Sennheiser AMBEO Max Instruction Manual
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Sennheiser AMBEO Max Instruction Manual

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AMBEO Soundbar | Max
Model: SB01
Instruction manual
This instruction manual contains all information on the current
firmware version. Firmware updates can be downloaded free of
charge from the Internet
Use the search function, the navigation (left) or the following links:
Start
"Product overview"
"Getting started"
"Installing the AMBEO Soundbar | Max"
"Connecting devices to the Soundbar"
"Putting the AMBEO Soundbar | Max into operation"
"Operating the AMBEO Soundbar | Max"
"Using the AMBEO Soundbar | Max"
"Maintaining the AMBEO Soundbar | Max"
"Specifications"
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 02/23 A04
(>
51).

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  • Page 1 “Putting the AMBEO Soundbar | Max into operation” “Operating the AMBEO Soundbar | Max” “Using the AMBEO Soundbar | Max” “Maintaining the AMBEO Soundbar | Max” “Specifications” Sonova Consumer Hearing GmbH Am Labor 1 30900 Wedemark Germany www.sennheiser-hearing.com Version: 02/23 A04...

  • Page 2: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these safety instructions. 2. Keep these safety instructions. Always include these safety instructions when passing the product on to others. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use the product near water. 6.
  • Page 3 Important safety instructions Hazard warnings on the bottom of the product The product generates heat which is dissipated through the housing! Do not touch when in use or directly after use to prevent skin irritation. The following label is attached to the bottom of the product. The symbols on this label have the following meaning: Read and follow the safety and operating instructions contained in this instruction manual.
  • Page 4 Important safety instructions Safety instructions for Lithium coin batteries (marking with CR and Li) The coin battery is for use with the SB01-RC remote control. WARNING If abused or misused, the batteries may leak. In extreme cases, they may even present a risk of: •...
  • Page 5 Important safety instructions It is considered improper use when this product is used for any appli- cation not named in the instruction manual. Sonova Consumer Hear- ing GmbH is not liable for damages to devices that are not consistent with the interface specifications (USB, HDMI, Ethernet). Sonova Consumer Hearing GmbH does not accept liability for damage aris- ing from misuse or improper use of this product and its attach- ments/accessories.

  • Page 6: Package Contents

    Online you can find: • this detailed instruction manual and additional information (www.sennheiser-hearing.com/download) • the Sennheiser Smart Control app for configuring on the Sound- bar and for additional functions (www.sennheiser-hearing.com/ smartcontrol) • a list of accessories on the AMBEO Soundbar | Max product page at www.sennheiser-hearing.com (to purchase online or contact...

  • Page 7: Product Overview

    Product overview Product overview AMBEO Soundbar | Max Model: SB01 Front Control panel MUTE button Volume button (volume down) Volume button (volume up) AMBEO button for activating AMBEO (pressing for 4 seconds activates the room calibration) Multi-function button • for controlling the media playback Bluetooth pairing (by simultaneously pressing the multi-function button and the input source button for 2 seconds)
  • Page 8 Product overview Back Cooling vents Bottom M N O Connections IEC mains socket POWER 100 - 240 V~, 50/60 Hz, 250 W USB input (for updates only) type B, USB 5 V , 1 A ⎓ Ethernet input RJ45, ETHERNET HDMI output HDMI TV (eARC) OUT 5 V , 1 A...

  • Page 9: Remote Control

    Product overview Cable tie for bundling and strain-relieving the connected cables RESET button SETUP button for WiFi setup (WiFi Protected Setup; WPS) Remote control Model: SB01-RC SOURCE MOVIE MUSIC NEWS SPORTS NEUTRAL NIGHT Infra-red transmitting diode On/off button AMBEO button for activating AMBEO (pressing for 4 seconds activates the room calibration) Multi-function button...

