Executive Phone Features; Assistant Phone Features - Mitel 6865i User Manual

ADDITIONAL FEATURES
In the "Line" field, select the line for which you want to use the key functionality.
5.
ClickSave Settings to save your settings.
6.

EXECUTIVE PHONE FEATURES

Users with phones assigned with the Executive role are able to:
Activate and deactivate the Executive Call Filtering service from the phone
•
Intercept or ignore filtered calls before they are transferred to the Assistant
•
To Activate Executive Call Filtering on an Executive's Phone
Use the following procedure to activate Executive Call Filtering on an Executive's Phone:
IP Phone UI
Press the configured "Filter" key.Executive Call Filtering is now activated and the key's corresponding
1.
LED will be lit.
To Deactivate Executive Call Filtering on an Executive's Phone
Use the following procedure to deactivate Executive Call Filtering on an Executive's Phone:
IP Phone UI
Press the configured "Filter" key.Executive Call Filtering is now deactivated and the key's corre-
1.
sponding LED will be turned off.
To Intercept a Filtered Call Before it is Transferred to an Assistant
Use the following procedure to intercept a filtered call before it is transferred to an Assistant:
IP Phone UI
Lift the handset or press theSpeaker/Headset key if the phone has no active callsorPress the corre-
1.
sponding Linekey if on an active call.
To Ignore a Filtered Call
Use the following procedure to ignore a filtered call:
IP Phone UI
Press theGoodbye key if the phone has no active callsorPress the Goodbyekey if on an active call
1.
and the Goodbye Key Cancels Incoming Call feature is enabledorPress and hold the Ignorekey until
the call is successfully ignored if on an active call and the Goodbye Key Cancels Incoming Call feature
is disabled.

ASSISTANT PHONE FEATURES

Users with phones assigned with the Assistant role are able to:
Activate and deactivate the Executive Call Filtering service from the phone
•
Answer or ignore a filtered call
•
Push a filtered call back to the Executive
•
Perform a blind transfer of a filtered call to the Executive
•
Perform a semi-attended transfer of a filtered call to the Executive
•
Perform a consultative transfer of a filtered call to the Executive
•
Activate and deactivate call forwarding of the Executive's filtered calls
•
BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES
168