Page 1: User Guide
® Phaser 7760 c o l o r l a s e r p r i n t e r User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Anv ä ndarhandbok www.xerox.com/office/support...
Page 2 Copyright © 2006 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrighted materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Page 3: Table Of Contents
Xerox Support Centre ........
Page 4 Contents Printing Basics Overview of Basic Steps ........... . 3-2 Supported Paper and Media.
Page 5 Contents Print Quality Controlling the Quality of Your Prints ......... 4-2 Selecting a Print-Quality Mode.
Page 6 Contents Troubleshooting Clearing Paper Jams ............6-2 Preventing Jams .
Page 7: Printer Features
Printer Features This chapter includes: Parts of the Printer on page 1-2 ■ ■ Printer Configurations on page 1-6 ■ Control Panel on page 1-9 More Information on page 1-13 ■ Phaser® 7760 Color Laser Printer...
Page 8: Parts Of The Printer
Parts of the Printer Parts of the Printer This section includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 Internal Components on page 1-4 ■ ■ Options on page 1-5 Front-Right View 7760-147 Tray 1 (Multi-Purpose Tray) Front door Tray 2 Top output tray...
Page 9: Rear-Left View
Parts of the Printer Rear-Left View 7760-099 USB connection Ethernet 10/100/1000 Base-Tx connection Circuit breaker Power cord connection Front-Left View 7760-155 Door A Door D Tray 1 (MPT) Door B Phaser® 7760 Color Laser Printer...
Page 10: Internal Components
Parts of the Printer Internal Components 7760-100 Transfer Roller Fuser Accumulator Belt Cleaner Imaging Units Waste Cartridge Toner Cartridges Accumulator Belt Phaser® 7760 Color Laser Printer...
Page 11: Options
Parts of the Printer Options 7760-098 Trays 3-5, (2500-Sheet High-Capacity Feeder) Finisher Door (Finisher with booklet maker) Finisher Upper Output Tray Finisher Stacker Output Tray Cover 5 (Finisher Door 5) Finisher Booklet Output Tray 7760-156 Door B Door C Trays 3-5 (1500-Sheet High-Capacity Feeder) Horizontal transport (top output tray with finisher installed) Punch Waste Box Staple unit...
Page 12: Printer Configurations
Printer Configurations Printer Configurations This section includes: ■ Standard Features on page 1-6 ■ Available Configurations on page 1-7 Options on page 1-7 ■ Standard Features ■ Maximum print speed: ■ 35 ppm (pages per minute) color ■ 45 ppm monochrome ■...
Page 13: Available Configurations
Optional Standard Standard Options The following options can be purchased separately for the Phaser 7760 Color Laser Printer. Print the Configuration page to see which options are installed on your printer. To print the Configuration page, see Information Pages on page 1-11.
Page 14 TekColor Corrections for your Phaser 7760 printer. PhaserCal software is a subset of PhaserMatch and comes standard on all Phaser 7760 Color Laser Printer configurations. PhaserMatch software is standard on the Phaser 7760GX and Phaser 7760DX configurations.
Page 15: Control Panel
Control Panel Control Panel This section includes: ■ Control Panel Features on page 1-9 ■ Control Panel Layout on page 1-10 ■ Menu Map on page 1-11 ■ Information Pages on page 1-11 ■ Sample Pages on page 1-11 Control Panel Features The control panel: ■...
Page 16: Control Panel Layout
Control Panel Control Panel Layout 7760-161 Status Indicator LED: Back button Green: Printer is ready to print. Returns to the previous menu item. Orange: Warning condition, printer continues Up Arrow button to print. Scrolls upward through the menus. Red: Startup sequence or error condition. Down Arrow button Blinking: Printer is busy or warming up.
Page 17: Information Pages
Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure. Note: This print icon appears before the titles of information pages that can be printed.
Page 18 Select , and then press the OK button. Sample Pages Select either , and then press the CMYK Sampler Pages RGB Sampler Pages OK button to print. See also: Advanced Features Guide at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer 1-12...
Page 19: More Information
More Information More Information This section includes: ■ Resources on page 1-13 ■ Xerox Support Centre on page 1-14 Resources Obtain information regarding your printer and its capabilities from the following sources. Information Source Setup Guide* Packaged with printer Quick Reference Guide*...
Page 20: Xerox Support Centre
More Information Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for printers with Windows 2000 and later or Mac OS X, version 10.2 and higher. The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock.
Page 21: Network Basics
Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-9 ■ This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 22: Overview Of Network Setup And Configuration
Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/office/drivers. For more detailed networking information, see the Advanced Features Guide at www.xerox.com/office/7760support. Phaser® 7760 Color Laser Printer...
Page 23: Setting Up The Network
Setting Up the Network Setting Up the Network This section includes: ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 Connecting via Ethernet (Recommended) on page 2-4 ■ Choosing a Connection Method Connect the printer via Ethernet or USB. A USB connection is a direct connection and not used for networking.