  • Page 10: Overview Of The Displays

    Product overview Microphone for room calibration Model: SB01-MS Microphone head Omni-directional pick-up pattern Microphone holder Cable with 2.5 mm jack plug Overview of the displays Status LED Color Status Meaning Status change e.g. volume adjustment, lights up 1x sound profile selection white pulses Booting, connecting via Chromecast...
  • Page 11 Product overview AMBEO display AMBEO display Meaning lights up white AMBEO mode is on AMBEO mode is off pulses white Room calibration in progress The brightness of the AMBEO display and the display can be adjusted via the Smart Control app. Messages on the display Message on the Meaning/possible...
  • Page 12 Disconnect the Sound- bar from the power supply system (> 30). The Soundbar has Contact your local Please contact detected a serious Sonova Consumer Service error. Operation is not Hearing partner: possible. www.sennheiser-hear- ing.com/service-sup- port 12 | AMBEO Soundbar | Max...

  • Page 13: Getting Started

    Getting started Getting started 1. Setting up the Soundbar The correct placement and setup of the AMBEO Soundbar | Max is important for an optimum sound experience. You can place the AMBEO Soundbar | Max on a piece of furniture (>...
  • Page 14 4. Installing the Smart Control app on your smartphone and establishing a WiFi connection www.sennheiser-hearing.com/smartcontrol The Sennheiser Smart Control app allows you to use all functions and settings of the AMBEO Soundbar | Max and to e.g. adjust the sound to your liking using the equalizer (>...
  • Page 15 Getting started 5. Starting the room calibration For an optimum spatial sound experience, the AMBEO Soundbar | Max must perform a room calibration. Connect the microphone for the room calibration and start the calibration. The calibration takes only a few minutes and leads to the best possible 3D spatial sound (>...
  • Page 16 Installing the AMBEO Soundbar | Max Installing the AMBEO Soundbar | Placing the Soundbar on the device feet CAUTION Material damage due to overheating Inadequate ventilation may cause the Soundbar to overheat. ▷ Do not place any objects on the Soundbar, keep the minimum clearances and ensure circulating ventilation.
  • Page 17 Installing the AMBEO Soundbar | Max • The distance of the Soundbar to the TV should be at least 3.94"/ 10 cm. • The seat (optimal point “sweet spot”) should be positioned cen- trally in front of the Soundbar and have a distance of at least 2 meters to the Soundbar.
  • Page 18 Installing the AMBEO Soundbar | Max Optimum positioning Schematic structure of the sound waves from the Soundbar, which are reflected by walls and objects and thus reach the optimal point (“sweet spot”). Thus, a virtual surround sound can be created with a Soundbar.
  • Page 19 Installing the AMBEO Soundbar | Max Object Meaning Sound waves of the loudspeakers Sound waves from the top-firing loudspeakers to the ceiling When positioning the Soundbar, keep in mind that the sound is reflected by the walls and ceiling. Many curtains, thick carpets and other rough surfaces can affect the 3D spatial sound.
  • Page 20 Connecting devices to the Soundbar Connecting devices to the Soundbar ▷ Put a protective material (e.g. the foam parts of the packaging or a blanket) between the piece of furniture and the Soundbar. ▷ Carefully turn the Soundbar on its front. 20 | AMBEO Soundbar | Max...

  • Page 21: Connection Diagram (Example)

