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en Troubleshooting
Fault
No connection to the
home network.
Drying programme
does not start.
The programme dura-
tion changes during
the wash cycle.
Drum jerks after the
programme starts.
Fluff on the laundry.
The laundry is too
damp.
58
Cause and troubleshooting
Ensure that the home network is available.
1.
Reconnect the appliance to the home network.
2.
→ "Setting up Home Connect", Page 43
Door is not closed.
Close the door.
▶
No drying programme is selected.
Select a suitable drying programme.
▶
→ "Programmes", Page 29
The programme operation is optimised electronically.
This may change the programme duration.
Not a fault – no action required.
▶
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
Not a fault – no action required.
▶
This is caused by an internal motor test.
Not a fault – no action required.
▶
Fluff has accumulated in the drum.
Run the Drum Care programme without any laun-
▶
dry or detergent.
Unsuitable programme for the type of fabric.
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
The load is too large.
After the end of the programme, warm laundry feels
damper than it actually is.
Remove the laundry from the drum as soon as the
1.
drying programme has finished.
Spread the items of laundry for cooling.
2.
Drying target not adjusted.
Load too small.
Water tap is closed during the drying phase.
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