Ricoh Ri 1000 Operator Training
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Ricoh Ri 1000 Operator Training

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Summary of Contents for Ricoh Ri 1000

  • Page 1 RICOH Ri 1000 Operator Training...
  • Page 2 Direct to Garment Basics • Substrate • Environment • Heat Press • Pretreatment • Printer Overview • ColorGATE RIP Software • Printing • Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 3: Technical Support

    Technical Support Hours: Mon-Fri 8am - 4pm PST Telephone: 1-877-646-0999 E-mail: tech1@ricohdtg.com Downloads: • Latest Software (Drivers, RIP) • Graphics Support Documents: • Training Videos • FAQ’s (Frequently Asked Questions) • Need to Knows Warranty 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 4 Need to Knows Always leave your printer on to allow the machine’s automated maintenance sequences to run. This is necessary to keep the printer in optimal condition and avoid potential damage that can be prevented easily. If it is necessary to power down the machine for over 12 hours, be sure to fill your printer with cleaning fluid (Section User Manual).
  • Page 5 Need to Knows Perform a nozzle check daily, so you can spot and quickly address potential issues with the printer. Make sure your ink is at 5% or above when you are done printing for the day or plan on leaving your printer idle for a few hours. While you can continue to print using cartridges with less than 5% remaining, the machine’s vital automated maintenance sequences require at least 5% or above in order to complete.
  • Page 6 Refer to Section 8.2 of your User Manual or watch the Ri 1000 Weekly Maintenance Video. Make sure the obstacle sensor is on. If the sensor is off, head strikes may occur and cause damage to the carriage. To check if your obstacle sensor is enabled, navigate to the OPTIONS panel.
  • Page 7 Exercise with care when adjusting table height or changing platens. While ruggedly constructed, the RICOH Ri 1000 is a precision tool and care should be taken when adjusting the machine. Do NOT over-tighten the table-height-adjustment knob past “0” and carefully install platen without banging it against the print table.
  • Page 8 RICOH Authorized Inks RICOH is proud of its commitment to the environment. We use only safe, water-based inks and treatments. SDS’s are available on RICOH’s website. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 9 White Ink All white ink has titanium dioxide.  Over time, if white ink is left sitting, the titanium dioxide will separate from the water, causing the ink to settle or separate apart. It's vitally important to remove your  white ink cartridges daily and shake them around.
  • Page 10 What happens when you don’t change an empty cartridge? Air can enter the Nozzles clog and stop tubes. Air in the firing. This causes tubes will start to undesirable banding dry the ink and in your print. risk clogging the head.
  • Page 11 What types of fabrics can I print on? Substrate: 100% cotton will yield the best results.  Other similar natural fibers like hemp and bamboo can be used. Light-Colored Polyester, Rayon and  Spandex: Print on up to 50% synthetic, light- colored fibers.
  • Page 12  the fabric first to see what kind of color results you get. In some cases, different fabrics will require different ink settings. RICOH recommends using high  quality ringspun cotton, or high- quality comb cotton. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 13 Environment 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 14: Very Important

    VERY IMPORTANT! Below 32˚F (0˚C) or over 104˚F (40˚C) The  printer will not operate and request a power off. If the temperature is  32˚F (0˚C) - 50˚F (10˚C) or 30˚C (86˚F) to 40˚C (104˚F), the printer will give a warning Temperature (inks) ...
  • Page 15 Why do you need Humidity? DTG machines don’t like dry conditions. The ink in the head is more prone to clogs if the air is dry. If you are in a dry area with low humidity OR, if you plan to put the machine in a room with very dry heat in the winter, consider using a humidifier.
  • Page 16 Environment • Keep airflow away from the printer – no fans should be circulating into the machine. Keep the printer away from A/C. • Clean air – make sure there is no dust flying around and into the printer. Do not pretreat next to or around the printer. Always pretreat in a different room or area.
  • Page 17 Heat Press 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 18 Heat Press Equipment All garment inks are required to reach a certain temperature and time to be properly cured. If this temperature or time is not properly adjusted on your heat press, you risk the possibility of the shirt washing out during the wash cycle.
  • Page 19 Heat Press Protective Sheets – Always use a heat press sheet to  protect both the shirt and the heat platen. Below are some acceptable heat press sheets RICOH Soft Touch paper / Parchment paper – – Stahls’ Kraft Sheets –...
  • Page 20 Pretreating Garments 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 21 Pretreatment What Pretreatment does  Pretreatment is a primer/bonding agent that is only necessary when using white ink. (SDS Ingredients list available) Required tools  A sprayer that can spray a fine mist, A Wagner HVLP (High Volume Low Pressure) sprayer is recommended, you can also use another type of HVLP Sprayer.

