Page 2 Touchscreen LCD Overview......................... 13 How to Navigate the Touchscreen LCD ....................... 15 Access Brother Utilities (Windows) ......................17 Uninstall the Brother Software and Drivers (Windows) ..............19 Paper Handling............................ 20 Load Paper..............................21 Load and Print Using the Paper Tray ....................22 Load and Print Paper in the Manual Feed Slot ..................
Page 3 Home > Table of Contents Additional Methods of Configuring Your Brother Machine for a Wireless Network ........71 Before Configuring Your Brother Machine for a Wireless Network............. 72 Configure Your Machine for a Wireless Network................73 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
Page 4 Brother iPrint&Scan Overview........................206 Troubleshooting ..........................207 Error and Maintenance Messages ......................208 Error Messages When Using the Brother Web Connect Feature .............. 216 Paper Jams ..............................218 Paper is Jammed in the Manual Feed Slot ..................219 Paper is Jammed in the Paper Tray ....................220 Paper is Jammed in the Back of the Machine ..................
Page 5 Change Machine Settings Using Web Based Management ............331 Appendix............................335 Specifications ............................. 336 How to Enter Text on Your Brother Machine ....................342 Supplies ..............................344 Important Information About Toner Cartridge Life ..................346 Information Regarding Recycled Paper ..................... 347...
Page 6 Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...
Page 7 Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Page 8 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Page 9 • Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2. • In this User's Guide, the LCD messages of the HL-L3230CDW/HL-L3270CDW are used unless otherwise specified. • In this User's Guide, the illustrations of the HL-L3230CDW are used unless otherwise specified.
Page 10 Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Front View and Back View • Control Panel Overview • Touchscreen LCD Overview • How to Navigate the Touchscreen LCD • Access Brother Utilities (Windows)
Page 11 Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.
Page 12 Home > Introduction to Your Brother Machine > Front View and Back View Front View and Back View >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Front View Back View 1. Control panel with a Liquid Crystal Display (LCD) 2. Face-down output tray support flap (support flap) 3.
Page 13 5. Manual feed slot cover 6. Top cover 7. Manual feed slot 8. 10BASE-T / 100BASE-TX port 9. USB port 10. AC power connector / cord 11. Back cover (Face-up output tray) Related Information • Introduction to Your Brother Machine...
Page 14 When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Page 15 Back • Press to go back one level in the menu. • Press to select the previous digit when entering letters or numbers. a or b (+ or -) • Press to scroll through menus and options. • Press to enter or change a letter or number. Hold down a or b to scroll faster. When you see the letter or number you want, press OK.
Page 16 HL-L3270CDW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. Press to cancel a programmed print job and clear it from the machine’s memory.
Page 17 Related Information • Introduction to Your Brother Machine...
Page 18 Displays the remaining toner life. Press to access the [Toner] menu. [Settings] Press to access the [Settings] menu. Use the Settings menu to access all of your Brother machine's settings. If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to change any settings.
Page 19 The warning icon appears when there is an error or maintenance message; press to view it, and then press to return to Ready Mode. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. Related Information • Introduction to Your Brother Machine...
Page 20 Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD How to Navigate the Touchscreen LCD Related Models: HL-L3270CDW Press your finger on the LCD to operate it. To display and access all the options, press a or b on the LCD to scroll through them.
Page 21 5. Press[Med]. 6. Press Related Information • Introduction to Your Brother Machine...
Page 22 Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 23 Related Information • Introduction to Your Brother Machine • Uninstall the Brother Software and Drivers (Windows)
Page 24 • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Page 25 Home > Paper Handling Paper Handling • Load Paper • Paper Settings • Unprintable Area • Recommended Print Media • Using Special Paper...
Page 26 Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Paper in the Manual Feed Slot...
Page 27 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray Load and Print Using the Paper Tray • Load Paper in the Paper Tray • Printing Problems • Error and Maintenance Messages...
Page 28 Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
Page 29 5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
Page 30 > Change Machine Settings to Print on Preprinted Paper in the Paper Tray Change Machine Settings to Print on Preprinted Paper in the Paper Tray Related Models: HL-L3230CDW/HL-L3270CDW When you use preprinted paper for 2-sided printing, change the machine's settings.
Page 31 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Paper in the Manual Feed Slot • Load and Print on Labels in the Manual Feed Slot •...
Page 32 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 33 • Load paper into the manual feed slot with the printing surface facing up. • Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. 5.
