Table of Contents
Advertisement
9. Troubleshooting Guide
Issue/ Error
Dark shirt prints look
dull
Color print appear to be
shift from white
Underbase print.
Light shirt looks too dull
Cartridge reads 0% but
it was just at a high
percentage (for example
65%) from a previous
operation (before
printing or before
cleaning).
Blot of ink on the shirt
Causes
White nozzles are 100% or
near 100%. In adequate
amount of pretreat on the shirt.
This can cause the white ink to
sink into the shirt.
White nozzles are 100% or
near 100%, but it looks dull.
White ink has settled.
Missing many nozzles on one
or both white heads.
Table height is too low.
Head alignment is off.
The print positions of white and
color are misaligned.
Depending on the material of
the shirt and the amount of ink
ejected.
Nozzle is 100%. Wrong output
profile is selected.
Temporary loss of Comm
caused the cartridge reading
error.
The frame is blotting with ink.
The print head rubs against the
media during printing.
Increase the amount of pretreat being
sprayed onto the shirt.
If the white cartridges are not agitated per
instructions, agitate the white ink
cartridges for 2 minutes. Then perform 3 to
4 strong head cleans. This will replace
most of the settled ink.
Perform head cleans to recover the nozzle
to 100% or near 100%.
Set the garment correctly on the platen,
and then adjust the height again.
Perform the head alignment procedure
(see page 178, "Adjusting the Head").
Adjust the print position for white and color
(see page 184, "Adjusting the print
position").
Input the amount of "Choke" with
ColorGATE Productionserver.
(see ColorGATE Productionserver Online
Help).
If printing in 600 X 600 Dpi and using a
profile meant for 1200 X 1200 DPI, the
shirt will look dull. Change the profile.
Pull out the cartridge that reads 0%. The
status should change to NC and the
cartridges not loaded message will appear
in the status bar. Put the cartridge back in
and the percentage reading should go
back to normal. If the percentage still
reads 0% after inserting the cartridge
again, turn the printer off and then turn it
back on. The cartridge should read
correctly.
Clean the frame.
Set the garment correctly on the platen,
and then adjust the height again.
201
RICOH Ri 1000X User Manual
Solutions
Advertisement
Table of Contents