  • Page 22: Pretreatment Application Procedure

    Pretreatment Application Procedure Apply Pretreatment in slow EVEN passes.  Look for an EVEN wet sheen across the area that requires pretreatment.  If the pretreatment begins to run, puddle, or drip you are applying more than needed.  Even out the pretreatment and flatten the garment fibers using a card squeegee to assure EVEN coverage.
  • Page 23 Pretreatment Tips Keep the trigger Spray in one direction, pressed the entire side to side or top to time. bottom. When pretreating both front and back, they Always pre-press must be done garments before separately. Let one printing to flatten fibers side dry completely and create a smooth before pretreating the...
  • Page 24 What not to do when Pretreating When drying the pretreated garment with a heat press, be sure to hover the heating element above. If you clamp the press down, you may cause the pretreatment to glaze as shown below. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 25 Pretreatment 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 26 Pretreatment Effects of poor pretreatment: In this case the pretreatment was applied unevenly with the lighter areas allowing the white ink to soak into the fabric causing a mottled appearance. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 27 Pretreatment Demo Pretreatment Demo 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 28 Getting to Know Your RICOH Ri 1000 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 29 Get to Know Your Printer (Inside) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 30: Printer Status Icons

    Printer Status Icons Green: Ready  White Clock: Machine is busy  Red Exclamation Point: Error State/Printer  Cannot Print Yellow Exclamation Point: Warning Ready State  (Printer may still work but check error messages) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 31 Operation Panel – Print Tab Displays the printer status. Status Bar- TAP/Drag down to open status screen menu (shown below) Displays printer temperature, amount of ink in cartridges and waste bottle capacity level. Stored Job folder- Check the recent images used for printing.
  • Page 32 Operation Panel – Print Tab Choose print job from USB device. SET/EJECT- will move the table into the print ready position (table to the rear of the printer) or EJECT the table to allow the media to be place onto the table. STOP- will stop any current movement of the table and allows...
  • Page 33 Operation Panel- Status Bar Displays the printer status in detail, providing print readiness. Displays current ink levels in each installed cartridge Displays the status of waste ink bottle. Reset counts of waste ink bottle. Press the icon to initialize the waste ink bottle once waste ink tank is manually...
  • Page 34 Operation Panel – Maintenance Menu Prints nozzle check pattern results Performs head cleaning automatically using systems components Allows carriage to be released, cover can be opened to manually clean the printheads (during maintenance or troubleshooting) and the Maintenance Unit 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 35 Operation Panel – Alignment Tab ONLY PERFORM THIS WITH A RICOH AUTHORIZED TECHNICIAN Prints an adjustment pattern for the print head alignment of bi- directional printing Prints an adjustment pattern for table to carriage alignment Prints an adjustment pattern to determine...
  • Page 36 Operation Panel – Service Part Status 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 37 Operation Panel – Settings Tab Perform controls of ink path. Network setting, factory reset, on/off media sensor. Display printer general information. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 38: Auto Maintenance

    Auto Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 39 Knowledge Check How is the printer powered on? What order are the cartridges in? Can I switch White 1 with White 2? Where can you check the temperature and humidity? 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 40: Setting Up Your Printer

    Setting Up Your Printer 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 41 Installing the Waste Tube 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 42: Connecting Power

    Connecting Power 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 43 Knowledge Check Where does the waste ink bottle connect to? Where is the power connected and how is it powered on? 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 44 Charging the Printer with Ink 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 45: Power On Printer

    Power On Printer Flip I/O Switch  Hold Power  Button for More than 3 Seconds 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 46: Installing Ink Cartridges

    Installing Ink Cartridges 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 47 Ink Fill Allow Approximately 20 Minutes for Fill Procedure 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 48 User-Initiated Ink and Cleaner Charging 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 49 Cleaner Charging Insert Cleaning Cartridges in designated channels (white or all colors depending on what is being flushed) Select the Settings Tab Select Ink Path Control Select Cleaner Charging 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 50 Cleaner Charging Choose the desired channels to fill with cleaning fluid Note: Select WHITE ONLY if you will not be printing dark shirts, but still wish to print light garments 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 51 Ink Charging Insert Ink Cartridges in designated channels (white ink or all colors) Select the Settings Tab Select Ink Path Control Select Ink Charging 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 52 Ink Charging Choose the desired channels to fill ink. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 53 Knowledge Check What order are the cartridges keyed in? How long do you hold the power button to power on? How long does it take to charge the printer with ink while removing the cleaning solution? 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 54: Network Settings

