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Washer dryer
XQG120-
WS74D8A10W
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens XQG120

  • Page 1 Washer dryer XQG120- WS74D8A10W User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ...........  4 8 Buttons ........  25 1.1 General information.... 4 9 Programmes ......  29 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories......  36 1.4 Safe installation ...... 5 11 Laundry........  36 1.5 Safe use ........ 6 11.1 Preparing the laundry ....
  • Page 3 23 Technical data ......  63 15.3 Dispenser contents .... 42 23.1 Information regarding Free 15.4 Basic dosage ...... 42 and Open Source Software...  63 16 Home Connect ......  42 24 Applicable standard....  64 16.1 Setting up the Home Con- nect app ........  43 16.2 Setting up Home Connect.. 43 16.3 Activating Wi-Fi on the ap- pliance ........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. WARNING ‒ Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶...
  • Page 7 Safety en ▶ Call customer services. → Page 62 An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
  • Page 8 en Safety Unwashed laundry that has come into contact with solvents, oil, wax, wax remover, paint, grease or stain remover may ignite when drying is in progress. ▶ Do not place laundry in this appliance to be dried if the laundry has not been washed first.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the appli- mediately if they come into contact ance afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 36 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
  • Page 13: Removing Foam Parts

    Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Remove the foam parts on the un- 4.5 Removing the transit derside. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
  • Page 15: Connecting The Appliance

    Installation and connection en Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
  • Page 16: Aligning The Appliance

    en Installation and connection Open the water tap carefully and 4.7 Aligning the appliance check that the connection points In order to reduce noise and vibra- are tight. tion and to prevent the appliance Water outlet connection types from moving, align the appliance cor- rectly.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 47 Note: Observe the manufacturer's in-...
  • Page 19: Control Panel

    Familiarising yourself with your appliance en Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. ate the appliance by lightly pressing Buttons and display on the display with your finger or...
  • Page 20 en Familiarising yourself with your appliance Navigating in the menu Confirming or cancelling in the message If a menu shows certain symbols, you can navigate in the menu. If the display shows a message, you Press the symbol. can confirm or cancel an action. ▶...
  • Page 21: Before Using For The First Time

    first time en The switch-on process takes a few Colour Setting seconds. Grey Cannot be activ- a After a few seconds, the appliance ated displays the start animation and the programme overview. Changing a setting value Set the Drum Care programme. If a menu shows a scale for a setting, Close the door.
  • Page 22: Display