Page 34 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Labels in the Manual Feed Slot Load and Print on Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 35 • Load paper into the manual feed slot with the printing surface facing up. • Pull the paper out completely if you must reload the paper into the manual feed slot. • Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam. •...
Page 36 Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
Page 37 5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go. • Load the envelope into the manual feed slot with the printing surface facing up. •...
Page 38 Home > Paper Handling > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting...
Page 39 Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1.
Page 40 When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type. The default setting is On. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1.
Page 41 Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
Page 42 Home > Paper Handling > Recommended Print Media Recommended Print Media To get the best print quality, we recommend using the paper listed in the table. Paper Type Item Plain Paper Xerox Premier TCF 80 g/m Xerox Business 80 g/m Recycled Paper Steinbeis Evolution White 80 g/m Labels...
Page 43 • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
Page 44 Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Cancel a Print Job • Test Print...
Page 45 Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Document (Windows) • Print Settings (Windows) • Secure Print (Windows) • Change the Default Print Settings (Windows) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript Language Emulation) (Windows) •...
Page 46 > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 47 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows)
Page 48 Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 49 5. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 6. Colour / Mono Select the Colour/Mono settings to use. NOTE •...
Page 50 2-sided Settings button Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each orientation. 10. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page.
Page 51 2. Reverse Print Select this option to rotate the printed image 180 degrees. 3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4.
Page 52 >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Advanced tab.
Page 53 You must set a separate password for each document. 7. Type the User Name and Job Name in the text field, if needed. 8. Click OK, to close the Secure Print Settings window. 9. Click OK. 10. Complete your print operation. 11.
Page 54 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 55 Select Machine section, and then select the PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.
Page 56 (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. (Windows 8.1 and Windows Server 2012 R2)
Page 57 Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Secure Print (Mac) • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript language emulation) (Mac) •...
Page 58 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.
Page 59 Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
Page 60 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
Page 61 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
Page 62 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
Page 63 Quiet Mode Select this option to reduce printing noise. Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Color Settings 1. Color Mode Select the colour mode to suit your preference. 2.
Page 64 Secure Print 1. Secure Print (Available only for certain models) This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine's control panel. Related Information • Print from Your Computer (Mac) Related Topics: •...
Page 65 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
Page 66 After you have printed the secured data, it will be cleared from the machine's memory. Related Information • Print from Your Computer (Mac)
Page 67 (Mac) ® The BR-Script3 printer driver lets you print PostScript data more clearly. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the PS driver (BR-Script3 printer driver). • Make sure you have added the BR-Script3 printer driver from Printers & Scanners in the System Preferences list on your Mac.
Page 68 To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
Page 69 Home > Print > Cancel a Print Job Cancel a Print Job >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press Cancel. To cancel multiple print jobs, press and hold Cancel for four seconds. HL-L3270CDW 1. Press To cancel multiple print jobs, press and hold for four seconds.
Page 70 1. Press a or b to display the [Printer] option, and then press OK. 2. (HL-L3210CW/HL-L3230CDW) Press a or b to display the [Print Options] option, and then press OK. 3. Press a or b to display the [Test Print] option, and then press OK.
Page 71 Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Page 72 Information: Settings Tables. • You can also use management utilities, such as BRAdmin Light (Windows), BRAdmin Professional (Windows) and Web Based Management, to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities.
Page 73 Web Based Management Status Monitor Driver Deployment Wizard • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...
Page 74 Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
Page 75 Windows computer on your LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.
Page 76 > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
Page 77 • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
Page 78 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 79 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 80 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network Related Topics: • Wireless LAN Report Error Codes...
Page 81 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 82 Routers or access points that support WPS are marked with this symbol: >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK.
Page 83 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 84 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 85 WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
Page 86 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 87 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 88 WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
Page 89 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
Page 90 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 91 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
Page 92 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 93 CHAPv2 TKIP EAP-FAST/GTC TKIP PEAP/MS-CHAPv2 TKIP PEAP/GTC TKIP EAP-TTLS/CHAP TKIP EAP-TTLS/MS- CHAP TKIP EAP-TTLS/MS- CHAPv2 TKIP EAP-TTLS/PAP TKIP EAP-TLS TKIP For example: Network Name (SSID) HELLO Communication Authentication Encryption Mode User ID Password Mode Method Infrastructure EAP-FAST/MS- Brother 12345678 CHAPv2...
Page 94 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Page 95 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
Page 96 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
Page 97 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Page 98 Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
Page 99 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, select [<Rescan>], and then press OK.
Page 100 Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview...