    Network Settings 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 55 Adding Printer via Ethernet If the printer is directly connected to a laptop/desktop use the provided ethernet cable. If printer is being connected through a router, please check your router instructions for adding a network device or contact your network administrator Dynamic Settings (DHCP): Will ...
  • Page 56 ColorGATE RIP Software 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 57 ColorGATE Requirements 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 58: System Requirements

    ColorGATE Software System Requirements Operating systems (64-Bit): Recommended for using one printer: Microsoft Windows 8.1 (Pro, Enterprise)  CPU: Intel i5-7500 or newer /  Microsoft Windows 10 (Pro, Enterprise)  AMD Ryzen 5 1600 or newer Microsoft Windows Server 2012 ...
  • Page 59 ColorGATE Software • ColorGATE Production Server (PSXX) RIP Software is included with your RICOH Ri 1000 • The included USB Protection Key is required to run PSXX on your PC Software installation instructions, user manual, and additional information Software Updates...
  • Page 60 ColorGATE Registration 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 61 ColorGATE Account User and Dongle registration is required to use the provided dongle past the initial 30-day usage period. Once registered and confirmed by ColorGATE, your dongle will be permanently activated. User Registration Link The website will guide you through the next steps to register your user account and to register your product [dongle #].
  • Page 62 ColorGATE Registration Registration Sequence After user registration - a user registration activation email will be sent immediately After clicking on the activation link, an email is sent immediately letting you know that your user account was successfully activated, and you can then use ColorGATE Service page to register your product Login Register...

  • Page 63: Download And Installation

    Download and Installation 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 64 ColorGATE Installation Process Download Go to ColorGate Support and select Version XX. Go to Production Server XX Download ProductionServer XX [XX.XX Build XXXX] Setup| PSXXSetupVXX.XX.XXXX.exe Download the MIM package for your RICOH printer 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 65: Installation

    ColorGATE Installation Process Installation Run the executable file and the installation wizard will walk you through the install At the end of the installation, you will be asked to restart your computer. After restart, the Production XX icon will appear on your desktop Insert the USB dongle into USB port on the computer.
  • Page 66 Startup 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 67: License Update

    ColorGATE Startup License Update The following dialog will open when an update is available for your  license when the software is started. It will appear if you have received your final activation key after product registration (the fourth email in the user and product registration process). If you do see it select “Start Update…”...
  • Page 68 – now set up the printer. In the Menu - Printer -> "New" button Select RICOH -> RICOH Ri 1000 and push "Next" button. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 69 ColorGATE Startup Adding New Printer Push "Import MIM…" button Select MIM file that you previously downloaded(*) and push "Next" button. *ex. filename: PS RICOH Ri 1000 Combi- MIM.cmp * 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 70 ColorGATE Startup Adding New Printer Check on "All" in Media and push "Next" button. Push "Next" button 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 71 ColorGATE Startup Adding New Printer Push "Finish" button. Push "Next" button 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 72 ColorGATE Startup Adding New Printer OPTIONS Put in the IP address of the printer. Selecting the Test button will check printer communication. Click on the arrow next to TCP / IP and to change the output to Path. Input the file path where you want to store the printable ".prn"...
  • Page 73 ColorGATE Startup Push “Next” button. Adding New Printer For reference: Achieve Job: default job  achieve location Printer Definition: designated  name of printer Hot Folder: cache location  where print job is stored Push “Next” button. Later, you can configure the ...
  • Page 74 ColorGATE Startup Adding New Printer Push "Finish” Button. If you want to make changes like change the printer IP address or switch to print to file, then in the top menu bar select Printer >>Properties >> then select the Printer Port tab and make the changes 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 75 Using ColorGATE 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 76 ColorGATE RIP screen). Click on the arrow next to the folder icon above that window and select RICOH Ri 1000 and then select a graphic from the file browser. ColorGATE accepts .png, .tiff and .jpeg files...