    Connecting devices to the Soundbar Connection diagram (example) Connect your audio sources to the AMBEO Soundbar | Max and your TV according to the following diagram (example). Sonova Consumer Hearing recommends connecting the audio sources for high-resolu- tion surround formats directly to the AMBEO Soundbar | Max using a ®...
  • Page 22 Connecting devices to the Soundbar Preparation Adjust the sound settings on the TV and on the audio/video device. ▷ On your devices, adjust the sound settings for the HDMI and opti- cal output from “Downmix/Stereo” to “Auto/Bypass/Pass- Through”. (The menu of the devices may use different names depending on the manufacturer).
  • Page 23 Connecting devices to the Soundbar Connecting a TV Connection to the HDMI eARC socket (recommended) • Required cable: High-Speed HDMI Cable (supplied) To connect the Soundbar to a TV with an HDMI IN socket labeled “ARC/eARC”: ▷ Connect one connector of the supplied High-Speed HDMI Cable to the HDMI TV (eARC) OUT socket on the Soundbar.
  • Page 24 Connecting devices to the Soundbar Connection without HDMI eARC socket • Required cable: optical cable (recommended length: max. 5 m) To connect the Soundbar to a TV without an HDMI IN socket labeled “ARC/eARC”: ▷ Connect one connector of an optical cable (to be ordered sepa- rately) to the OPT IN socket on the Soundbar.

  • Page 25: Connecting An Audio/Video Device

    Connecting devices to the Soundbar Connecting an audio/video device Digital connection • Required cable: HDMI To connect the Soundbar to an audio source (e.g. Blu-ray player, DVD player): ▷ Connect one connector of an HDMI cable (to be ordered sepa- rately) to one of the three HDMI sockets (HDMI 1 HDMI 2 IN,...
  • Page 26 Connecting devices to the Soundbar Analog connection • Required cable: stereo RCA cable To connect the Soundbar to a TV or an audio source (e.g. CD player): ▷ Connect the red connector of an RCA cable (to be ordered sepa- rately) to the red AUX IN socket and the white connector of the...
  • Page 27 Connecting devices to the Soundbar Connecting a subwoofer (optional) Optionally, you can connect a subwoofer to the Soundbar. ▷ Recommended settings: Adjust the volume on the subwoofer to “approx. 50%” and set the crossover to “Max”. ▷ Connect one connector of the mono RCA cable (to be ordered separately) to the SW PRE OUT socket on the Soundbar.

  • Page 28: Connecting An Ethernet Cable

    Connecting devices to the Soundbar Connecting an Ethernet cable To connect the Soundbar to a wired network: ▷ Connect one connector of a network cable (with RJ-45 connector, to be ordered separately) to the ETHERNET socket on the Sound- bar. ▷...
  • Page 29 Connecting devices to the Soundbar Using the cable tie To achieve strain relief on the sockets of the Soundbar: ▷ Bundle the cables. ▷ Place the cables in the cable tie and tighten it. ▷ Close the cable tie. Using the USB socket for updates If the Soundbar is not connected to the Internet, you can install a firmware update on the Soundbar using a USB flash drive.
  • Page 30 Putting the AMBEO Soundbar | Max into operation Putting the AMBEO Soundbar | Max into operation Preparing the SB01-RC remote control To remove the transport protection of the battery: ▷ Use a suitable object (e.g. a coin) to open the battery compart- ment cover (located on the bottom side of the remote control) by turning one turn counter-clockwise.
  • Page 31 Putting the AMBEO Soundbar | Max into operation Disconnecting from the power supply system ▷ Disconnect the power plug of the power cable from the wall socket. ▷ Unplug the plug of the power cable from the POWER socket on the Soundbar.
  • Page 32 Putting the AMBEO Soundbar | Max into operation Calibrating the Soundbar ▷ Straighten up the microphone in the microphone holder. ▷ Place the microphone with the microphone holder on the seat in front of the Soundbar. The microphone head should be located approximately at ear height during normal use.
  • Page 33 Putting the AMBEO Soundbar | Max into operation Press AMBEO Press AMBEO Please step t Please step to the side Press AMBEO to start callibration Press AMBEO to finalize Calibration s Press AMBEO Calibration starts in 10 / 9 / .. Press AMBEO Calibration...
  • Page 34 Putting the AMBEO Soundbar | Max into operation The app provides more detailed calibration options and an overview of the status of the calibration. 34 | AMBEO Soundbar | Max...
  • Page 35 Operating the AMBEO Soundbar | Max Operating the AMBEO Soundbar | Switching the Soundbar on WARNING Danger of hearing damage due to high volume levels! Listening at high volume levels for long periods of time can lead to permanent hearing defects. ▷...

