Troubleshooting And Maintenance - Omron NS8-TV0-V2 Setup Manual

7-3 Troubleshooting and Maintenance

7-3 Troubleshooting and Maintenance

7-6
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When an error occurs while operating the PT, search for the symptom in the following table
and take measures according to those provided.
Errors during Data Transfer
Symptoms at
Cause
PT
Serial transfer The CX-Designer is
not possible not connected to the
between CX- PT.
Designer and
The Expansion In-
PT.
terface for serial
port B is set to the
expansion interface
(NS5 only).
The serial port used
for connection with
the CX-Designer is
set to Allen-Bradley
DF1.
Personal com-
The installed PT
puter
system is using
cannot detect
system program
PT when
lower than Ver. 6.2.
connected via
The PT has a lot
USB.
number earlier than
that indicated in
3-3-2 Connecting
via USB.
The USB cable is
longer than 2 m.
A malfunction has
occurred due to
external noise.
A PictBridge-
compatible printer is
connected to the
USB slave connec-
tor.
Timeout
The USB cable is
occurs during
longer than 2 m.
screen transfer
using USB.
A malfunction has
occurred due to
external noise.
Errors during PT Startup
Symptoms at
Cause
PT
Indicators do Power is not being
not light. supplied to the PT.
The fuse is broken.
Possible countermeasure
Check the wiring conditions of the connecting cable.
(Refer to 3-3 Connecting the CX-Designer.)
Set the Expansion Interface to Disable on the Comm Tab
Page from the NS5 System Menu.
Data cannot be transferred using a serial port set to Allen-
Bradley DF1. Use another serial port.
Alternatively, change the serial port setting to Disable in the
Comm. Tab of the System Menu. Click the Write Button,
and transfer the data again after resetting the NS-series PT.
Install system program Ver. 6.2 or higher in the PT.
Use a PT from the lot number (or later) indicated in 3-3-2
Connecting via USB.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
Connect the personal computer to the USB slave connec-
tor.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
Possible countermeasure
Check the connection points and supply power to the PT
correctly. (Refer to 3-1 Installing the PT.)
The PT needs repair. Contact your nearest OMRON
representative.