Page 24: Connecting Via Ethernet (Recommended)
Setting Up the Network Connecting via Ethernet (Recommended) Ethernet can be used for one or more computers. It supports many printers and systems on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server.
Page 25: Configuring The Network Address
DSL router, see your router’s documentation for information on IP addressing. See also: Knowledge Base at www.xerox.com/office/7760support Automatically Setting the Printer’s IP Address (Windows) If the printer is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your printer.
Page 26: Dynamic Methods Of Setting The Printer's Ip Address
Configuring the Network Address Dynamic Methods of Setting the Printer’s IP Address Set the printer’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreWare IS ■ AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol (IP) address of the printer...
Page 27 ■ DDNS: Set to ON. Release Host Name: Set to NO. ■ ■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) Click Save Changes when you are finished entering the settings.
Page 28: Manually Setting The Printer's Ip Address
, and then press the OK button to select DHCP/BOOTP Select , and then press the OK button. TCP/IP Address Enter the printer’s IP address, and then press the OK button. See also: Advanced Features Guide at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 29: Installing The Printer Drivers
Macintosh OS X, Version 10.2 and Higher on page 2-12 Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Source*...
Page 30: Windows 98 Se Or Later And Windows 2000 Or Later
Select your desired language from the list. Select Install Printer Driver. Select the installation method you want to use, and then follow the onscreen instructions. See also: Advanced Features Guide at www.xerox.com/office/7760support Knowledge Base at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer 2-10...
Page 31: Macintosh Os 9.X
Insert the Software and Documentation CD-ROM into the CD-ROM drive. Use the Desktop Printer Utility to create a desktop USB printer. The utility is located in the PhaserTools folder that is created during the software installation. See also: Advanced Features Guide at www.xerox.com/office/7760support Knowledge Base at www.xerox.com/office/7760support EtherTalk Note: If you use EtherTalk, Macintosh computers do not require IP addresses.
Page 32: Macintosh Os X, Version 10.2 And Higher
Confirm that the first drop-down menu is set to Bonjour (Rendezvous). Select the printer in the window. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer model from the list of available devices.
Page 33 LPD/LPR from the second pull-down menu. Enter the printer’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button.
Page 34 Does not select the appropriate printer from the Print Using drop-down list, go to Step 6. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer from the list of available printers. Click the Add button.
Page 35 Installing the Printer Drivers LPD Connection To install the printer driver from the Software and Documentation CD-ROM: Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the printer software. Once installation is complete, open the Printer Setup Utility. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.
Page 36: Printing Basics
■ Printing on Both Sides of the Paper on page 3-30 ■ Printing on Specialty Media on page 3-33 Choosing Output Options on page 3-48 ■ See also: Using paper trays video tutorials at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 37: Overview Of Basic Steps
Overview of Basic Steps Overview of Basic Steps Load paper in the tray. If you are prompted by the control panel, either confirm the paper type and size or change it as required. From the software application, access the Print dialog box, and then select printing options in the printer driver.
Page 38: Supported Paper And Media
Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 7760 Color Laser Printer. They are guaranteed to produce excellent results with your printer.
Page 39: Paper That Can Damage Your Printer
Padded envelopes ■ Non-laser glossy paper ■ Transparencies other than the Xerox Digital Color Clear Transparencies ■ Label stock that has one or more labels removed from a sheet Media that is less than 75 g/m (20 lb. Bond) or more than 255 g/m (90 lb.
Page 40: Supported Paper Sizes And Weights
, and then press the OK button. Information Pages Select , and then press the OK button to print. Paper Tips Page See also: Printing on Specialty Media on page 3-33 Recommended Media List at www.xerox.com/paper Phaser® 7760 Color Laser Printer...
Page 41 Supported Paper and Media Paper Sizes and Weights for Tray 1 (MPT) 7760-169 Tray 1 (MPT) 75–255 g/m (20–72 lb. Bond, 22–90 lb. Cover) Statement 5.5 x 8.5 in. Custom Sizes Short Edge: Executive 7.25 x 10.5 in. – – 305 mm (3.95 12.00 in.) Letter...
Page 42 Supported Paper and Media Tray 1 (MPT) #10 Commercial 4.12 x 9.5 in. Monarch 3.87 x 7.5 in. 5.25 x 7.25 in. 110 x 220 mm 114 x 162 mm 162 x 229 mm 229 x 324 mm 176 x 250 mm Phaser®...
Page 43 Supported Paper and Media Paper Sizes and Weights for Trays 2–5 7760-104 Trays 2–5 75–216 g/m (18–57 lb. Bond, 22–80 lb. Cover) Statement 5.5 x 8.5 in. Custom Sizes (Tray 2 only)* Short Edge: Letter 8.5 x 11 in. – 297 mm (5.5–11.70 in.) US Folio 8.5 x 13 in.
