Troubleshooting - Brady M210 User Manual

6 Troubleshooting

Use the following table to troubleshoot and diagnose possible performance problems with your
M210/M210-LAB Label Printer. If the corrective action suggested does not work, contact Brady's
Technical Support Group (see
Problem
Hardware
Keyboard works intermittently or
not at all.
Cutter does not cut
M210/M210-LAB User Manual
page 67).
Cause
One or more keys is stuck in
depressed state.
Label slivers in cutter assembly
Corrective Action
Identify any keys stuck in down
position. Repress key to un-stick.
Use a small tool such as tweezers or
needle-nose pliers to carefully remove
the media slivers from the cutter
assembly. Use caution not to damage
any of the components in the cutter
assembly while removing media
slivers. If you have concerns, please
contact technical support for further
assistance.
WARNING
Never attempt to remove slivers with
your fingers. The cutter assembly
includes very sharp components that
can cause injury.
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