Sennheiser AMBEO SB02 Manual
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Sennheiser AMBEO SB02 Manual

Soundbar system
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AMBEO Soundbar System SB02
Multi-speaker home cinema system
• AMBEO Soundbar | Plus
Model: SB02M
• AMBEO Sub
Model: SW02
Instruction manual
This instruction manual contains all information on the current
firmware version. Firmware updates can be downloaded free of
charge from the Internet (> 69).
Use the search function, the navigation (left) or the following links:
Start
"Product overview"
"Getting started"
"Setting up the Soundbar and a Sub"
"Connecting devices to the Soundbar"
"Putting the Soundbar into operation"
"Operating the Soundbar"
"Using the Soundbar"
"Care and maintenance of the Soundbar"
"Specifications"
Sonova Consumer Hearing GmbH
Am Labor 1
30900 Wedemark
Germany
www.sennheiser-hearing.com
Version: 09/22 A02

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Summary of Contents for Sennheiser AMBEO SB02

  • Page 1 “Setting up the Soundbar and a Sub” “Connecting devices to the Soundbar” “Putting the Soundbar into operation” “Operating the Soundbar” “Using the Soundbar” “Care and maintenance of the Soundbar” “Specifications” Sonova Consumer Hearing GmbH Am Labor 1 30900 Wedemark Germany www.sennheiser-hearing.com Version: 09/22 A02...

  • Page 2: Important Safety Instructions

    AC receptacle. 17. The plug of the power supply cord and the AC receptacle shall remain readily accessible. 18. Use the product only at altitudes up to 6562 ft/2000 m above mean sea level. 2 | Sennheiser AMBEO Soundbar System SB02...
  • Page 3 Preventing damage to the product and malfunctions ▷ If the product was moved from a cold environment to a warm one, allow the product to stand for at least 2 hours before putting it into operation. Sennheiser AMBEO Soundbar System SB02 | 3...
  • Page 4 Dispose of exhausted batteries at special collection points or return them to your specialist dealer to facilitate recycling. To avoid short circuits, cover the poles of the batteries with tape. 4 | Sennheiser AMBEO Soundbar System SB02...
  • Page 5 Damage during transport is often caused by the use of unsuitable packaging. The original packaging of the products provides optimal protection and minimizes the risk of damage during transport. Sennheiser AMBEO Soundbar System SB02 | 5...
  • Page 6 In this manual, the labels of the product’s controls and connectors are highlighted in blue. Example: OPTICAL IN input The original English texts of the user interface of the Sennheiser Smart Control app such as names of menus and buttons are high- lighted in blue. Example: Calibrate now button ▷...

  • Page 7: Package Contents

    Remote control, model: SB02-RC SOURCE (incl. 1x CR2032 battery) MOVIE MUSIC NEWS SPORTS NEUTRAL ADAPTIVE Quick guide Safety guide AMBEO Sub AMBEO Sub Model: SW02 Power cable, country-specific, length approx. 1 m Quick guide Safety guide Sennheiser AMBEO Soundbar System SB02 | 7...
  • Page 8 Online you can find: • this detailed instruction manual and additional information (www.sennheiser-hearing.com/download) • the Sennheiser Smart Control app for configuring the AMBEO Soundbar SB02 and for additional functions (www.sennheiser- hearing.com/smartcontrol) • a list of accessories on the AMBEO Soundbar SB02 product page www.sennheiser-hearing.com/ambeo-soundbar-plus/...

