Mitel 6865i Quick Reference Manual

QUICK REFERENCE GUIDE
QUICK REFERENCE GUIDE
MITEL 6865i SIP IP PHONE
®
FOR CLEARSPAN
Programmable
Keys
Handset
LCD Screen
Hangup
Hold
Options
Volume
Mute
You may not have access to some of the features
Note:
described, and your softkey panel may vary from what
is shown here.

PLACING A CALL

1. If desired, take the phone off-hook by lifting the
handset. You can also press any Line key, or simply
start dialing to use speakerphone.
2. Enter the number you wish to call at the dial tone.
3. After you dial the number, the call is placed and you
hear the ringback tone.
If you can't make calls to certain area codes, check with
your administrator for any restrictions or dialing prefixes.

PLACING CALLS ON HOLD

1. Press the key on the phone while on an active
call. The timer runs and the Line and MWI lights flash.
2. Press the key again or the Line key where the
call is on hold.
or
Press ◄ ► to scroll through the call information for
multiple calls on hold.
®
Message
Waiting
Indicator (MWI)
Transfer
Navigation/Select
Conference
Callers List
Redial
Line/Call
Appearance Keys
Speaker
Release 4.0.0, 2902-002
© Copyright 2015, Mitel Networks Corporation. All Rights Reserved.
Clearspan and the Mitel word and logo are trademarks of Mitel Networks Corporation.
Any reference to third party trademarks are for reference only and Mitel makes no representation of the ownership of these marks.

INDICATOR LIGHTS

LINE/CALL APPEARANCE LIGHTS
Idle Off There is no call activity on this line/call
appearance.
Connected Solid A call is connected to the phone on this
line/call appearance.
Ringing Fast A call is ringing in on this line/call
Flash appearance.
On Hold Slow A call is on hold on this line/call
Flash appearance.
MWI LIGHT
Slow Flash You have a new
message (s).
Rapid Flash You have an
incoming call.
Even Flash One or more calls
are on hold.
CONNECTED CALL DISPLAY
ICON DESCRIPTION
These icons display when there is more call
and
information either to the left, right, or both sides of the
current information you are viewing.
These icons display when there is more information
or
on the next screen or on the previous screen.
The call is on hold.
The call is connected.

FORWARDING CALLS

You can use the Call Forward feature to automatically
forward incoming calls to another number.
1. Press the programmed
Call Forward softkey. The
Call Forward Mode screen
shows whether forwarding
is On ( ) or Off ( ) for each
mode.
2. Use to scroll down, then
All, Busy, or No Answer call forwarding.
3. Use to scroll through the settings and
keypad to change settings for that mode.
4. Press Done.
After you configure the Number used for forwarding in each
mode, you can use the All On softkey to turn on forwarding
for all modes.
Use the All Off softkey to turn off forwarding for all modes.
SPEAKER LIGHT
On Solid Speaker Mode
Slow Flash Headset Mode
to access settings for
or the