    en Display 7 Display The display shows the current settings, options or relevant information. 7.1 Programme menu The programme menu is the main menu of the display. In this menu, you can adjust important settings for the operation of the appliance or navigate to other menus.
  • Page 23 Display en Display Designation Description Cold – 90 Temperature Set temperature in °C. → "Buttons", Page 25 Drum cleaning Reminder to clean Drum is dirty. Run the Drum Care pro- is recommen- the drum gramme for cleaning and caring for the ded. Please drum and the outer tub.
  • Page 24 en Display Display Designation Description Unable to con- ¡ No water pressure. tinue pro- ¡ The water pressure is too low. gramme: No water supply. Please turn on the tap. Pro- gramme will continue auto- matically. The program Detergent drawer The detergent drawer has not been cannot run if pushed in fully.
  • Page 25 Buttons en 8 Buttons With the More Programs button, you can open the sub-menu for additional programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the programme that is set. Button Selection Description...
  • Page 26 en Buttons Button Selection Description ⁠   Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
  • Page 27 Buttons en Button Selection Description ⁠   Mute ¡ Activate Activate or deactivate operating sig- nals and information signals. ¡ Deactivate ⁠   Silent ¡ Activate Activate or deactivate quiet operation, Wash e.g. for operation at night. ¡ Deactivate The operating signals and the informa- tion signals are deactivated and the appliance is adjusted for quiet opera- tion, e.g.
  • Page 28 en Buttons Button Selection Description ⁠   Drying ¡ Activate Activate or deactivate washing with subsequent drying, or change the dry- ¡ Deactivate ness level. ¡ Changing the dry- ness level ⁠   Remote ¡ Activate → "Remote start", Page 44 start ¡ Deactivate...
  • Page 29 Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Wash Dry- Delicates Wash delicate, washable items made from – silk, viscose and synthetic fabrics. Use a detergent that is suitable for delicates or silk.
  • Page 30 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- Rinse Rinse and then spin the laundry, and drain the – – water. Programme setting: Max. 1400 rpm Spin Spin and drain the water. – – Do not use fabric softener. Programme setting: Max.
  • Page 31 Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Note: To prevent excessive foaming, remove air from laundry items by rolling them up be- fore you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Dark Wash Wash dark-coloured and colour-intense items made from cotton or easy-care fabric, e.g.
  • Page 32 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- ¡ Cold: Rinse the drum to remove hair and fluff. Use washing powder that contains bleach. Place the washing powder containing bleach in the manual dosing compartment. → "Detergent drawer", Page 18 Halve the amount of detergent to avoid foam- ing.
  • Page 33 Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Gentle Dry Dry items made from synthetic or blended fab- – rics. Gentle programme with low temperatures for delicate fabrics. Intensive Dry Dry items made from cotton or linen. –...
  • Page 34 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- Cottons Wash hard-wearing items made from cotton, 12.0 linen or blended fabrics. Suitable for heavily soiled laundry. Also suitable as a short programme for nor- mally soiled laundry when you activate ⁠...
  • Page 35 Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Quilt anti- Kill mites in dry quilts with a synthetic, cotton, – mites down or silk filling. Note: To protect the quilts, prepare them be- forehand: → "Preparing quilts", Page 36. Drying not possible Washing not possible ⁠...
  • Page 36: Accessories

    en Accessories 10 Accessories Use original accessories. These have been made especially for your appliance. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 37: Detergents And Care

    Detergents and care products en Fold the quilt together in the centre ¡ Do not use products that have ex- and fold in the upper and lower pired or are highly congealed parts of the quilt. ¡ do not use products containing solvents, caustic agents or volatile substances ¡...
  • Page 38: Adjusting The Programme Settings

    en operation Search through the menu. Notes → "Searching through the menu", ¡ The programme settings are not saved permanently for the pro- Page 20 gramme. Press the required programme. ¡ The setting is saved if you activate → "Programmes", Page 29 or deactivate the intelligent dosing a The display shows the programme system.
  • Page 39: Loading Laundry

    operation en Open the door. Note: Observe the information about detergents and care products → Page 37. Pull out the detergent drawer. Pour in detergent. → "Detergent drawer", Page 18 If required, add the care product. Push in the detergent drawer. 13.8 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 37 13.6 Loading laundry Press...
  • Page 40: Cancelling The Washing Programme

    en Childproof lock Wipe the rubber gasket dry and re- 13.10 Cancelling the washing move any foreign objects. programme Press Cancel . Open the door. The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start the Rinse programme.
  • Page 41: Starting The Programme With Intelligent Dosing System

    Intelligent dosing system en Requirements 15 Intelligent dosing sys- ¡ The laundry is prepared. → "Preparing the laundry", Page 36 ¡ The laundry is sorted. The optimum quantities of liquid de- ¡ The laundry is placed in the appli- tergent and fabric softener are dis- ance.
  • Page 42: Dispenser Contents

    en Home Connect If you want to replace the liquid de- If required, pour washing aid into tergent or fabric softener in the dis- the compartment for manual dos- penser with another product, clean ing. the detergent drawer beforehand. → "Adding detergent and care → "Cleaning the detergent drawer", product", Page 39 Page 46...
  • Page 43: Home Connect

    Home Connect en Home Connect services in your coun- 16.2 Setting up Home Con- try. You can find information about nect this at: www.home-connect.cn. Requirements The Home Connect app guides you ¡ The Home Connect app has been through the entire login process. Fol- installed on your mobile device. low the instructions in the Home Con- ¡...
  • Page 44: Resetting The Appliance Network Settings

    en Home Connect 16.5 Resetting the appliance 16.7 Data protection network settings Please see the information on data protection. Press ⁠ . The first time your appliance is Press ⁠   Remote start. registered on a home network Press Network reset . connected to the Internet, your Press Continue .
  • Page 45: Basic Settings

