Xerox Documentation And Software Services (U. S; Operator Training; Xerox Customer Education - Xerox DocuPrint 100 Installation Planning Manual

Xerox Documentation and Software Services (U. S.)

Operator training

Xerox Customer Education

Installation Planning Guide
Xerox Documentation and Software Services (XDSS) offers a
variety of services that can be customized to meet your
documentation needs.
XDSS distributes the documents you need to facilitate the
installation and use of the Xerox DocuPrint 2000 Series 100/115/
135/155/180 EPS, other Xerox printers, and associated software.
To order documents, contact your local Xerox representative or
call XDSS at 1-800-327-9753, between the hours of 6:00 a.m. and
5:00 p.m., Pacific time.
XDSS representatives will explain the services available, answer
your questions, and take orders for documentation.
XDSS also has a web site from which you can order customer
documentation. The web site address is:
http://www.xdss.com
Operator training is conducted at your location by your Xerox
system analyst or other identified representative, shortly after the
printing system is installed. Training takes two to four hours,
depending on the system configuration. It includes hands-on
practice running basic jobs, performing routine maintenance, and
solving problems. Determine the number of operators you want to
attend the initial training and schedule training dates and times
through your Xerox sales representative.
Additional training classes, such as Advanced Customer Training
(ACT) for operators, teach advanced service and maintenance
skills. Your sales representative can give you information on
availability of ACT training.
A variety of classes and workshops are available through Xerox
Customer Education (refer to the following section).
Xerox offers classes and tutorial documents on various topics
relating to printing systems and document production. For
information about Xerox training courses, contact your local Xerox
representative. In the U. S., call Xerox Customer Education at 1-
800-445-5554. Customer Education has a web site where you can
obtain additional information. The web site address is:
http://www.xerox.com/go/xrx/customer_education_services/
cust_edu.jsp
Xerox support services
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