  • Page 9: Product Overview

    Product overview Product overview AMBEO Soundbar | Plus Model: SB02M Front Full-range speakers Infra-red receiver for SB02-RC remote control AMBEO display Cover (not removable) Top-firing full-range speakers Woofer Sennheiser AMBEO Soundbar System SB02 | 9...
  • Page 10 (press for 3 seconds to activate Bluetooth pairing) Source button (input selection) to select connected and active devices Bottom Vibration absorbing feet Mounting thread for SB02-WM wall mount (optional accessory) Type plate 10 | Sennheiser AMBEO Soundbar System SB02...
  • Page 11 HDMI ETHERNET socket for Ethernet, RJ45 Reset button Setup button for WiFi setting (press for 3 seconds to start WiFi Pro- tected Setup; WPS) and for connecting AMBEO Subs (press 1x). Sennheiser AMBEO Soundbar System SB02 | 11...
  • Page 12 Voice mode “Voice” activated/deac- sequence tivated yellow AMBEO Sub is being connected sequence white Room calibration is being performed sequence white Firmware update is being installed sequence red-white Reset to the factory default settings sequence 12 | Sennheiser AMBEO Soundbar System SB02...
  • Page 13 MPEG-H not active LED AMBEO LED AMBEO Meaning lights up white AMBEO active AMBEO not active flashes white 1x AMBEO “Light” activated flashes white 2x AMBEO “Standard” activated flashes white 3x AMBEO “Boost” activated Sennheiser AMBEO Soundbar System SB02 | 13...
  • Page 14 Setup button IN SUB input RCA socket for analog subwoofer signal (only required if no wireless connection to the Soundbar is possible) POWER IN socket 100 – 240 V~, 50/60 Hz, max. 3 A 14 | Sennheiser AMBEO Soundbar System SB02...

  • Page 15: Wall Mount

    3x flashes All connection settings deleted orange 3x Wall mount Model: SB02-WM Recesses for mounting (screws) to the wall Recess for cables Recesses for mounting the Soundbar with M4x15 screws Damping elements Sennheiser AMBEO Soundbar System SB02 | 15...

  • Page 16: Remote Control

    AMBEO Voice button (voice mode) Volume +/– button Battery compartment (for 1x CR2032 battery) Sound profile buttons Movie, Music, News, Sports, Neutral, Adaptive Source button (input selection) Night button (night mode) 16 | Sennheiser AMBEO Soundbar System SB02...

  • Page 17: Getting Started

    Connecting a TV and/or audio devices Connect your TV to the Soundbar. You can also connect other audio/ video devices (> 32) or play wireless audio via Bluetooth or WiFi/ Ethernet (> 51). Sennheiser AMBEO Soundbar System SB02 | 17...
  • Page 18 Connect the AMBEO Soundbar to the power supply system – the AMBEO Soundbar comes to life and guides you through the initial switch-on process via the Sennheiser Smart Control app (> 17). Setting up an optional AMBEO Sub and connecting to the power supply system POWER IN/ 100-240V∿...
  • Page 19 WiFi connection www.sennheiser-hearing.com/smartcontrol The Sennheiser Smart Control app allows you to use all the functions and settings of the AMBEO Soundbar and further guides you through setup process such as WiFi, name of the Soundbar, connection of the AMBEO Subs (optional) and room calibration.
  • Page 20 Ok Google voice assistants. The Smart Control app will guide you through the setup process (Internet connection and user account required, availability of Amazon Alexa, Alexa Cast and Ok Google and Chromecast is region-dependent). 20 | Sennheiser AMBEO Soundbar System SB02...
  • Page 21 – The Soundbar should be positioned centrally below the TV. – You can optionally connect the Soundbar to 1 to 4 AMBEO Subs to give the spatial sound more volume and presence. For the positioning of the AMBEO Sub, see > 25. Sennheiser AMBEO Soundbar System SB02 | 21...
  • Page 22 Soundbar and have a distance of at least 2 meters to the Soundbar. 6,3 kg >10 cm ≥2 m ca. 70 cm ▷ Ensure circulating ventilation. The product generates heat which is dissipated through the housing. 22 | Sennheiser AMBEO Soundbar System SB02...
  • Page 23 When positioning the Soundbar, keep in mind that the sound is reflected by the walls and ceiling. Many curtains, thick carpets and other rough surfaces can affect the 3D spatial sound. Sennheiser AMBEO Soundbar System SB02 | 23...
  • Page 24 To mount the Soundbar to a wall, you require the SB02-WM wall mount (optional accessory, > 15) for the AMBEO Soundbar | Plus. ▷ Proceed as described in the mounting instructions (enclosed with the SB02-WM wall mount). M4x15 HX 3 M4x15 HX 3 24 | Sennheiser AMBEO Soundbar System SB02...
  • Page 25 – Placing the subwoofer in the front area of the room will result in optimal sound mixing between the speakers. – Placing the subwoofer in the rear area of the room minimizes the localization effect. ca. 15 cm ≤10 m Auto connect Sennheiser AMBEO Soundbar System SB02 | 25...
  • Page 26 Setting up the Soundbar and a Sub 26 | Sennheiser AMBEO Soundbar System SB02...
  • Page 27 Connecting devices to the Soundbar Connecting devices to the Soundbar ▷ Put a protective material (e.g. a blanket) between the piece of fur- niture and the Soundbar. ▷ Carefully turn the Soundbar on its front. Sennheiser AMBEO Soundbar System SB02 | 27...