Page 44: Loading Paper
Thick glossy paper: 170–220 g/m (65–80 lb. Cover) Envelopes ■ ■ Labels ■ Xerox Digital Color Clear Transparency ■ Custom size paper, including banner See also: Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Note: If you change the paper in Tray 1 (MPT), select the correct paper type and size on the control panel.
Page 45 Loading Paper Long-Edge Feed Place Letter, A4, B5 JIS, ISO B5, Statement, Executive, and paper shorter than 305 mm (12.0 in.) or wider than 140 mm (5.5 in.) long-edge feed (LEF). Note: If your printer has a finisher with a booklet maker, you must load paper short-edge feed to print booklets;...
Page 46 Loading Paper For automatic 2-sided printing, place side one faceup, with the top of the page ■ towards the front of the printer. Prepunched holes should enter the printer first. 7760-119 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
Page 47 Loading Paper Adjust the paper guides to the size of the paper. 7760-049 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following: Select , and then press the OK button.
Page 48 Loading Paper Short-Edge Feed Use short-edge feed for Labels, Legal, Tabloid, Tabloid Extra, A3, A5, A6, US Folio, B4 JIS, SRA3, and paper that is narrower than 140 mm (5.5 in.) or longer than 305 mm (12.0 in.). Note: If your printer has a finisher with a booklet maker, you must load paper short-edge feed to print booklets.
Page 49 Loading Paper For automatic 2-sided printing, place side one faceup, with the top of the page ■ entering the printer last. Place prepunched paper with the holes toward the front of the printer. 7760-120 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
Page 50 Loading Paper Adjust the guides to fit the paper. 7760-105 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new size or type of paper in the tray, do the following: Select , and then press the OK button.
Page 51: Using Manual Feed In Tray 1 (Mpt)
Loading Paper Using Manual Feed in Tray 1 (MPT) If you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job. Selecting Manual Feed Using Windows To select manual feed using Windows 2000, Windows XP, or Windows Server 2003: In the Windows printer driver, click the Paper/Quality tab.
Page 52: Loading Paper In Trays 2-5
(50–60 lb. Cover) Thick glossy paper: 170–220 g/m (65–80 lb. Cover) ■ ■ Xerox Digital Color Clear Transparency (Tray 2 Only) Note: Custom size paper can be loaded in Tray 2 only. See also: Paper Sizes and Weights for Trays 2–5...
Page 53 Loading Paper Long-Edge Feed Use long-edge feed for all paper types and sizes, except paper that is longer than 297 mm (11.7 in.). Note: If your printer has a finisher with a booklet maker, you must load paper short-edge feed to print booklets;...
Page 54 Loading Paper ■ For automatic 2-sided printing, insert the side to be printed facedown, with the top of the paper at the front of the tray. Prepunched holes should be on the left side of the tray. 7760-062 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
Page 55 Loading Paper Push the tray completely into the printer. 7760-023 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new type of paper in the tray or loaded a custom size in Tray 2, do the following: Select , and then press the OK button.
Page 56 Loading Paper Short-Edge Feed Use short-edge feed for Letter, A4, B5 JIS, and paper longer than 297 mm (11.7 in.). Note: If your printer has a finisher with a booklet maker, you must load paper short-edge feed to print booklets. Pull out the tray.
Page 57 Loading Paper For 2-sided printing, insert the side to be printed facedown, with the top of the paper ■ towards the right side of the tray. Prepunched holes should be towards the front of the tray. 7760-063 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams.
Page 58 Loading Paper Push the tray completely into the printer. 7760-023 When the control panel prompts you to confirm the type and size of paper in the tray, press the OK button to use the current tray setup. If you loaded a new type of paper in the tray or loaded a custom size in Tray 2, do the following: Select Change setup...
Page 59: Selecting Printing Options
■ See also: Advanced Features Guide at www.xerox.com/office/7760support Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.
Page 60: Selecting Options For An Individual Job (Windows)
With the desired document or graphic open in your application, access the Print dialog box. Select the Phaser 7760 Color Laser Printer and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
Page 61 Selecting Printing Options Printing Options for Windows Operating Systems (Continued) Operating System Driver Tab Printing Options Windows 98 SE Setup tab Paper type, size, and tray selection ■ Orientation ■ Automatic 2-sided printing ■ Print quality ■ End of job notification ■...
Page 62: Selecting Options For An Individual Job (Macintosh)
Selecting Printing Options Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select the desired printing options from the menus and drop-down lists that are displayed.
Page 63 Selecting Printing Options Macintosh PostScript Driver Settings (Continued) Operating System Driver Drop-Down Title Printing Options Mac OS X, version Copies & Pages Copies ■ 10.2 and 10.3 Pages ■ Layout Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■...
Page 64 Selecting Printing Options Macintosh PostScript Driver Settings (Continued) Operating System Driver Drop-Down Title Printing Options Advanced Options Paper destination ■ Paper types ■ Offset collated sets ■ Separation pages ■ Finishing Options Stapling ■ Hole punching ■ Destination ■ Offset collated sets ■...