  • Page 77: Image Settings

    ColorGATE Usage Image Settings OPTIONS Select the job and click right mouse button and select the “Settings” Double click on the graphic file name in the lower left RIP queue window 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 78 ColorGATE Usage Image Settings - Color Tab Select the “Color” Tab Media, select from the following media types Black Garment: white under base and color layer will print White Garment: only the color layer will print. Ink will always be Ri1000_typeG1 MetaMode, select from the following Quality Levels Speed 600x600dpi 4Pass...
  • Page 79 ColorGATE Usage Image Settings – Color Tab – Advance Settings If Black Garment is selected as the Media, press the “Settings” button Press Settings (under the Advanced heading) Select the Print Mode tab 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 80 ColorGATE Usage Settings –Color-Advance Settings – Print Mode - White Under Special Colors White: OPTIONS Select Brightness Black substrate if printing on a Black T-shirt Brightness-Black Substrate: Black  ink will not print because the assumption is the shirt is black Select Brightness if printing on a colored T-shirt, minimum should be set to 30...
  • Page 81 ColorGATE Usage Settings–Color-Advance Settings–Print Mode–Highlight Under Special Colors White2 (Highlight):OPTIONS Select Off to not apply a white highlight Select Filling to apply a white highlight during the color pass, recommend intensity is 50, white an added choke of -2 ~ -1 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 82 ColorGATE Usage Image Settings – Advance Settings – Color Correction If you want the color in your  prints to pop a little more, select the Color Correction Tab and set the Contrast to 70. This will add vibrancy to your color layer print.

  • Page 83: Image Preview

    ColorGATE Usage Image Preview Item Description Image Document Preview Image Preview You can also select by going to “View” in the top menu bar– Preview – Document preview Media Preview Preview the position and size on the platen to be printed Standard operation –...
  • Page 84 ColorGATE Usage Settings-Job Tab-Image Scale, Size and Positioning Item Description Image Scale1:1 Original size – uncheck this to change the graphic size (note the graphic must fit on the platen) Proportiona Keeps aspect ratio and can resize the graphic once Scale 1:1 has been unchecked Height/Width Specify size...
  • Page 85 ColorGATE Usage Media Size and Document Transparency Printer tab->Media Size Media Size:  Medium (Default) Small Large RIP Tab-> Output Opacity If using media Black Garment and  the graphic file has a transparency layer, transparency checkbox will appear. Not Checked, transparent background will print as a solid white background Checked, transparent background...

  • Page 86: Printing An Image

    ColorGATE Usage Printing an Image Different to ways to print To print drag the job from the bottom left print que window to the top left window Right click on the job and select printer Left click to select the job and press Ctrl+P.
  • Page 87 Other RIP Software In addition to ColorGATE, RICOH DTG also offers AnaRIP software for free and Kothari Print Pro for purchase Kothari Print Pro Usage Instructions Link  Purchase Link  AnaRIP Download Link  Usage Instructions  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 88 Images 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 89 What type of files can I use? Printing different file formats: The printing method is to use our ColorGATE RIP software. ColorGATE RIP has a limited number of possible file types you can use. JPG, GIF, TIFF, PNG, BMP, EPS. We recommend that you prepare your images as TIFF or PNG file types.
  • Page 90 Graphic Design Software You will need a design software that can do two specific requirements: 1. Must be able to convert a graphic between CMYK and RGB. It is recommended that images are designed in the CMYK Color Mode for most accurate printed color results.
  • Page 91 Image Preparation Recommended image files - PNG, or  TIFF. Resolution – for best results, should  be set between at least 300dpi. Lower resolution images will result in choppy, pixelated images. Maximum canvas size should be no  bigger than 16X19.6 inches. (size of Large platen, standard is 12.6X18 inches) Acceptable files for Light T-shirts –...
  • Page 92 Printing 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 93 Table Height 0 – Best for Nozzle Checks  Increase value by turning left or in  the down direction to increase the gap between the printhead while lowering the table to allow for thicker substrates. The average is between 0-2 for ...
  • Page 94 Set Your Table to Ready Position 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 95 Obstacles Detected If an obstacle is detected, the warning box will display in orange… …lower your table until warning box is white 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 96 Preparing the Printer for Printing • NOZZLE CHECK ! – before any printing can be done, we must first print the nozzle check. The nozzle check will tell us the current state of the print head and whether or not we need to do any head cleans.
  • Page 97 Overhead Projector Transparency Sheet: How to Position On Print Table 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 98: Nozzle Check

    Nozzle Check 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 99 Placing Garment on Platen 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 100: Heat Press Settings

