Ricoh SP 110 User Manual
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User Guide
Guide to the Machine
Loading Paper
Printing Documents
Configuring the Machine Using Smart
Organizing Monitor
Maintaining the Machine
Troubleshooting
Appendix
For safe and correct use, be sure to read "Safety Information"
before using the machine.

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Summary of Contents for Ricoh SP 110

  • Page 1 User Guide Guide to the Machine Loading Paper Printing Documents Configuring the Machine Using Smart Organizing Monitor Maintaining the Machine Troubleshooting Appendix For safe and correct use, be sure to read "Safety Information" before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read This Manual..........................4 Introduction..............................4 Legal Prohibition.............................4 Disclaimer................................4 Model Names..............................4 Model-Specific Information..........................6 Important Safety Instructions ......................7 User Information on Electrical & Electronic Equipment................7 Environmental Advice for Users........................8 Note for the Battery and/or Accumulator Symbol (For EU countries only)..........9 Important Safety Instructions .......................10 Notes to Users in the State of California....................10...
  • Page 4 Resetting the Print Job..........................28 Preventing Paper Mismatch Errors......................28 4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information........................31 Checking the Status Information.........................31 Printing the Configuration Page or Test Page....................32 Configuring the Machine Settings........................33 Tab Settings..............................33 Updating the Firmware............................34 5.
  • Page 5 INDEX ................................59...
  • Page 6: How To Read This Manual

    For good output quality, the manufacturer recommends that you use genuine toner from the manufacturer. Two kinds of size notation are employed in this manual. Some illustrations or explanations in this guide may differ from your product due to improvement or change in the product. Model Names SP 110: Type 1...
  • Page 7 SP 111: Type 2...
  • Page 8: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CXP042 The following information is region-specific.
  • Page 9: Important Safety Instructions

    Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are marked with the symbol below.
  • Page 10: Environmental Advice For Users

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
  • Page 11: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only)

    Note for the Battery and/or Accumulator Symbol (For EU countries only) In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators. This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
  • Page 12: Important Safety Instructions

    Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate...
  • Page 13: Guide To The Machine

    1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CXP003 1. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. 2.
  • Page 14: Interior

    1. Guide to the Machine 6. Alert Indicator This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do not match the settings specified by the driver, or when other errors occur. 7.
  • Page 15: Installing The Driver And Software

    Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012. The procedure in this section is an example based on Windows 7.
  • Page 16 1. Guide to the Machine On the [Start] menu, select [Printers and Faxes]. • Windows Vista, Windows Server 2008: On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound] category. • Windows 8, Windows Server 2012: Click [Search] on the Charm Bar, and then click [Control Panel].
  • Page 17 Installing the Driver and Software Click the [Drivers] tab. Click the [Change Driver Settings] button if it is displayed. Click [Remove...]. Select [Remove driver and driver package.], and then click [OK]. Click [Yes]. Click [Delete]. Click [OK]. Click [Close] to close the print server properties window.
  • Page 18: What Is Smart Organizing Monitor

    1. Guide to the Machine What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messages. •...
  • Page 19: Loading Paper

    2. Loading Paper Supported Paper Paper Size • A4 • 8 " × 11 " (Letter) • 8 " × 14 " (Legal) • B5 • 5 " × 8 " (Half Letter) • 7 " × 10 " (Executive) •...
  • Page 20: Non-Recommended Paper Types

    2. Loading Paper Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper •...
  • Page 21: Print Area

    Print Area Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) •...
  • Page 22: Loading Paper

    2. Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. • When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing.
  • Page 23 Loading Paper Raise up the paper support wire. CXP045 Fan the paper before loading it in the tray. CBK254 Slide the paper guide on both sides outward, and then load the paper print side up until it stops. CXP005...
  • Page 24: Specifying Paper Type And Paper Size Using Smart Organizing Monitor

    2. Loading Paper Adjust the paper guide on both sides to fit the paper width. CXP006 Open the front cover and tray extension. CXP046 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
  • Page 25 Loading Paper Click [Close]. Changing the custom paper size On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 26 2. Loading Paper...
  • Page 27: Printing Documents

    3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. • Before printing, check that the paper size specified in [Document Size:] on the [Paper/Print Quality] tab matches the size of the paper in the paper tray. After creating a document, open the [Printing Preferences] dialog box in the document's native application.
  • Page 28: Printing On Both Sides Of Sheets

    3. Printing Documents • Changing the dithering pattern • Having text stamped on prints For details about each setting items, click [Help]. When setting changes are completed, click [OK]. Print the document using the print function in the document's native application. •...
  • Page 29: Canceling A Print Job

    Basic Operation Landscape CXP019 Press the [Start] key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started Double-click the printer icon on the task tray of your computer.
  • Page 30: If A Paper Mismatch Occurs

