Dnd And Call Forward; Dnd Configuration - Mitel 6865i User Manual

MANAGING CALLS
Use the following procedure to download the Callers List to your PC using the Mitel Web UI.
Click on Operation > Directory.
1.
In the Callers List field, click on Save As.
2.
A download window displays.
Click OK.
3.
Enter the location on your computer where you want to download the Callers List and click Save.
4.
The callerslist.csv file downloads to your computer.
Use a spreadsheet application to open and view the Callers List.
5.

DND AND CALL FORWARD

The 6865i has a feature that allows you to configure Do Not Disturb (DND) and Call Forward (CFWD) for
multiple accounts on the phone. You can set specific modes for the way you want the phone to handle
DND and CFWD. The three modes you can set on the phone for these features are:
Account
•
Phone
•
Custom
•
The following paragraphs describe account-based DND and CFWD:

DND Configuration

•
Call Forward Configuration
•
DND CONFIGURATION
Do Not Disturb (DND) is a feature on the phone that prevents the phone from ringing and receiving
incoming calls. When DND is enabled with CFWD, any incoming calls can be call forwarded to voicemail
or another number. See
numbers.
On the 6865i, you can set DND on the phone-side for a specific account or for all accounts on the phone.
You can set three modes for DND using the Mitel Web UI at the path, Basic Settings > Preferences >
General > DND Key Mode: Account, Phone (default), and Custom. DND performs according to the mode
you set.
"Call Forward Configuration"
for more information about call forwarding to other
DND AND CALL FORWARD
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