Page 65: Printing On Both Sides Of The Paper
3-31 ■ Note: For information about manual two-sided printing, go to the Knowledge Base at www.xerox.com/office/7760support. Automatic 2-Sided Printing Guidelines To use the printer’s automatic 2-sided printing (duplex) feature: ■ The paper must have a length of 148–457 mm (5.83–18 in.).
Page 66: Binding Edge Options
Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.
Page 67 Printing on Both Sides of the Paper To select automatic 2-sided printing: Operating System Steps Windows 98 SE Select the Setup tab. Select Print on 2 Sides. Select or deselect Bind On Top Edge. Windows 2000, Select the Layout tab. Windows XP, or Select either Flip On Long Edge or Flip On Short Edge under Print Windows Server 2003...
Page 68: Printing On Specialty Media
Transparencies can be printed from Tray 1 (MPT) and Tray 2. They should be printed on one side only. For best results, use only Xerox Digital Color Clear Transparency Film. For more information, see the Recommended Media List at www.xerox.com/paper.
Page 69 , and then press the OK button. Select , and then press the OK button. Xerox Transparency Select the transparency size, and then press the OK button. Note: For some sizes that can be loaded in either direction, you need to select the size...
Page 70 Change setup Select the , and then press the OK button. Xerox Transparency Select the transparency size, and then press the OK button. Note: For some sizes that can be loaded in either direction, you need to select the size...
Page 71: Printing Envelopes
Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
Page 72 Printing on Specialty Media Printing Envelopes from Tray 1 (MPT) Open Tray 1 (MPT). 7760-027 Insert the envelopes into Tray 1 (MPT), and adjust the paper guides to match the size of the envelopes. ■ Place the side to be printed facedown. ■...
Page 73: Printing Labels
Printing Labels Labels can be printed from Tray 1 (MPT) only. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. See also: Paper Sizes and Weights for Tray 1 (MPT) on page 3-6 Guidelines ■...
Page 74 Printing on Specialty Media Printing Labels from Tray 1 (MPT) Open Tray 1 (MPT). 7760-027 Load the labels in Tray 1 (MPT). ■ Insert the label sheets long-edge feed. ■ Place the labels sheets facedown. ■ Place the top of the page towards the front of the printer. 7760-124 Adjust the paper guides to match the size of the sheets.
Page 75: Printing Glossy Paper
Note: Glossy paper should be printed on one side only. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Guidelines ■ Do not open sealed packages of glossy paper until you are ready to load them into the printer.
Page 76 Printing on Specialty Media Printing Glossy Paper from Tray 1 (MPT) Open Tray 1 (MPT). 7760-027 Fan the glossy paper to release sheets that may be stuck together. 7760-106 Phaser® 7760 Color Laser Printer 3-41...
Page 77 Printing on Specialty Media Insert the glossy paper into Tray 1. Use long-edge feed (with the long edge entering the printer first) for Letter- and ■ A4- size paper. ■ Use short-edge feed (with the short edge entering the printer first) for Tabloid, Tabloid Extra, A3, and SRA3 paper.
Page 78 Printing on Specialty Media Printing Glossy Paper from Trays 2-5 Pull out the tray. 7760-110 Fan the paper to release sheets that are stuck together. 7760-106 Insert glossy paper with the long edge along the left side of the tray. ■...
Page 79 Printing on Specialty Media Push the tray all the way back into the printer. 7760-023 When the control panel prompts you to confirm the type and size of paper in the tray: Select , and then press the OK button. Change setup Select (for paper over 170 g/m...
Page 80: Printing Custom Size Paper
Printing on Specialty Media Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions. Tray 1 (MPT) Tray 2 Short Edge 100–305 mm (3.95–12.00 in.) 140–297 mm (5.5–11.70 in.)
Page 81 Printing on Specialty Media Printing Custom Size Paper from Tray 2 Open Tray 2. 7760-164 7760-165 Long-Edge Feed Short-Edge Feed Insert custom size paper in Tray 2 and adjust the guides to fit the paper. When the control panel prompts you to confirm the type and size of paper in the tray: Select , and then press the OK button.
Page 82 Printing on Specialty Media Turning Off Custom Size Printing for Tray 2 Note: When you have finished using custom paper in Tray 2, select as the Auto-Sensed paper size when you load the standard-size paper. The tray guides are then used by the printer to determine the paper size in the tray.
Page 83: Choosing Output Options
Choosing Output Options Choosing Output Options This section includes: ■ Offsetting Output on page 3-49 ■ Stapling Output on page 3-50 Using the Hole Puncher on page 3-51 ■ Output Trays The printer has one output tray located on the top of the printer. If a finisher is installed the following output options are available: ■...
Page 84: Offsetting Output
Choosing Output Options Offsetting Output When you send output to the top output tray or the finisher stacker tray, the copies or jobs can be offset in the tray. Offsetting shifts the pages in the output tray for each job or each copy of a collated job.