    Heat Press Settings • Before printing on dark garments, it is necessary to first flatten the fibers of the pretreated garment by putting it in the heat press and clamping down for about 5 seconds. • After the garment is printed, place it on the heat press and hover the heat element over the garment by approximately ½”...
  • Page 101 Printing with Foils 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 102 Printing with Foils When printing with foils the key is image selection.  Finding images with large areas transparency between the graphic or  fine lines tend to have the best results. Text is also great to apply a foil application to. ...
  • Page 103 Printing with Foils Steps: Edit your graphic so you have a transparent background. Print the graphic on a colored shirt. Foil sticks to white ink, so this application can only be used on dark  colored garment. If there is any banding in your graphic, the foil will not cover it. Make ...
  • Page 104 Printing with Foils Steps: Place the foil on the desired printed area, color side up. It is not required to foil the entire image. You can cut the foil to only be  placed the part of the image you want to have the metallic foil effect. The foil will transfer off the sheet and onto the image.
  • Page 105 Printing with Foils Tips It is best to color match when using foils High Pressure is required A pressure mat or t- shirts may be needed to achieve higher pressure Foil is to be placed color-side up 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 106 Printing with Foils Demo https://vimeo.com/470842582 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 107 Knowledge Check What does the ORANGE square mean when checking the table height? How is the height adjustment made? What is the correct dial setting for T- shirts? 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 108 Auto Head Clean 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 109 Auto Head Clean Clean level Colors Condition NORMAL A few missing nozzles in all channels STRONG A lot of missing nozzles in all channels NORMAL CMYK A few missing nozzles in all CMYK channels STRONG CMYK A lot of missing nozzles in all CMYK channels NORMAL W1W2...
  • Page 110 Choose Appropriate Head Clean Option Clean All CMYKWW : Normal A few missing nozzles in all channels 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 111 Choose Appropriate Head Clean Option Clean All CMYKWW : Strong A lot of missing nozzles in all channels 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 112 Choose Appropriate Head Clean Option Clean All CMYK : Normal A few missing nozzles in all CMYK channels 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 113 Choose Appropriate Head Clean Option Clean All CMYK : Strong A lot of missing nozzles in all CMYK channels 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 114 Choose Appropriate Head Clean Option Clean W1 W2 : Normal A few missing nozzles in W1 and W2 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 115 Choose Appropriate Head Clean Option Clean W1 W2 : Strong A lot of missing nozzles in W1 and W2 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 116 Selecting Print 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 117 Choose Job Location 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 118 Choose Desired Job & Select PRINT 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 119 Bad Print? Check the Following: Make sure table is within 1.5mm of the printhead (or as  close as possible). Using the Obstruction Sensor, make sure your print table  is as close as possible without triggering the orange "obstruction detected" warning. Perform a Nozzle Check and Head Clean based on the ...
  • Page 120 Color Layer Wait Time 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 121 Setting Dry Time The printer will first print the white layer. Once completed, the printer will print the color layer. If the white underbase layer is not dry enough to receive the color layer, there is an adjustment in the printer's job window to set a wait time before the color layer is printed.
  • Page 122 Auto System Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 123 Auto System Maintenace Your printer performs automatic maintenance routines based on time  and use. Because of this, your machine is almost always ready to print when you need it. However, it is also a best practice to perform a nozzle check prior to printing.
  • Page 124 Auto System Maintenance ATTENTION! Auto maintenance will be not be performed if the following conditions occur. Failure to perform Auto maintenance can result in a clogged print head. These conditions need to be cleared ASAP for auto maintenance to be performed. Printer is powered off.
  • Page 125 Auto System Maintenance If Auto maintenance is prevented from occurring for any reason the  following message will appear When acknowledged by pressing YES – the message will reopen in 5 minutes if the condition that prevented auto maintenance is not cleared (empty cartridge, full waste tank, etc.) Failure to address the underlying condition that is preventing auto...

  • Page 126: Printer Hardware

    Printer Hardware 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 127: Waste Ink Bottle

    Waste Ink Bottle  Once the waste ink bottle is full, auto maintenance will not occur, and head clogging can occur. Pressing OK will clear the  message and it will reappear in 12 hours if the waste ink bottle is not emptied and reset on the control panel.
  • Page 128 Printer Hardware Displays the current usage or  status (Green, Yellow, Red), You can check the part replacement history by pressing the "REPLACE LIST" button Each icon will provide the  status of each service part Green: Normal  Yellow: Near End. ...
  • Page 129 Printer Hardware The left and right ink sump will  stop printer operation and auto maintenance when the service life count has been reached. The additional parts such as the  fan filters, maintenance station, carriage unit and ink supply units will not stop printer operation.