Page 101 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
Page 102 Select [Input] to enter the PIN displayed by your mobile device in your Brother machine. Press OK, and then go to the next step. If your mobile device does not display a PIN, press Back on your Brother machine. Go back to the first step and try again.
Page 103 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
Page 104 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
Page 105 Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview...
Page 106 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> HL-L3210CW/HL-L3230CDW >>...
Page 107 Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Print the WLAN Report • Configure the SNTP Protocol Using Web Based Management...
Page 108 3. Press Related Information • Advanced Network Features Related Topics: • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • Access Web Based Management • I Want to Check that My Network Devices are Working Correctly...
Page 109 Related Information • Advanced Network Features • Wireless LAN Report Error Codes Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
Page 110 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
Page 111 Related Information • Print the WLAN Report Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ • Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup (WPS) ™...
Page 112 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Select the profile you want to set up or change.
Page 113 Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...
Page 114 • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Network] option, and then press OK.
Page 115 Home > Security Security • Lock the Machine Settings • Network Security Features...
Page 116 Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Page 117 Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
Page 118 > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 119 Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 120 > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK. 2. Press a or b to display the [Setting Lock] option, and then press OK.
Page 121 Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely • Use IEEE 802.1x Authentication for a Wired or a Wireless Network •...
Page 122 > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 123 Security > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 124 • Print ™ Print includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. If you register users' login names in advance, the users do not need to enter their passwords when they use the print function. •...
Page 125 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 126 ™ Public Mode includes print jobs sent via Google Cloud Print , Brother iPrint&Scan, and CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 127 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Page 128 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
Page 129 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
Page 130 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers.
Page 131 Benefits of Using SSL/TLS The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 132 Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
Page 133 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
Page 134 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
Page 135 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 136 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
Page 137 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate 1.
Page 138 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer.
Page 139 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
Page 140 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
Page 141 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 142 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 143 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
Page 144 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 145 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother support website at support.brother.com. Search for "SSL".
Page 146 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 147 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Page 148 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 149 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Page 150 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 151 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1.
Page 152 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1.
Page 153 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
Page 154 In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
Page 155 Related Information • Manage Your Network Machine Securely Using SSL/TLS...
Page 156 (Windows) To use BRAdmin Professional, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
Page 157 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2.
Page 158 Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
Page 159 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Page 160 Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
Page 161 > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 162 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 163 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
Page 164 Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 165 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 166 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 167 Home > Security > Network Security Features > Store Print Log to Network Store Print Log to Network • Store Log to Network Overview • Configure the Store Print Log to Network Settings Using Web Based Management • Use the Store Print Log to Network's Error Detection Setting...
Page 168 Store Log to Network Overview The Store Print Log to Network feature allows you to save the print log file from your Brother machine to a network server using the Common Internet File System (CIFS) protocol. You can record the ID, type of print job, job name, user name, date, time and the number of printed pages for every print job.
Page 169 Home > Security > Network Security Features > Store Print Log to Network > Configure the Store Print Log to Network Settings Using Web Based Management Configure the Store Print Log to Network Settings Using Web Based Management 1. Start your web browser. 2.
Page 170 To test your settings, click Yes and then go to the next step. To skip the test, click No. Your settings will be submitted automatically. 10. The machine will test your settings. 11. If your settings are accepted, Test OK appears on the screen. If Test Error appears, check all settings, and then click Submit to display the Test page again.
Page 171 Home > Security > Network Security Features > Store Print Log to Network > Use the Store Print Log to Network's Error Detection Setting Use the Store Print Log to Network's Error Detection Setting Use Error Detection Settings to determine the action that is taken when the print log cannot be stored to the server due to a network error.
Page 172 Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
Page 173 Brother Web Connect Related Models: HL-L3270CDW • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect...
Page 174 2. Photos, images, documents and other files 3. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 175 Use Brother Web Connect to access services from your Brother machine: To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 176 (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 177 Conditions for Using Brother Web Connect Related Models: HL-L3270CDW • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using Your Brother Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
Page 178 > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Related Models: HL-L3270CDW The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed. Windows To install the Brother software and connect your machine to a wireless or wired network, see the Quick Setup Guide.
Page 179 Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Configure the Proxy Server Settings Using Your Brother Machine's Control Panel Related Models: HL-L3270CDW If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 180 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
Page 181 Related Models: HL-L3270CDW • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
Page 182 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
Page 183 Your Brother machine can now use the service. Related Information • Set Up Brother Web Connect...
