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Troubleshooting and routine
B
maintenance
Troubleshooting
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself.
If you are having difficulty with your machine
Check the chart below and follow the troubleshooting tips.
Copy quality difficulties
Difficulties
Vertical black line appears in
copies.
Printing difficulties
Difficulties
No printout.
The machine prints unexpectedly
or it prints garbage.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip or the corona wire for printing is dirty. (See Cleaning the scanner glass
on page 64 and Cleaning the corona wire on page 67.)
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 75.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 56.)
Check that machine is online:
®
(For Windows Vista
)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click TYPE SP 1200S Printer. Make sure that Use Printer
Offline is unchecked.
®
(For Windows
XP)
Click the Start button and choose Printers. Right-click TYPE SP 1200S
Printer. Make sure that Use Printer Offline is unchecked.
®
(For Windows
2000)
Click the Start button and choose Settings and then Printers. Right-click
TYPE SP 1200S Printer. Make sure that Use Printer Offline is unchecked.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine's power switch and disconnect from the power for several
minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
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