    3. Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: • If [Auto Continue:] is set to [0 sec], the machine continues printing and does not display the error message.
  • Page 31 If a Paper Mismatch Occurs Printer driver (Printer Preferences dialog box): Click the [Paper/Print Quality] tab. If the error persists even after you have performed Step 1, check that the paper size setting specified in the printer driver matches the size of paper you are using. Smart Organizing Monitor: On the [Status] tab, click [Change...].
  • Page 32 3. Printing Documents...
  • Page 33: Configuring The Machine Using Smart Organizing Monitor

    4. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CXP110 1. Image area Displays the status of this machine with an icon. 2.
  • Page 34: Printing The Configuration Page Or Test Page

    4. Configuring the Machine Using Smart Organizing Monitor 3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 48 "Error and Status Messages Appear on the Smart Organizing Monitor".
  • Page 35: Configuring The Machine Settings

    Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings. On the [Start] menu, click [All Programs]. Click [Smart Organizing Monitor for SP xxx Series]. Click [Smart Organizing Monitor for SP xxx Series Status]. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
  • Page 36: Updating The Firmware

    4. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware • To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software, losses of documents or data, or the use or non-use of this software and operation manuals provided with it.
  • Page 37: Maintaining The Machine

    5. Maintaining the Machine Replacing the Print Cartridge • This machine does not monitor the remaining toner level, and no message will be displayed to prompt the user to replace the print cartridge if the machine runs out of toner. Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 38 5. Maintaining the Machine Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 Close the maintenance cover.
  • Page 39: Cautions When Cleaning

    Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
  • Page 40: Cleaning The Inside Of The Machine

    5. Maintaining the Machine Cleaning the Inside of the Machine Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 Use a cloth to wipe the inside of the machine toward and away from yourself. CXP032 Wipe carefully so as not to touch any protrusions inside the machine.
  • Page 41: Troubleshooting

    6. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not • Make sure that the power connected properly.
  • Page 42: Paper Feed Problems

    6. Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 17 "Supported Paper".
  • Page 43: Removing Printing Jams

    Paper Feed Problems Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 17 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
  • Page 44 6. Troubleshooting CXP030 If the jammed paper is not ejected, open the maintenance cover again and remove jammed paper manually. Removing paper manually • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper.
  • Page 45 Paper Feed Problems Hold the grips of the print cartridge, and then pull it out of the machine. CXP007 Push the Fusing Pressure Release Lever on the left down with your thumbs. CXP014 Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes.
  • Page 46 6. Troubleshooting CXP012 If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side. CXP013 Hold the grips of the print cartridge, and then insert it into the machine until it stops. CXP008 Push the Fusing Pressure Release Lever on the left up with your thumbs.
  • Page 47: Print Quality Problems

    Print Quality Problems Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface. Place the machine's location.
  • Page 48: Printer Problems

    6. Troubleshooting Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with printing.
  • Page 49: Print Positions Do Not Match Display Positions

    Printer Problems Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application.
  • Page 50: Error And Status Messages Appear On The Smart Organizing Monitor

    6. Troubleshooting Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off • The power cable of the • Check the printer power cord. (Communication machine is not plugged in. • Check the printer power switch is on. Error) •...
  • Page 51 Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Print Cartridge Not The print cartridge has not been Reinstall the print cartridge. See page 35 Detected installed. "Replacing the Print Cartridge".
  • Page 52 6. Troubleshooting...
  • Page 53: Appendix

    7. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • Replace the print cartridge if the printed image suddenly becomes pale or blurred.
  • Page 54: Moving And Transporting The Machine

    7. Appendix Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. •...
  • Page 55: Consumables

    Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,000 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
  • Page 56: Specifications Of The Machine

    7. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 356 mm (8.5 × 14 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 "...
  • Page 57: Printer Function Specifications

    Specifications of the Machine (mainly North America) 120 V, 6 A, 50/60 Hz Power consumption • Maximum power consumption (mainly Europe and Asia) 730 W (mainly North America) 680 W Machine dimensions (Width × Depth × Height) 402 × 368.5 × 119 mm (15.8 × 14.5 × 4.7 inches) Weight (machine body with consumables) Approximately 6.7 kg (14.8 lb.) or less Printer Function Specifications...
  • Page 58: Trademarks

    7. Appendix Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 59 Trademarks ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: ® ® Microsoft Windows Server 2008 R2 Foundation ® ® Microsoft Windows Server 2008 R2 Standard ®...
  • Page 60 7. Appendix...
  • Page 61 INDEX Basic operation............Paper feed problems..........Paper jam............41, 42 Paper mismatch............. Changing the custom paper size......Paper Mismatch............. Cleaning............37, 38 Print area..............Common problems..........Print cartridge..........35, 53 Condition of the machine........Print quality problems..........Configuration page..........Printer function............Consumables............
  • Page 62 MEMO M178-8609...
  • Page 63 © 2013...
  • Page 64 M178-8609...

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