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GPS position data on the route (a few 300 feet
R
(100 m) before the incident)
Direction of travel
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Vehicle identification number
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Vehicle drive type
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Number of people detected in the vehicle
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Whether Mercedes me connect is available or
R
not
Whether the emergency call was initiated
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manually or automatically
Time of the accident
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Language setting on the multimedia system
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Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
The current vehicle position can be deter-
R
mined.
A voice connection to the vehicle occupants
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can be established.
MBUX multimedia system 279
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