Tektronix Phaser 560 User Manual page 187

Color laser printer
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Troubleshooting and print quality quick reference (cont'd.)
Symptom
The page prints in black in
the image area only (the
borders are clear).
The page is completely blank. The problem could be with one of the
Front panel reports:
Printer Error ##
Thin horizontal stripes or a
"weave" pattern appears in a
complex image.
Possible Causes
Either the image processor board or
engine control board is not functioning
properly.
following:
Engine control board.
Developer voltage.
Laser scanning unit mirror.
An error occurred that is not
user-correctable.
The printer has insufficient memory for
an image of this complexity.
Troubleshooting
Solution
Turn the printer off and back on again.
If the problem persists, call Service.
See page 7-1.
Turn the printer off and back on again. If
the problem persists, call Service. See
page 7-1.
Press the Info button on the front panel for
more information on the problem. Press
the button labeled More for suggestions on
correcting the problem.
Turn the printer off and back on again. If
the error persists, call Service. See
page 7-1.
Increase the amount of memory. Refer to
"Memory upgrade" on page 9-7.
or
Print the image at a lower resolution.
User Manual
7
7-15

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