  • Page 28: Connection Diagram (Example)

    Connect your audio sources to the AMBEO Soundbar and your TV according to the diagram (example) in the supplied quick guide. Sennheiser recommends connecting the audio sources for high-res- olution surround formats directly to the AMBEO Soundbar using a ®...
  • Page 29 This ensures that the audio signals for 3D spatial sound from the source (e.g. TV) are passed on to the AMBEO Soundbar. Downmix/Stereo TV/Player sound menu: HDMI Audio OUT/Optical OUT Auto/Bypass/Pass-Through Downmix/Stereo Auto/Bypass/Pass-Through Sennheiser AMBEO Soundbar System SB02 | 29...
  • Page 30 Connect the other connector of the cable to the HDMI (eARC) IN socket of your TV. ▷ Observe the settings of your devices (> 29). TV/Player sound menu: HDMI Audio OUT/Optical OUT Auto/Bypass/Pass-Through Downmix/Stereo HDMI IN eARC 30 | Sennheiser AMBEO Soundbar System SB02...
  • Page 31 Connect the other connector of the cable to the OPTICAL OUT socket on your TV. ▷ Observe the settings of your devices (> 29). TV/Player sound menu: HDMI Audio OUT/Optical OUT Auto/Bypass/Pass-Through Downmix/Stereo OPTICAL Sennheiser AMBEO Soundbar System SB02 | 31...

  • Page 32: Connecting An Audio/Video Device

    8K. Player sound menu: HDMI Audio OUT/Optical OUT Auto/Bypass/Pass-Through Downmix/Stereo HDMI 4K Blu-ray player, DVD player, cable or satellite receiver HDMI Streaming device e.g. Apple TV, Netflix, ... 32 | Sennheiser AMBEO Soundbar System SB02...
  • Page 33 Connect the other red connector of the cable to the red socket and the white connector of the same cable end to the white socket of the TV or audio source. AUDIO e.g. CD player Sennheiser AMBEO Soundbar System SB02 | 33...

  • Page 34: Connecting An Ethernet Cable

    Router If you connect the Soundbar to the Internet/Ethernet via cable, the WiFi function of the Soundbar is automatically deactivated. Alternatively, the Soundbar can be connected to the Internet via WiFi (> 53). 34 | Sennheiser AMBEO Soundbar System SB02...
  • Page 35 Connect one connector of the mono RCA cable (to be ordered separately) to the PRE OUT SUB socket on the Soundbar. ▷ Connect the other connector of the cable to the socket LOW LEVEL IN/MONO of the subwoofer. LOW LEVEL IN/MONO Sennheiser AMBEO Soundbar System SB02 | 35...
  • Page 36 You can wirelessly connect up to 4 AMBEO Subs to the Soundbar. You can set up and manage the wireless connections of all AMBEO Subs via the Sennheiser Smart Control app (> 57). To do so, the Smart Control app has to be installed on your smartphone and con- nected to the Soundbar.
  • Page 37 Disconnecting the subwoofer As long as the subwoofer is connected to the Soundbar, you can deactivate it in the Sennheiser Smart Control app. In doing so, you can prevent a subwoofer from being used during audio playback without having to disconnect the subwoofer from the Soundbar (>...
  • Page 38 ECO mode (> 46). The Soundbar automati- cally switches on from ECO mode when you start audio play- back from an audio source. Alternatively, you can put the Soundbar in standby mode with- out network connection (> 46). 38 | Sennheiser AMBEO Soundbar System SB02...
  • Page 39 AMBEO Sub is connected to the Soundbar via cable, the AMBEO Sub will only switch to standby mode after 15 minutes. The AMBEO Sub automatically switches on from standby mode as soon as you start audio playback via the Soundbar. Sennheiser AMBEO Soundbar System SB02 | 39...