  • Page 36: Eco Standby Mode

    Operating the AMBEO Soundbar | Max Switching the Soundbar off (standby mode without network connection) You can switch off (standby mode) the Soundbar and also switch off all network connections. Please note that without network connec- tions, Chromecast and Bluetooth playback is not possible, the Soundbar does not switch on automatically when HDMI signals are input and automatic firmware updates cannot be installed.

  • Page 37: Auto Standby

    Operating the AMBEO Soundbar | Max In addition to the ECO standby mode, you can switch off the Soundbar and at the same time switch off all network connec- tions (> 36). In this mode, power consumption is minimal, but the Soundbar must then be switched on on the device itself.

  • Page 38: Adjusting The Volume

    Operating the AMBEO Soundbar | Max Source selection: • HDMI TV • HDMI 1 • HDMI 2 • HDMI 3 • AUX • Optical • Bluetooth • Streaming: – Casting Spotify Connect – Casting Tidal Connect – Casting TuneIn – Casting Soundcloud –...
  • Page 39 Operating the AMBEO Soundbar | Max • Press the volume buttons on the remote control. • Press the volume button on the TV remote control (if the TV is connected to the Soundbar via HDMI CEC). • Use the Smart Control app. •...
  • Page 40 Operating the AMBEO Soundbar | Max Activating/deactivating the mute function If you want to activate the mute function, you have the following options: • Press the MUTE button on the Soundbar. • Press the MUTE button on the remote control. •...
  • Page 41 Using the AMBEO Soundbar | Max Using the AMBEO Soundbar | Max Connecting the Soundbar to a Bluetooth/ NFC device Information on the Bluetooth wireless connection The Soundbar features Bluetooth 4.2. If your audio source supports one of the following high-resolution audio encoding methods, music is automatically played in high audio quality: AAC.
  • Page 42 Using the AMBEO Soundbar | Max ▷ From the list of found Bluetooth devices, select “AMBEO Sound- bar”. If necessary, enter the default pin code “0000”. If pairing was successful, the status LED lights up blue. If no connection can be established within 3 minutes, the pair- ing mode is terminated.
  • Page 43 Control app must be connected to the same WiFi network. To make full use of all the settings and functions of the AMBEO Soundbar | Max, you have to have the free Sennheiser Smart Control app installed on your smartphone.
  • Page 44 Using the AMBEO Soundbar | Max ▷ Go to the Soundbar page in your web browser (address: http://192.168.255.249/ or, if the Soundbar and your smartphone or computer are on the same network, go to: http://ambeo). Network connection via WiFi or Ethernet Use the WiFi connection or the Ethernet connection for: •...

  • Page 45: Controlling Music Playback

    Using the AMBEO Soundbar | Max ▷ Press the WPS button on your router. The Soundbar connects to the WiFi. display shows “WiFi connected” for 4 seconds and the status lights up orange. Establishing an Ethernet network connection ▷ Make sure that the Ethernet cable is properly connected to the Soundbar and your network (>...
  • Page 46 Using the AMBEO Soundbar | Max • Sports • Neutral If the “Dolby Virtualizer” is activated, you cannot use the sound profiles (> 48). Adjusting the AMBEO modes If you want to activate an AMBEO mode, you have the following options: •...

  • Page 47: Adjusting The Equalizer

    Using the AMBEO Soundbar | Max Adjusting the equalizer To be able to use the equalizer, you require the Smart Control app (> 43). ▷ Adjust the equalizer via the Smart Control app. The settings are stored in the Soundbar. These settings are active even without using the Smart Control app, i.e.

