American Standard DetectLink 6072121 Manual page 19

19
TROUBLESHOOTING: TOILET/URINAL FLUSH VALVE CONT'D
PROBLEM
Flush is not considered quiet.
Flush valve "ghost" flushes
or activates randomly with
no user present.
Unit only flushes with the
button and not automatically.
Device is not communicating.
Have a question or need help on install?
For questions or help on installation call us at 855-815-0004.
POSSIBLE CAUSE
Control stop is not adjusted for quiet
operation.
Fixture is contributing to noise.
Piping system is source of noise.
Sensor lens is dirty.
Sensor is detecting stall door.
User Detection minimum timing may
be too long.
Device lost power.
Multi AC power cable was not
connected.
Sensor not advertising.
CORRECTIVE ACTION
Adjust the control stop for quiet operation
keeping in mind the fixture evacuation
requirements.
Check noise created by fixture by placing
a cover over the bowl opening to separate
valve noise from bowl noise. If it is
determined the fixture is too noisy, consult
with fixture manufacturer.
High pressure in the system can
sometimes be controlled by the stop valve.
Other sources of noise may be the absence
of air chamber and shock arrestors, loose
pipes, improper size pipes, etc. In these
cases the building engineer should be
consulted.
Clean lens.
Using the DetectLnk app, enter the
TM
device settings and adjust IR Distance.
Using the DetectLnk app, enter the device
TM
settings and verify Detect Interval setting.
This is the time a user needs to be in range,
before the automatic flush starts.
Recommended time = 5 sec.
Double check power connections and
supply.
If using AC version, check backup battery &
replace.
Ensure that cable is securely connected.
Press Button for 3 second, then Blue LED
stats blinking, connect through DetectLnk
app.
TM