Ricoh MP C407 Series User Manual page 152

10. Troubleshooting
Problem
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
Misfeeds occur frequently.
Cannot print in duplex
mode.
Cannot print in duplex
mode.
150
Cause
The envelopes are curled.
Paper of undetectable size
has been loaded.
You have selected a paper
tray that is not set for duplex
printing.
You have selected a paper
type that cannot be used for
duplex printing.
Solution
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see "Envelopes",
Paper Specifications and Adding
Paper.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting.
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper.
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see "Tray Paper Settings", Connecting
the Machine/ System Settings.
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see "Tray Paper
Settings", Connecting the Machine/
System Settings.