www.endress.com → Download Standard documentation Communication Document type...
Appendix Proline Promag W 400 EtherNet/IP Appendix 17.1 Overview of the operating menu The following table provides an overview of the entire operating menu structure with menus and parameters. The direct access code to the parameter is given in brackets. The page reference indicates where a description of the parameter can be found in the manual.
Page 149
Proline Promag W 400 EtherNet/IP Appendix Density unit → (→ 78) Communication MAC address Default network settings DHCP client IP address Subnet mask Default gateway → (→ 76) Display Format display Value 1 display 0% bargraph value 1...
Page 150
Appendix Proline Promag W 400 EtherNet/IP Sensor adjustment → (→ 82) Installation direction Totalizer1 to 3 → (→ 83) Assign process variable Unit totalizer Totalizer operation mode Failure mode → (→ 84) Display Format display Value 1 display...
Page 152
Appendix Proline Promag W 400 EtherNet/IP Default gateway Measured values → (→ 91) Process variables → (→ 91) Volume flow Mass flow Conductivity Totalizer → (→ 92) Totalizer value1 to 3 Totalizer overflow1 to 3 Data logging →...
Page 153
Proline Promag W 400 EtherNet/IP Appendix Status Overall result → Verification result Date/time Verification ID Operating time Overall result Sensor Sensor electronics module I/O module Monitoring result → Noise Coil current shot time Reference electrode potential against PE Expert →...
Page 154
Appendix Proline Promag W 400 EtherNet/IP Decimal places 2 (0117) Value 3 display (0110) 0% bargraph value 3 (0124) 100% bargraph value 3 (0126) Decimal places 3 (0118) Value 4 display (0109) Decimal places 4 (0119) Display interval (0096) Display damping (0094)
Page 156
Appendix Proline Promag W 400 EtherNet/IP User volume offset (0569) User volume factor (0568) User mass text (0560) User mass offset (0562) User mass factor (0561) Process param. → (→ 74) Filter options (6710) Flow damping (6661) Flow override (1839)
Page 157
Proline Promag W 400 EtherNet/IP Appendix Electrode cleaning circuit (6528) ECC duration (6555) ECC recovery time (6556) ECC cleaning cycle (6557) ECC polarity (6631) External compensation → Density source (6615) External density (6630) Fixed density (6623) Sensor adjustment → (→ 82)
Page 158
Appendix Proline Promag W 400 EtherNet/IP Communication → Configuration → (→ 78) Webserver language (7221) MAC address (7214) Default network settings (7401) DHCP client (7212) IP address (7209) Subnet mask (7211) Default gateway (7210) Web server functionality (7222) Input assembly →...
Page 159
Proline Promag W 400 EtherNet/IP Appendix Operating time (0652) Diagnostic list → Diagnostics 1 to 5 (692 to 696) Event logbook → (→ 111) Filter options (0705) (→ 112) Device information → (→ 113) Device tag (0011)
Page 160
Appendix Proline Promag W 400 EtherNet/IP Customer (2754) Location (2755) Performing verification → Year (2846) Month (2845) Day (2842) Hour (2843) AM/PM (2813) Minute (2844) Verification mode (12105) Information external device (12101) External reference voltage 1 to 2 (12106, 12107)
Page 161
Proline Promag W 400 EtherNet/IP Appendix → (→ 87) Simulation Assign simulation process variable (1810) Value process variable (1811) Simulation device alarm (0654) Endress+Hauser...