Xerox Phaser 7760 Service Manual page 441

7. Verify that the front Tray 1 (MPT) Guide is in the correct position.
Revised
Phaser 7760 Color Laser Printer
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be either from a previ-
ous page or from the page currently being printed. The printer displays no error code.
Figure 16 Residual Image or Ghosting
1. Ensure that the paper you are using is the correct type for the printer and is correctly
loaded in the printer. Print the Paper Tips Page (Printer Menu > Information Pages >
Paper Tips Page). The printer prints 3 Paper Tips pages. Follow the instructions on the
Paper Tips Page to perform the procedure.
2. Ensure that the paper loaded in the tray matches the paper type selected on the Control
Panel.
3. Ensure that genuine Xerox Toner is installed in the printer.
4. If the problem continues, change the paper type from the Control Panel Menu to the next
lightest type of paper than existing type of paper.
5. If the colors are offset by only a small amount (10 mm maximum), then calibration of the
Laser may be needed. This is mis-registration, not Ghosting, refer to Section 3,
Mis-Registered on Paper.
6. If the ghosting is offset by 84 mm, perform the Remove Print Smears procedure (Printer
Menu > Troubleshooting > Print Quality Problems > Remove Print Smears). The
printer prints 5 blank pages. Inspect, clean, and replace the Fuser if necessary.
NOTE: Some ghosting may appear on transparency film and is a limitation of the printer.
January 2010
3-17
Initial Actions Before Troubleshooting
Image
Image Quality