Page 85: Stapling Output
See also: Advanced Features Guide at www.xerox.com/office/7760support Stapling Orientation The sample image in the printer driver displays the location of the staples, which changes depending on the orientation of the page and the paper feed direction (long-edge feed or short-edge feed).
Page 86: Using The Hole Puncher
Choosing Output Options Selecting Stapling From the Printer Driver To select a stapling option for a specific print job: Operating System Steps Windows 98 SE, Select the Output Options tab. Windows 2000, Select the stapling option from the Stapling drop-down list. Windows XP, Windows Server 2003 Mac OS 9 or...
Page 87 Choosing Output Options Selecting Hole Punching from the Printer Driver To select a hole punching option for a specific print job: Operating System Steps Windows 98 SE, Select the Output Options tab. Windows 2000, Select the number of holes from the Hole Punching drop-down list. Windows XP, Select Finisher Output Tray from the Paper Destination drop-down Windows Server 2003...
Page 88: Print Quality
Print Quality This chapter includes: Controlling the Quality of Your Prints on page 4-2 ■ ■ Solving Print-Quality Problems on page 4-5 Phaser® 7760 Color Laser Printer...
Page 89: Controlling The Quality Of Your Prints
4-3 See also: Advanced Features Guide at www.xerox.com/office/7760support Selecting a Print-Quality Mode The print-quality mode and TekColor correction directly control the quality of your prints. The print-quality mode and paper type directly control the print speed. You can change these settings in the printer driver or on the control panel.
Page 90: Adjusting Color
Controlling the Quality of Your Prints To select the print-quality mode in a supported driver: Operating System Steps Windows 98 SE Select the Setup tab. Select a print-quality mode. Windows 2000, Select the Paper/Quality tab. Windows XP, or Select a print-quality mode. Windows Server 2003 Mac OS 9.x In the Print dialog box, select General.
Page 91 Mac OS X, version In the Print dialog box, select Image Quality from the drop-down list. 10.2 and higher Select the desired color correction from the Color Correction drop- down list. See also: Knowledge Base at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 92: Solving Print-Quality Problems
PANTONE Colors Do Not Match on page 4-16 ■ Color Settings Not Applied on page 4-16 ■ Print Area Is Not Centered on the Paper on page 4-17 See also: Knowledge Base at www.xerox.com/office/7760support Advanced Features Guide at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 93: Light Lines Or Streaks In One Color
Solving Print-Quality Problems Light Lines or Streaks in One Color Problem Thin, light or white lines appear in only one color. Solution Open the front door. Remove the waste cartridge. Clean the laser window for the color affected with the laser window cleaner wand. See Cleaning the Laser Window on page 5-3.
Page 94: Dark Lines, Smudges, Or Streaks Through All Colors
Solving Print-Quality Problems Dark Lines, Smudges, or Streaks Through All Colors Problem Dark or light marks appear on the page in all colors and/or in non-printed areas. Solution Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3.
Page 95: Repeating Defects
Solving Print-Quality Problems Repeating Defects Problem Spots or lines appear at regular intervals on the Spots or lines appear at regular intervals on the page, in the direction the paper moves through page, in the direction the paper moves through the printer, in only one color.
Page 96: Colors Align Incorrectly
Solving Print-Quality Problems Colors Align Incorrectly Problem Color has shifted outside the designated area or is superimposed over another color. Solution Open and close the front door. The printer performs an automatic registration calibration with the next print. Phaser® 7760 Color Laser Printer...
Page 97: Incomplete Fusing
Solving Print-Quality Problems Incomplete Fusing Problem Toner appears to be missing from the print, or rubs off easily. Solution Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3. Verify that the paper is properly loaded in the tray, and the correct paper type is selected in menu.
Page 98: Image Is Offset
Solving Print-Quality Problems Image Is Offset Problem Toner appears to have been pulled off the page and placed about 84 mm (3.3 in.) across the page from where it should be. Solution Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3.
Page 99: Solid Fills Appear Mottled Or Blotchy, Blacks Appear Blue
Solving Print-Quality Problems Solid Fills Appear Mottled or Blotchy, Blacks Appear Blue Problem Solution Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3. Verify that the paper is properly loaded in the tray, and the correct paper type is selected in menu.
Page 100: Poor Transparency Print Quality
Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
Page 101: All Colors Are Too Light Or Too Dark
Verify the print-quality mode selected is appropriate for the paper type. If the problem continues, in the Xerox printer driver (Windows 2000 or later), select the TekColor tab, click the More Options button, and then adjust the Lightness level.
Page 102: Colors Vary Between Computers
The color produced by the printer is different from the color that it must match. Solution For help with color matching problems, go to www.xerox.com/office/7760support. If the problem continues, follow these steps to ensure that the colors produced by the printer...