  • Page 48: Sound Feedback

    Using the AMBEO Soundbar | Max Using the Dolby Virtualizer You can use the “Dolby Virtualizer” to play back Dolby audio content. This function plays back Dolby audio content unchanged. The “Dolby Virtualizer” can be activated/deactivated in the codec settings of the Smart Control app. If the “Dolby Virtualizer”...
  • Page 49 Using the AMBEO Soundbar | Max Transporting the Soundbar ATTENTION Material damage due to improper transport! Incorrect packing of the Soundbar may cause damage to the Sound- bar during transport. ▷ Only transport the Soundbar in the original packaging with its protective foam parts.

  • Page 50: Replacing The Battery Of The Remote Control

    Maintaining the AMBEO Soundbar | Max Maintaining the AMBEO Soundbar | Max Cleaning the Soundbar ATTENTION Severe product damage due to liquids! Liquids entering the housing of the product can cause a short-circuit and damage the electronics. ▷ Keep all liquids far away from the product. ▷...

  • Page 51: Installing Firmware Updates

    You can update the Soundbar’s firmware via a USB flash drive or using the Sennheiser Smart Control app. Update via the Smart Control app To update the firmware via the Smart Control app, the Soundbar must be connected to the Internet via WiFi or Ethernet (>...
  • Page 52 Maintaining the AMBEO Soundbar | Max ▷ Press the SETUP button for 5 seconds. The display shows “Updating” and the status LED pulses yellow. Hold The Soundbar restarts several times during the update. The process can take up to 8 minutes. 52 | AMBEO Soundbar | Max...

  • Page 53: Resetting The Soundbar

    Maintaining the AMBEO Soundbar | Max Resetting the Soundbar ▷ Switch on the Soundbar. If you want to reset the Soundbar, you have the following options: • Insert a paper clip into the RESET recess on the bottom side of the Soundbar and press the paper clip for 2 seconds.

  • Page 54: Specifications

    Specifications Specifications AMBEO Soundbar | Max, model: SB01 Number of channels 5.1.4 Amplifier class D Total audio power 250 W (RMS) 500 W (peak) Total number of speakers Low and mid-range quantity 6 speakers ⌀ 10 cm/4 inches cellulose sandwich cones Tweeters quantity 5 (sideways: right and left;...
  • Page 55 Specifications Inputs/outputs HDMI TV (eARC) OUT default: HDMI 2.0a, eARC (HDMI 2.1) control: CEC video formats: up to 4K (60 Hz), Full HD, MHL 2.1 encryption: HDCP 1.4 power supply for accessories ⎓ (external devices): 5 V , 1 A HDMI 1 IN default: HDMI 2.0a HDMI 2 IN...
  • Page 56 Specifications Bluetooth Version 4.2, class 1, BR/EDR, BLE Transmission frequency 2,400 MHz to 2,483.5 MHz Modulation GFSK, π/4 DQPSK, 8DPSK Profiles A2DP, AVRCP, GATT Output power 10 mW (max) Codec AAC, SBC Pairing option Near Field Communication (NFC) Network streaming Network Ethernet WiFi...
  • Page 57 Specifications Supported audio formats/surround formats Format Audio source via: HDMI, HDMI HDMI ARC** OPTICAL eARC, network streaming* LPCM 2 Channel – LPCM 5.1 Channel – LPCM 7.1 Channel – Dolby Digital Dolby Digital Plus Dolby True HD – – Dolby Atmos - Dolby –...

  • Page 58: Manufacturer Declarations

    Sonova Consumer Hearing GmbH gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser-hearing.com/warranty or contact your Sonova Consumer Hearing partner. In compliance with the following requirements EU declaration of conformity •...
  • Page 59 HDMI Licensing, LLC in the USA and other countries. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. Licenses are available at: www.sennheiser-hearing.com/download. AMBEO Soundbar | Max | 59...
  • Page 60 The user inter- face is loaded and you can open the license terms and conditions. In addition, you can access the license terms and conditions via the free “Sennheiser Smart Control” app. 60 | AMBEO Soundbar | Max...

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