  • Page 130: Maintenance

    Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 131: Safety Symbols

    Safety Symbols Safety Symbols:  Caution Prohibition General mandatory action sign Do not touch Caution, risk of having hands or arms caught Caution, risk of electric shock Printer Lifting Hand Position Indicator 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 132 Importance of Doing Maintenance IMPORTANT: NOT MAINTAINING YOUR PRINTER CAN LEAD TO DRY INK BUILD UP ON THE PRINT HEADS AND MAINTENANCE UNIT, RESULTING IN CLOGGED HEADS. FAILURE TO PERFORM MAINTENANCE CAN VOID YOUR WARRANTY. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 133: Daily Maintenance

    Daily Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 134 Daily Maintenance Agitate White Ink Agitate White ink cartridges (message will occur every 12 hours) See Section 8.2 in the user manual 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 135: Nozzle Check

    Daily Maintenance Nozzle Check Perform NOZZLE CHECK, Then perform Steps 2 - 5 as needed Select AUTO HEAD CLEANING Version: [###] Classification: Internal Owner: [Insert name] 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 136 Daily Maintenance Nozzle Check Choose the color channels and level of cleaning (Normal or Strong) based on the nozzles missing in the nozzle check. Press CLEANING Perform NOZZLE CHECK Repeat steps until nozzle check is full 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 137 Daily Maintenance Video Daily Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 138: Weekly Maintenance

    Weekly Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 139 Weekly Maintenance This Message will appear every 7 Days 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 140 Weekly Maintenance Clean the Maintenance Unit Clean the Maintenance Unit as detailed in the user manual (Section 8.2, Weekly in user manual) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 141 Weekly Maintenance Clean the Maintenance Unit Required supplies: Gloves  Protective glasses or goggles  Cleaning Applicator (515894) or (342043)  RICOH CLEANING LIQUID TYPE 1(257058)  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 142 Weekly Maintenance Clean the Maintenance Unit The Maintenance Unit Cleaning procedure involves cleaning 3 distinct areas Wiper and Wiper cleaner Suction Cap Moisturizing Caps Version: [###] Classification: Internal Owner: [Insert name] 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 143 Weekly Maintenance Clean the Maintenance Unit Go to the Nozzle Maintenance Tab Select MANUAL HEAD CLEAN 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 144 Weekly Maintenance Clean the Maintenance Unit – Moisturizing Cap The Moisturizing & Suction  Caps: Gently wipe off the top part, the  side part, and the inner part of the cap CAUTION:  DO NOT deform or scratch caps. Deformation and scratches may cause troubles.
  • Page 145 Weekly Maintenance Clean the Maintenance Unit – Suction Cup There is an inset in the vacuum cap, clean it  carefully so as not to shift or detach this part. Be sure to return the parts when the parts in ...
  • Page 146 Weekly Maintenance Clean the Maintenance Unit – Frame Wiper Cleaner Clean the area along the yellow line 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 147 Weekly Maintenance Clean the Maintenance Unit – Inside Cleaner Clean the area indicated by the yellow frame and the surface of the lever indicated by the green frame. Be careful as the lever is thin,  easily deformed, broken, and detached.
  • Page 148 Weekly Maintenance Clean the Maintenance Unit –Wiper Clean the front and back surfaces and the upper surface of the Wiper (rubber plate surrounded by the yellow frame) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 149 Weekly Maintenance Clean the Maintenance Unit – Roller the Roller Roller of wiper Rotate the roller, move cleaner the Cleaning Applicator back and forth, and wipe the entire circumference 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 150 Weekly Maintenance Clean the Maintenance Unit Press End Button Select AUTO HEAD CLEANING 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 151 Weekly Maintenance Clean the Maintenance Unit Press All Heads, NORMAL, and CLEANING Perform NOZZLE CHECK 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 152 Weekly Maintenance Clean the Nozzle Cover Clean the nozzle cover as detailed in the user manual (Section 8.2, Weekly) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 153 Weekly Maintenance Clean the Nozzle Cover Required supplies: Lint Free Wipes (342043)  Mirror or camera to see heads while cleaning  Towel or tray to catch ink and debris  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 154 Weekly Maintenance Clean the Nozzle Cover Go to the Nozzle Maintenance Tab Select MANUAL HEAD CLEAN 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 155 Weekly Maintenance Clean the Nozzle Cover Select YES Turn off the printer and flip the power switch to the off position 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 156 Weekly Maintenance Clean the Nozzle Cover Open the lid of the printer Place a tray or paper towel under the head to prevents solid ink, lint, and cleaning liquid from entering the unit during cleaning. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 157 Weekly Maintenance Clean the Nozzle Cover Look at the bottom of the Head and clean the Nozzle Cover periphery. Clean according to the following instructions: 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 158 Weekly Maintenance Clean the surface of the specified area of the Nozzle Cover with the Lint-Free Wipe CAUTION:  Clean along Be careful not to  the arrow touch the Nozzle direction as (center area) with the shown Lint-Free Wipe. Be careful not to ...
  • Page 159 Weekly Maintenance Clean the Nozzle Cover Wipe off any dirt stuck to the stepped portion of the Nozzle surface and the Nozzle Cover. Clean the side of the Nozzle Cover with a dry, lint free wipe that does not contain the Cleaning Liquid.
  • Page 160 Weekly Maintenance Clean the Nozzle Cover Do not wipe the tab of the Nozzle Cover downward as shown in the photo. Clean the left and right ribs on both ends of the carriage After cleaning the Nozzle Cover, remove the tray or paper towel placed under the Head.
  • Page 161 Weekly Maintenance Clean the Nozzle Cover Flip the power switch to the "on" position and turn on the printer Close the lid of the printer Select AUTO HEAD CLEANING Version: [###] Classification: Internal Owner: [Insert name] 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 162 Weekly Maintenance Clean the Nozzle Cover Press All Heads, NORMAL, and CLEANING Perform NOZZLE CHECK 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 163 Weekly Maintenance Video Weekly Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 164: Monthly Maintenance