Page 103: Printed Colors Do Not Match Monitor Colors
Advanced Features Guide at www.xerox.com/office/7760support PANTONE Colors Do Not Match Problem The colors printed on the document do not match the Phaser 7760 Color Laser Printer PANTONE color chart. Solution For information about PANTONE color matching, go to www.xerox.com/office/7760support. Color Settings Not Applied...
Page 104: Print Area Is Not Centered On The Paper
, and then press the OK button. Calibrate Margins Page Select the appropriate tray to calibrate, and then press the OK button. Follow the instructions on the Calibrate Margins page. See also: Advanced Features Guide at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer 4-17...
Page 105: Maintenance
Emptying the Punch Waste Box on page 5-12 Ordering Supplies on page 5-14 ■ ■ Moving and Repacking the Printer on page 5-16 See also: Maintenance video tutorials at www.xerox.com/office/7760support Replacing supplies video tutorials at www.xerox.com/office/7760support Phaser® 7760 Color Laser Printer...
Page 106: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Cleaning the Outside of the Printer on page 5-2 ■ ■ Cleaning the Laser Window on page 5-3 For safety information, see User Safety on page A-1. Cleaning the Outside of the Printer To remove stains, clean the outside of the printer using a soft, damp cloth moistened with a mild neutral detergent.
Page 107: Cleaning The Laser Window
Cleaning the Printer Cleaning the Laser Window Open the front door. 7760-008 Open the waste cartridge door. 7760-024 Remove the waste cartridge. 7760-158 Note: Be careful not to spill the toner by tipping the waste cartridge. Phaser® 7760 Color Laser Printer...
Page 108 Cleaning the Printer Remove the laser cleaning wand from the front door. 7760-160 Insert the laser cleaning wand into the slot, there is a slot for each imaging unit labeled one through four. Push the wand all the way into the printer until you hear a click or the arrow on the wand aligns with the front of the printer.
Page 109 Cleaning the Printer Reinsert the waste cartridge and close the waste cartridge door. 7760-026 Close the front door. 7760-008 Phaser® 7760 Color Laser Printer...
Page 110: Adding Staples
Adding Staples Adding Staples This section includes: ■ Adding Staples to the Regular Stapler on page 5-6 ■ Adding Staples to the Booklet Stapler on page 5-9 Note: The staple cartridges used in the booklet stapler are different from the staple cartridges used in the regular stapler.
Page 111 Adding Staples Remove the stapler by the handle. 7760-077 If present, remove the empty staple cartridge. 7760-080 Insert a new staple cartridge. 7760-081 Phaser® 7760 Color Laser Printer...
Page 112 Adding Staples Insert the stapler in the finisher. 7760-078 Close the finisher door. 7760-003 Phaser® 7760 Color Laser Printer...
Page 113: Adding Staples To The Booklet Stapler
Adding Staples Adding Staples to the Booklet Stapler When the control panel displays a message that staple cartridge R2 or R3 needs to be replaced, follow these steps. Open the finisher door. 7760-075 Pull out the booklet stapler. 7760-094 Phaser® 7760 Color Laser Printer...
Page 114 Adding Staples Remove the empty staple cartridges. Note: Usually both cartridges are empty at the same time. You may need to replace both of them. 7760-095 Insert the new staple cartridges. 7760-140 Push the booklet stapler into the printer. 7760-141 Phaser®...
Page 115 Adding Staples Close the finisher door 7760-003 Phaser® 7760 Color Laser Printer 5-11...
Page 116: Emptying The Punch Waste Box
Emptying the Punch Waste Box Emptying the Punch Waste Box Open the finisher door. 7760-075 Remove the punch waste box. 7760-084 Empty the waste. Insert the punch waste box into the finisher. 7760-085 Phaser® 7760 Color Laser Printer 5-12...
Page 117 Emptying the Punch Waste Box Close the finisher door. 7760-003 Phaser® 7760 Color Laser Printer 5-13...
Page 118: Ordering Supplies
Ordering Supplies Ordering Supplies This section includes: ■ Consumables on page 5-14 ■ Routine Maintenance Items on page 5-14 When to Order Supplies on page 5-14 ■ ■ Recycling Supplies on page 5-15 Certain consumables and routine maintenance items need to be ordered occasionally. Each item includes installation instructions in the package.
Page 119: Recycling Supplies
Ordering Supplies To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/7760supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
Page 120: Moving And Repacking The Printer
Do not remove the toner cartridges; leave them locked in the normal operating position. Repack the printer using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the printer are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the printer, contact your local Xerox service representative.
Page 121: Troubleshooting
Troubleshooting This chapter includes: Preventing Jams on page 6-2 ■ ■ Getting Help on page 6-23 See also: Troubleshooting video tutorials at www.xerox.com/office/7760support Print Quality on page 4-1 Phaser® 7760 Color Laser Printer...