  • Page 40: Putting The Soundbar Into Operation

    Installing the Sennheiser Smart Control To be able to control the Soundbar using a smartphone, the Sound- bar and the smartphone on which you install the Sennheiser Smart Control app has to be connected to the same WiFi network. To make full use of all the settings and functions of the AMBEO Soundbar, you have to have the free Sennheiser Smart Control app installed on your smartphone.
  • Page 41 In this case, you have to delete all entries of the Soundbar in the Bluetooth menu of the smartphone. Then start a new connection attempt. Configuring the Soundbar without the Sennheiser Smart Control ▷ Connect your smartphone or computer to the Soundbar’s WiFi hotspot.
  • Page 42 Connecting devices to the Soundbar Starting the calibration You can start the calibration either via the Sennheiser Smart Control app or via the Volume and Volume – buttons on the Soundbar. The Smart Control app allows you to check the status of the calibra- tion in progress.

  • Page 43: Operating The Soundbar

    ECO mode and plays back the input source. If an AMBEO Sub that is in standby mode is wirelessly con- nected to the Soundbar, the AMBEO Sub will automatically switch on when you start audio playback from the Soundbar. Sennheiser AMBEO Soundbar System SB02 | 43...
  • Page 44 Press 2x ress via input sources that the playlist allow control of a playback progress bar (e.g. stream- Plays the previous Press 3x ing via Bluetooth or net- track in the playlist work connection) 44 | Sennheiser AMBEO Soundbar System SB02...
  • Page 45 (e.g. analog AUX input the TV’s speakers after sources such as CD play- the Soundbar is muted, ers) depending on the input source settings. Sennheiser AMBEO Soundbar System SB02 | 45...
  • Page 46 • Briefly press the Multi-purpose button. • Briefly press the Source button. Since the network connections have to be restored when you switch the Soundbar on again, the switch-on process may take up to one minute. 46 | Sennheiser AMBEO Soundbar System SB02...

  • Page 47: Adjusting The Volume

    Adjusting the volume in the Sennheiser Smart Control app In the Sennheiser Smart Control app, you can only adjust the volume after an audio source has been selected. ▷ Move the volume slider in the playback area of the Smart Control app with a swiping motion.
  • Page 48 • you want to use the Soundbar with a voice assistant. To mute or unmute the microphones: ▷ Press the Mic Mute button on the Soundbar. When the microphones are muted, the Mic LED lights up red. 48 | Sennheiser AMBEO Soundbar System SB02...

