Troubleshooting And Maintenance - Omron NS Series Setup Manual

7-3 Troubleshooting and Maintenance

7-3 Troubleshooting and Maintenance

When an error occurs while operating the PT, search for the symptom in the following table
and take measures according to those provided.
Errors during Data Transfer
Symptoms at
Serial transfer
not possible
between CX-
Designer and
PT.
Personal
computer can-
not detect PT
when con-
nected via
USB.
Timeout oc-
curs during
screen trans-
fer using USB.
Errors during PT Startup
Symptoms at
Indicators do
not light.
The indicator
is lit orange
and the screen
is blank.
7-6
Causes
PT
The CX-Designer is
not connected to
the PT.
The Expansion In-
terface for serial
port B is set to the
expansion interface
(NS5 only).
The installed PT
system is using
system program
lower than Ver. 6.2.
The PT has a lot
number earlier than
that indicated in 3-
3-2 Connecting via
USB.
The USB cable is
longer than 2 m.
A malfunction has
occurred due to
external noise.
The USB cable is
longer than 2 m.
A malfunction has
occurred due to
external noise.
Causes
PT
Power is not being
supplied to the PT.
The fuse is broken.
The system
program is cor-
rupted (fatal error).
The system
program is
corrupted (fatal
error).
Check the wiring conditions of the connecting cable.
(Refer to 3-3 Connecting the CX-Designer.)
Set the Expansion Interface to Disable on the Comm Tab
Page from the NS5 System Menu.
Install system program Ver. 6.2 or higher in the PT.
Use a PT from the lot number (or later) indicated in 3-3-2
Connecting via USB.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
Check the connection points and supply power to the PT
correctly. (Refer to 3-1 Installing the PT.)
The PT needs repair. Contact your nearest OMRON
representative.
The PT may be faulty. Contact your nearest OMRON repre-
sentative.
The PT may be faulty. Contact your nearest OMRON repre-
sentative.
Measures
Measures