Page 122: Clearing Paper Jams
Clearing Paper Jams Clearing Paper Jams This section includes: ■ Preventing Jams on page 6-2 ■ Jams in the Printer on page 6-2 Jams in the Finisher on page 6-17 ■ Preventing Jams To reduce the frequency of paper jams, follow the guidelines and instructions in Printing Basics which includes information about supported paper and other media, guidelines for...
Page 123 Clearing Paper Jams Jam at the Fuser Follow these steps to clear the jam. Push up on the latch on the left side of the printer to open Left Door A. Warning: Use caution, components behind the left door may be hot. 7760-010 Lift the release latch located on the right side of the fuser.
Page 124 Clearing Paper Jams Remove the jammed paper. Confirm that all paper fragments are removed. 7760-041 Push down the release latch. 7760-042 Close Left Door A. 7760-015 Phaser® 7760 Color Laser Printer...
Page 125 Clearing Paper Jams Jam at the Duplex Unit Follow these steps to clear the jam. Open Tray 1 (MPT). 7760-027 Open Left Door D. 7760-028 Remove the jammed paper. 7760-029 Phaser® 7760 Color Laser Printer...
Page 126 Clearing Paper Jams Close Left Door D. 7760-030 Phaser® 7760 Color Laser Printer...
Page 127 Clearing Paper Jams Jam at Tray 1 (MPT) Follow these steps to clear the jam. Remove paper from Tray 1 (MPT). Confirm that all paper fragments are removed. 7760-046 Remove the jammed paper from Tray 1 (MPT). Confirm that all paper fragments are removed.
Page 128 Clearing Paper Jams Remove the jammed paper. Confirm that all paper fragments are removed. 7760-048 Close Left Door A. 7760-015 Replace the paper in the tray. Note: Do not load paper above the fill line. 7760-068 Phaser® 7760 Color Laser Printer...
Page 129 Clearing Paper Jams Jam at Tray 2 Follow these steps to clear the jam. Open Left Door B. 7760-050 Remove the jammed paper. Confirm that all paper fragments are removed. 7760-051 Close Left Door B. 7760-052 Phaser® 7760 Color Laser Printer...
Page 130 Clearing Paper Jams Pull Tray 2 out of the printer. 7760-053 Remove any crumpled paper from the tray. 7760-054 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7760-055 Push Tray 2 completely back into the printer.
Page 131 Clearing Paper Jams Jam at Tray 3, 4, or 5 Follow these steps to clear the jam. Open Left Door C. 7760-043 Remove the jammed paper. Confirm that all paper fragments are removed. 7760-044 Close Left Door C. 7760-045 Phaser® 7760 Color Laser Printer 6-11...
Page 132 Clearing Paper Jams Pull out the tray specified on the control panel. 7760-133 Remove crumpled paper from the tray. 7760-134 Note: If you have a high-capacity feeder, lift the cover on the left side of the tray and remove the jammed paper. 7760-135 Phaser®...
Page 133 Clearing Paper Jams Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper. 7760-136 Push the tray completely into the printer. 7760-137 Phaser® 7760 Color Laser Printer 6-13...
Page 134 Clearing Paper Jams Jam at Left Door (A, B, or C) Follow these steps to clear the jam. Open the left door (A, B, or C) specified on the control panel. Door A 7760-010 Door B Door C 7760-043 7760-050 Phaser®...
Page 135 Clearing Paper Jams Remove the jammed paper. Confirm that all paper fragments are removed. Door A 7760-041 Door B Door C 7760-044 7760-051 Phaser® 7760 Color Laser Printer 6-15...
Page 136 Clearing Paper Jams Close the left door. Door A 7760-015 Door B Door C 7760-045 7760-052 Phaser® 7760 Color Laser Printer 6-16...
Page 137: Jams In The Finisher
Clearing Paper Jams Jams in the Finisher This section includes: ■ Jam Under the Top Output Tray on page 6-17 ■ Jam at the Finisher - Area 2 on page 6-18 ■ Jam at the Finisher - Area 3 on page 6-19 Jam at the Finisher - Area 4 on page 6-20 ■...
Page 138 Clearing Paper Jams Jam at the Finisher - Area 2 Follow these steps to clear the jam. Open the finisher door. 7760-075 Open the handle (2a or 2b) specified on the control panel. If necessary, rotate knob 2c counterclockwise. Pull the jammed paper out of the finisher. Confirm that all paper fragments are removed. 7760-163 Close handle 2a and/or 2b by moving them to the left.
Page 139 Clearing Paper Jams Jam at the Finisher - Area 3 Follow these steps to clear the jam. Open the finisher door. 7760-075 Open handle 3 by pulling it down. 7760-170 Pull the jammed paper out of the finisher. Confirm that all paper fragments are removed. Close handle 3.
Page 140 Clearing Paper Jams Jam at the Finisher - Area 4 Follow these steps to clear the jam. Open the finisher door. 7760-075 Pull out the booklet drawer (labeled 4). 7760-157 Remove the jammed paper. Confirm that all paper fragments are removed. Close the finisher door.