  • Page 49: Selecting The Input Source

    ▷ Do not continuously expose yourself to high volume levels. Selecting the input source via the Sennheiser Smart Control app ▷ Open the Smart Control app. ▷ At the top of the playback area in the Smart Control app, tap the Input source button.
  • Page 50 Bluetooth and Spotify Connect. The LED status bar of the Soundbar lights up in the color of the active input source. ▷ Open the Smart Control app. ▷ At the very top of the header of the Sennheiser Smart Control app, tap the Settings menu. ▷...
  • Page 51 + connected paired Pairing the AMBEO Soundbar with a Bluetooth device To establish a Bluetooth connection without the Sennheiser Smart Control app: ▷ Activate Bluetooth on your Bluetooth device. ▷ To start the pairing mode of the Soundbar, press the Bluetooth button of the Soundbar for 3 seconds.
  • Page 52 If no connection can be established within 3 minutes, the pair- ing mode is terminated. If necessary, start the pairing mode again. To establish a Bluetooth connection with the Sennheiser Smart Con- trol app: ▷ Activate Bluetooth on your Bluetooth device.
  • Page 53 Configuring the network connection via WiFi or Ethernet Use the WiFi connection or the Ethernet connection for: • controlling the Soundbar via the Sennheiser Smart Control app • streaming via Apple AirPlay, Google Chromecast, Spotify Con- nect and Tidal Connect •...
  • Page 54 (e.g. connect, disconnect, > 57 adjust bass volume). Adjust the settings of the audio codec used. [Codec Codec Name] > 60 Which audio codec is used is Settings determined by the input source. 54 | Sennheiser AMBEO Soundbar System SB02...
  • Page 55 Reset all settings of the Soundbar. Reset > 70 • Reset the Soundbar’s net- work settings. • Reset the room calibration data. Manage your subwoofers Subwoofer (e.g. connect, disconnect, > 57 adjust bass volume). Sennheiser AMBEO Soundbar System SB02 | 55...
  • Page 56 ID. Opening the “Settings” menu ▷ Open the Smart Control app. ▷ At the very top of the header of the Sennheiser Smart Control app, tap the Settings menu. Exiting the submenu and returning to the previous menu ▷...
  • Page 57 3D spatial sound matched to the environment. In the Sennheiser Smart Control app, you can activate or deactivate the Soundbar’s use of this data. The Soundbar can store different data sets: The data of a calibration with subwoofer and the data of a calibration without subwoofer.
  • Page 58 • Tap the Start button in the System Calibration area of the start screen of the Sennheiser Smart Control app (> 42). • Press the Volume and Volume – buttons on the Soundbar (> 42). • Tap the Start calibration...
  • Page 59 A drop-down list appears. ▷ Tap the Calibration item in the drop-down list. Calibration menu opens. ▷ Tap the Start calibration button to start the room calibration. ▷ Follow the instructions in the Smart Control app. Sennheiser AMBEO Soundbar System SB02 | 59...
  • Page 60 Using the Soundbar Adjusting the settings of the audio codec If one of the following codecs is active via an input source, you can adjust the codec settings in the Sennheiser Smart Control app: • Dolby • DTS • MPEG-H...
  • Page 61 Smart Control app. The active codec is displayed. ▷ Tap the name of the codec. A submenu for the active codec opens. ▷ Adjust the desired settings for the active codec. Sennheiser AMBEO Soundbar System SB02 | 61...
  • Page 62 To do so, you have to have an account with the respective voice assistant. The voice assistants are deactivated upon delivery. To use the voice assistants, you have to first activate them in the Sennheiser Smart Control app. Activating a voice assistant ▷...

  • Page 63: Controlling Audio Playback

    If you want to end audio playback, you have the following options: • End audio playback using the context-sensitive buttons in the playback area of the Sennheiser Smart Control app. • Briefly press the Multi-purpose button on the Soundbar or the remote control (>...
  • Page 64 MOVIE MUSIC NEWS SPORTS NEUTRAL ADAPTIVE To activate a sound profile using the Sennheiser Smart Control app: ▷ Open the Smart Control app. ▷ Tap the desired sound profile. The active sound profile is marked with a check mark. 64 | Sennheiser AMBEO Soundbar System SB02...
  • Page 65 To deactivate a sound profile via the Soundbar’s remote control: ▷ Press the sound profile button of the desired sound profile. To deactivate a sound profile via the Sennheiser Smart Control app: ▷ Tap the check mark with which the active sound profile is marked.
  • Page 66 Activating/deactivating the night mode “Night” via the remote control ▷ Press the Night button on the remote control. Activating/deactivating the night mode “Night” via the Sennheiser Smart Control app ▷ In the Smart Control app, tap the software switch next to the dis- play Night mode.
  • Page 67 Activating/deactivating the voice mode “Voice” via the remote control ▷ Press the Voice button on the remote control. Activating/deactivating the voice mode “Voice” via the Sennheiser Smart Control app ▷ In the Smart Control app, tap the software switch next to the dis- play Voice Enhancement.

