Canon ICAM62B Advanced User's Manual page 570

Troubleshooting Guide
Cannot reconnect to a smartphone.
Even with a combination of the same camera and smartphone, if you
z
have changed the settings or selected a different setting, reconnection
may not be established even after selecting the same SSID. In this case,
delete the camera connection settings from the Wi-Fi settings on the
smartphone and set up a connection again.
A connection may not be established if Camera Connect is running when
z
you reconfigure connection settings. In this case, quit Camera Connect
for a moment and then restart it.
Operation Problems
Touch operation is not possible.
Make sure [ 5 : Touch control] is set to [Standard] or [Sensitive]
z
( = 509).
A camera button or dial does not work as expected.
For movie recording, check the [ 5 : Shutter btn function for movies]
z
setting ( = 513).
Check [ 8 : C.Fn III-2: Customize buttons] and [ 8 : C.Fn III-3:
z
Customize dials] settings ( = 537, = 542).
570