Page 141 Clearing Paper Jams Jam at Finisher Cover Follow these steps to clear the jam. Lift the finisher cover (Door 5). 7760-031 Remove the jammed paper. 7760-032 Close the finisher cover (Door 5). 7760-033 Phaser® 7760 Color Laser Printer 6-21...
Page 142 Clearing Paper Jams Finisher Stacker Output Tray Jammed Follow these steps to clear the jam. Pull the jammed paper out of the stacker output tray. 7760-032 Open the finisher door. 7760-075 Close the finisher door. 7760-003 Phaser® 7760 Color Laser Printer 6-22...
Page 143: Getting Help
7760-170 PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention.
Page 144: Phasersmart Technical Support
Follow the instructions on the screen. Web Links Xerox provides several websites that offer additional help on your Phaser 7760 Printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.
Page 145: User Safety
User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer. Electrical Safety ■ Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet.
Page 146 Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not attempt to open, reuse, or burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 7760 Color Laser Printer...
Page 147 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.
Page 148 Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Page 149 Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer: ■ Turn off the printer and unplug all power cables before moving the printer. ■ Always use four people to lift the printer. ■ Alway lift the printer from the designated lift points. 7760-162 ■...
Page 150 Symbols Marked on Product The following symbols may be marked on your product. Use caution (or draws attention to a particular component). See the manual(s) for information. Avoid pinching fingers in the printer. Use caution to avoid personal injury. Hot surface on or in the printer. Use caution to avoid personal injury.
Page 151 Index Numerics setting the printer’s IP address dynamically, 2-6 2-sided printing, 3-30 changing the IP address using automatic, 3-30 CentreWare IS, 2-6 binding edge options, 3-31 choosing a network connection, 2-3 selecting, 3-31 cleaning laser window, 5-3 printer, 5-2 accumulator belt color correction ordering supplies, 5-14 selecting in the printer driver, 4-3...
Page 152 PrintingScout Alerts, 6-23 Windows 2000 or later, 2-10 technical support, 1-13 Windows 98 SE or later, 2-10 web links, 6-24 Xerox Support Centre, 1-14 glossy paper, 3-40 duplex entrance printing from Tray 1 (MPT), 3-41 paper jam, 6-3 printing guidelines, 3-40 Phaer®...
Page 153 Windows, 3-25 Setup Guide, 1-13 technical support, 1-13 User Guide, 1-13 video tutorials, 1-13 labels, 3-38 Xerox Support Centre, 1-14 guidelines, 3-38 information pages, 1-11 printing from Tray 1 (MPT), 3-39 configuration page, 1-11 laser safety, A-2 Menu Map, 1-11...
Page 154 2-5 selecting printing options for an creating a Local Area individual job, 3-27 Network (LAN), 2-5 Xerox Support Centre, 1-14 mask, 2-6 Macintosh OS 9.x setup and configuration, 2-2 printer drivers, 2-11 TCP/IP and IP addresses, 2-5 Macintosh OS X version 10.2 and 10.3...
Page 155 Index supported for Tray 1 (MPT), 3-6, 3-8 printer supported sizes and weights, 3-5 advanced features, 1-7 transparencies, 3-33 available configurations, 1-7 types, 3-3 caution symbols, A-6 types supported by the stapler, 3-50 changing or modifying the IP address unacceptable media types, 3-4 using CentreWare IS, 2-6 usage guidelines, 3-3 configurations, 1-7...
Page 156 Windows 2000 or later, 2-10 page, 4-8 Windows 98 SE or later, 2-10 poor transparency, 4-13 Xerox Support Centre, 1-14 repeating defects, 4-8 printing solid fills mottled or blotchy, 4-12 2-sided, 3-31 automatic 2-sided, 3-30...
Page 157 Index solving print-quality problems, 4-5 printing glossy paper, 3-41 specialty media, 3-33 printing labels, 3-39 custom size paper, 3-45 printing transparencies, 3-34 envelopes, 3-36 supported paper sizes and weights, 3-6 glossy paper, 3-40 Tray 2 labels, 3-38 custom size printing, 3-46 transparencies, 3-33 trays standard print-quality mode, 4-2...
Page 158 Windows 98 SE or later, 2-10 manual feed, 3-16 printing options, 3-25 selecting printing options for an individual job, 3-25 Xerox Support Centre, 1-14 Windows PostScript driver, 2-9 Xerox supplies recycling programs, 5-15 supplies website, 5-14 Support Centre, 1-14 website resources, 6-24 Phaer®...

Xerox Phaser 7760 User Manual

1 Printer Features

2 Network Basics

3 Printing Basics

4 Print Quality

5 Maintenance

6 Troubleshooting

User Safety

Quick Links

User Guide

Related Manuals for Xerox Phaser 7760

Summary of Contents for Xerox Phaser 7760

Table of Contents