    Monthly Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 165 Monthly Maintenance Cleaning the Guide Rods and Encoder can be found in the user manual (Section 8.2, Monthly) 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 166 Clean and Reapply Grease to the Guide Rods Required supplies: Gloves  Protective glasses or goggles  Cleaning Applicator (515894)  Lint Free Wipes (342043)  Grease RICOH Type 1 (342531)  Isopropyl Alcohol  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 167 Monthly Maintenance Go to the Nozzle Maintenance Tab Select MANUAL HEAD CLEAN 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 168 Monthly Maintenance Select YES Turn off the printer and flip the power switch to the "off" position 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 169 The printer may not operate properly. Be sure to use the cleaning applicator provided by RICOH. Applicators are designated for this printer. The accumulation of lint can cause the carriage to malfunction and need to be replaced if the guide rods are not cleaned and greased...
  • Page 170  Be sure to use the cleaning applicator and grease provided by RICOH. RICOH Type 1 grease and applicators are designated for this this printer. Use of incorrect grease and the accumulation of lint can cause the carriage to malfunction and need to be replaced if the guide rods are not cleaned and greased correctly.
  • Page 171 Monthly Maintenance Clean and Re-apply Grease to the Guide Rods CAUTION: Do not allow grease to adhere  to the encoder Do not allow grease to adhere  to the carriage belt. Do not allow grease to adhere  to the carriage Carriage Belt Encoder Guide Rod: Main...
  • Page 172 Monthly Maintenance Clean and Re-apply Grease to the Guide Rods CAUTION: Do not move the carriage to the prohibited  range which is outside the designated sliding range. Since the Wiper of the Maintenance Unit is  raised to the Wiper cleaning position, when the carriage is moved to above the Maintenance Unit, the Wiper interferes with the Head, it may cause damage to the Print Head.
  • Page 173 Monthly Maintenance Clean and Re-apply Grease to the Guide Rods Confirm that grease is not attached to the Feeler Feeler Sensor. Sensor Clean the Encoder Strip after applying grease to the Guide Rod.  Note: For plastic encoder strips, you may need to clean the encoder more than once a week if you are printing often (clean about every 30 to 50 prints or daily if necessary, to avoid bad prints or encoder...
  • Page 174 Monthly Maintenance Clean the Encoder Strip (Plastic Encoder Strip Only) Wet a Lint Free Wipe with isopropyl alcohol Using the saturated lint free wipe, remove grease, lint and ink adhering to the Encoder Strip. Move the carriage to clean the entire Encoder Strip CAUTION: ...
  • Page 175 Monthly Maintenance Clean the Encoder Strip (Metal and Plastic Encoders) Using a dry lint free wipe, remove any remaining liquid adhering to the Encoder Strip. Move the carriage to clean the entire Encoder Strip CAUTION: Using lint free wipes helps ensure the integrity of the encoder strip. Failure to use lint ...
  • Page 176 Monthly Maintenance Flip the power switch to the "on" position and turn on the printer Close the lid of the printer Select AUTO HEAD CLEANING Version: [###] Classification: Internal Owner: [Insert name] 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 177 Monthly Maintenance Press All Heads, NORMAL, and CLEANING Perform NOZZLE CHECK 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 178 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) Required supplies: ​ Method 1​ (Plastic Encoder Strip) Lint Free Wipes (342043) ​ Cleaning Fluid Type 1 (257058) ​ Preferred Distilled Water isopropyl (isopropyl Alcohol) ​ ​ for Encoder Sensor Narrow Applicator (342042 or 342041) Method 2​...
