Power Turns Off Automatically; Lcd Screen Gets Dark; Cannot Print From A Computer; Checking The Connection (Usb) - Epson WF-2820 Series User Manual

Solving Problems

Power Turns Off Automatically

❏ Select Power Off Settings in Settings, and then disable the Power Off If Inactive and Power Off If
Disconnected settings.
❏ Disable the Power Off Timer setting in Settings.
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.

LCD Screen Gets Dark

The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

Cannot Print from a Computer

Checking the Connection (USB)

❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
❏ If the printer cannot print using a USB connection, try the following.
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print.
Re-set the USB connection by following the steps in this manual for changing the connection method to a
computer. See the related information link below for details.
Related Information
"Changing the Connection Method to a Computer" on page 40
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Checking the Connection (USB)
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