    Basic settings en Basic setting Description 17 Basic settings Wi-Fi Activate or deac- tivate Wi-Fi. You can configure the basic settings for your appliance to meet your Network reset Reset the net- needs. work settings. Home Connect Set up Home 17.1 Overview of the basic assistant Connect.
  • Page 46: Cleaning And Servicing

    en Cleaning and servicing Put the appliance into standby 18 Cleaning and servi- mode. → "Put the appliance into standby cing mode", Page 40 To keep your appliance working effi- Pull out the detergent drawer. ciently for a long time, it is important Press down on the insert and re- to clean and maintain it carefully.
  • Page 47: Cleaning The Drain Pump

    Cleaning and servicing en Empty the detergent drawer. Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer.
  • Page 48 en Cleaning and servicing Put the appliance into standby CAUTION - Risk of scalding! mode. When you wash at high temperat- → "Put the appliance into standby ures, the detergent solution gets mode", Page 40 hot. Disconnect the appliance's mains Do not touch the hot detergent ▶...
  • Page 49 Cleaning and servicing en Insert the pump cap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 47 Since water may remain in the drain pump, unscrew the pump cap carefully. Screw the pump cap as far as it will go. Clean the interior, the thread on the pump cap and the pump hous- ing.
  • Page 50: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Remove any blockages from the 18.4 Cleaning the intake intake opening. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Note: Do not use any sharp or poin- ted objects.
  • Page 51: Troubleshooting

    Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 52 en Troubleshooting Fault Cause and troubleshooting The drying time is too Run the Drum Care programme without any laun- ▶ long. dry or detergent. Creasing. The load is too large. The laundry lies in the drum for too long after drying. Remove the laundry from the drum as soon as the drying programme has finished.
  • Page 53 Troubleshooting en Fault Cause and troubleshooting The door cannot Power failure. be opened. Open the door using the emergency release. ▶ → "Emergency release", Page 61 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 54 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. ⁠   Easy Iron is activated. Select the programmes that are suitable for the ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 37 Drain the dispenser. → "Cleaning the detergent drawer", Page 46 Clean the dispenser.
  • Page 57 Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin  programme.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting No connection to the Ensure that the home network is available. home network. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 43 Drying programme Door is not closed. does not start. Close the door. ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The laundry is too Make sure that the water tap also remains open ▶ damp. during the drying phase. The ambient temperature is greater than 30 °C. Ensure that the appliance is only operated in a well ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Spin noise during the Thermal spinning is active. drying phase. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Water inlet noise dur- Drying phase requires water. ing the drying phase.
  • Page 61: Emergency Release

    Transportation, storage and disposal en Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 47 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
  • Page 62: Disposing Of Old Appliance

    en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
  • Page 63: Consumption Values

    Consumption values en Appliance depth 65.5 cm 22 Consumption values with door closed Appliance depth 119.4 cm Deactivate the automatic dosing (i- with door open Dos) function for the tests. Weight 93.4 kg Washing class Maximum load 12.0 kg Energy consump- 1.002 kWh/cycle tion Mains voltage 220 V, 50 Hz Minimum in- Water consump- 73.0 l/cycle...
  • Page 64 en Applicable standard cence information via your GB 17625.1 Electromagnetic Home Connect app: "Profile -> Legal compatibility – information -> Licence Information". Limits – Limits You can download the licence in- for harmonic cur- formation on the brand product web- rent emissions site.
  • Page 68 总经销商:博西家用电器(中国)有限公司 地址: 中国江苏省南京市鼓楼区清江南路18号3幢 客户服务热线:400 889 9999 客户服务电子邮箱: careline.china@bshg.com 制造商:博西华家用电器有限公司 地址: 安徽省滁州市滁州经济技术开发区世纪大道1号 siemens-home.bsh-group.cn *9001677491* 9001677491 (030210)

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