  • Page 179 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) Go to the Nozzle Maintenance Tab Select MANUAL HEAD CLEAN 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 180 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) 3. Select YES 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 181 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) Turn off the printer and flip the power switch to the off position Open the lid of the printer 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 182 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) On the left side of the printer push the metal spring holding the Encoder Strip to the right. Release the Encoder Strip from the spring. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 183 Monthly Maintenance Encoder Strip and Encoder Sensor Cleaning (Plastic Encoder Strip) Pull the Encoder Strip through the Print Head. Release the Encoder Strip from the hook on the right side of the printer. 10.Clean the Encoder Strip Using either the Cleaning Fluid or isopropyl Method.
  • Page 184 Monthly Maintenance Clean Encoder Strip w/ Cleaning Fluid & Distilled Water Method 1 (Plastic Encoder Strip) Saturate a lint free wipe with Cleaning Fluid Type 1 and wipe down the Encoder Strip; ensure the Encoder Strip is clean and ink no longer rubs off onto the lint free wipe.
  • Page 185 Monthly Maintenance Clean Encoder Strip w/ Cleaning Fluid & Distilled Water Method 1 (Plastic Encoder Strip) With a dry lint free wipe, wipe off the encoder strip; repeat until dry. Once dry, check the encoder strip for scratches and stains while looking at the strip under a light.
  • Page 186 Monthly Maintenance Clean Encoder Strip w/ isopropyl Method 2 (Plastic Encoder Strip) Saturate a lint free wipe with isopropyl and wipe Encoder Strip. Ensure the Encoder Strip is clean, and ink no longer rubs off onto the lint free wipe. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 187 Monthly Maintenance Clean Encoder Strip w/ isopropyl Method 2 (Plastic Encoder Strip) With a dry lint free wipe, wipe off the Encoder Strip; repeat until dry. Once dry, check the Encoder Strip for scratches and stains while looking at the strip under a light.
  • Page 188 Monthly Maintenance Encoder Sensor Cleaning With a narrow applicator, dampened in isopropyl, wipe the inside of the encoder reader in the carriage unit. Ensure the encoder reader is clean and cleaning the ink no longer rubs off onto the narrow applicator.
  • Page 189 Monthly Maintenance Encoder Strip Cleaning (Plastic Encoder Strip) 12.Secure the encoder strip from the hook on the right side of the printer. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 190 Monthly Maintenance Encoder Strip Cleaning (Plastic Encoder Strip) On left side of the printer push the metal spring that holds the encoder strip to the right. Attach the encoder strip to the spring. 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 191: Encoder Strip Cleaning

    Monthly Maintenance Encoder Strip Cleaning Flip the power switch to the on position and turn on the printer. Close the lid of the printer Select AUTO HEAD CLEANING Version: [###] Classification: Internal Owner: [Insert name] 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 192 Monthly Maintenance Encoder Strip Cleaning Press All Heads, NORMAL, and CLEANING Perform NOZZLE CHECK 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 193 Monthly Maintenance Video Monthly Maintenance 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 194 Maintenance Videos Daily  Weekly  Monthly  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...
  • Page 195 Technical Support Hours: Mon-Fri 8am - 4pm PST Telephone: 1-877-646-0999 E-mail: tech1@ricohdtg.com Downloads: • Latest Software (Drivers, RIP) • Graphics Support Documents: • Training Videos • FAQ’s (Frequently Asked Questions) • Need to Knows Warranty 05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

  • Page 196: Additional Resources

    Additional Resources RICOH Ri 1000 Support Page  Software Support  Ask Marica  05/11/2020 Version: [###] Classification: Internal Owner: [Insert name]...

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