  • Page 68: Replacing The Battery Of The Remote Control

    ▷ Insert the new battery (type CR2032, 3 V) into the battery com- partment. Observe correct polarity when inserting the battery. ▷ Close the battery compartment cover by turning one turn clock- wise. 68 | Sennheiser AMBEO Soundbar System SB02...

  • Page 69: Installing Firmware Updates

    You can update the firmware of the Soundbar and the AMBEO Sub(s) using a USB flash drive or via the Internet using the Sennheiser Smart Control app. Update via the Sennheiser Smart Control app To update the firmware via the Smart Control app, the Soundbar has to be connected to the Internet via WiFi or Ethernet (>...

  • Page 70: Resetting The Soundbar

    A drop-down list appears. ▷ Select Reset from the drop-down list. ▷ In the Reset all settings area, tap the Reset button. During the reset, the LED status bar displays a red and white sequence. 70 | Sennheiser AMBEO Soundbar System SB02...
  • Page 71 ▷ In the Reset network settings area, tap the Reset button. Resetting all room calibration data You can only reset the room calibration data via the Sennheiser Smart Control app. ▷ Tap the System button in the Settings menu of the Smart Control app.
  • Page 72 Wait for at least 10 seconds before connecting the device to the power supply system again (> 38). 2. Connect the Soundbar and/or the subwoofer to the Sennheiser Smart Control app to install the latest firmware (> 40).

  • Page 73: Specifications

    Dimensions (W x H x D) approx. 105.1 x 7.7 x 12.1 cm incl. feet approx. 105.1 x 7.5 x 12.1 cm w/o feet Weight approx. 6.3 kg Magnetic field strength 23.5 mT Sennheiser AMBEO Soundbar System SB02 | 73...
  • Page 74 AMBEO Sub connection: 5.2, Bluetooth Low Energy Transmission frequency 2,400 MHz to 2,483.5 MHz GFSK, π/4 DQPSK, 8DPSK Modulation Profiles A2DP, AVRCP, GATT Output power 10 mW (max) Codec AAC, SBC for AMBEO Sub connection: LC3 74 | Sennheiser AMBEO Soundbar System SB02...
  • Page 75 (with established WiFi connection): http://ambeo) Playable audio formats for network streaming AMBEO Soundbar SB02 Audio format/Codec File extension AAC/HE-AAC LPCM FLAC AIFF ALAC Vorbis Dolby Atmos Music Sony 360 Reality Audio Sennheiser AMBEO Soundbar System SB02 | 75...
  • Page 76 27 Hz to 80 Hz (-3 dB) Power plug county-specific Voltage range 100 – 240 V~ 50/60 Hz Power consumption max. 2.5 A Standby power wireless operation: < 1.9 W consumption wired operation: < 0.4 W 76 | Sennheiser AMBEO Soundbar System SB02...
  • Page 77 8.2 kg Magnetic field strength 2 mT Bluetooth version 5.2, Bluetooth Low Energy Transmission frequency 2,400 MHz to 2,483.5 MHz Modulation GFSK Output power 10 mW (max) Codec Range up to 10 m Sennheiser AMBEO Soundbar System SB02 | 77...

  • Page 78: Manufacturer Declarations

    Recycle electrical and electronic equipment and batteries/recharge- able batteries at the end of their operational lifetime in order to make contained recyclable materials usable and to avoid littering the envi- ronment. 78 | Sennheiser AMBEO Soundbar System SB02...
  • Page 79 United States and other countries, used with per- mission. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. Sennheiser AMBEO Soundbar System SB02 | 79...

This manual is also suitable for:

Ambeo sb02mAmbeo sw02

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