Page 184 Related Models: HL-L3270CDW To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 185 Apply for Brother Web Connect Access Related Models: HL-L3270CDW To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
Page 186 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 187 Register an Account on Your Brother Machine for Brother Web Connect Related Models: HL-L3270CDW You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want.
Page 188 Related Information • Set Up Brother Web Connect Related Topics: • Apply for Brother Web Connect Access...
Page 189 The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Page 190 [OK]. If you want to display this information again, press [Yes]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print. Press the service name.
Page 191 Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
Page 192 Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Page 193 Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
Page 194 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Page 195 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
Page 196 Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
Page 197 Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Page 198 Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
Page 199 > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Page 200 Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint...
Page 201 Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 202 AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
Page 203 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 204 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
Page 205 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Page 206 Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.
Page 207 ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother Machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
Page 208 Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. •...
Page 209 NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan on your Android device to use this feature. For more detailed information, visit support.brother.com/ips.
Page 210 Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...
Page 211 > Brother iPrint&Scan Overview Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows and Mac to print from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application. •...
Page 212 Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer.
Page 213 NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
Page 214 Error Message Cause Action Cover is Open The top cover is not completely Open and then firmly close the top cover of the closed. machine. Cover is Open The fuser cover is not completely Close the fuser cover located inside the back closed.
Page 215 Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service. Registration Registration failed. • If the error continues, press and hold down to turn the machine off.
Page 216 Wait a few seconds, and then turn it on again. Perform the colour calibration again using the LCD. • Install a new belt unit. • If the problem continues, contact Brother customer service or your local Brother dealer.
Page 217 Install the toner cartridge and drum unit assembly back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. Condensation Condensation may have formed Leave the machine turned on. Wait for 30...
Page 218 • Press and hold to turn the machine off, problem. wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service. Registration Registration failed. • Press and hold down to turn the machine off.
Page 219 Error Message Cause Action Replace Toner The toner cartridge is at the end of Replace the toner cartridge for the colour its life. The machine stops all print indicated on the LCD. operations. See Related Information: Replace the Toner Cartridge. Replace WT Box It is time to replace the waste Replace the waste toner box with a new one.
Page 220 Error Message Cause Action Supplies If the LCD displays this message, Order a new toner cartridge before the LCD you can still print. The toner displays Replace Toner. Toner Low: X cartridge is near the end of its life. (X indicates the toner cartridge or drum unit colour that is near the end of its life.
Page 221 Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the table. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest troubleshooting tips.
Page 222 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.
Page 223 Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Page 224 1. Gently remove any paper that is jammed in or around the manual feed slot. 2. Reload the paper into the manual feed slot. 3. Do one of the following: • HL-L3210CW/HL-L3230CDW Press Go to resume printing. • HL-L3270CDW Press [Retry] to resume printing.
Page 225 Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 226 5. Put the paper tray firmly back in the machine. Related Information • Paper Jams...
Page 227 Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
Page 228 5. Close the fuser cover. If you print on envelopes, pull down the grey envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
Page 229 Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine Paper is Jammed Inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
Page 230 IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. 4. Gently remove the jammed paper slowly. 5. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
Page 231 Related Information • Paper Jams...
Page 232 Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray Paper is Jammed underneath the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Page 233 6. Use both hands to gently pull the jammed paper out of the back of the machine. 7. Close the back cover until it locks in the closed position. 8. Put the paper tray firmly back in the machine. Related Information •...
Page 234 Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again.
Page 235 Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
Page 236 Related Topics: • Monitor the Status of the Machine from Your Computer (Windows) • Monitor the Status of the Machine from Your Computer (Mac) • Cancel a Print Job • Load and Print Using the Paper Tray • Clean the Paper Pick-up Rollers...
Page 237 Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
Page 238 • Replace the toner cartridge that matches the colour of the streak or band. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com view the FAQs & Troubleshooting page for your Brother model. See Related Information: Replace the Toner Cartridge.
Page 239 Identify the colour causing the problem and install a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. See Related Information: Replace the Toner Cartridge.
Page 240 Identify the colour causing the problem and put in a new toner cartridge. To identify the colour of the toner cartridge, visit the Brother Solutions Center at support.brother.com see the FAQs & Troubleshooting page. Uneven colour density across the page See Related Information: Replace the Toner Cartridge.
Page 241 Examples of poor print quality Recommendation Toner smears easily Media Type to a thick setting. If you are printing an envelope, select Env. Thick in the media type setting. • Select Reduce Paper Curl mode in the printer driver. If the problem is not solved, select Plain Paper in the media type setting.
Page 242 • Error Messages • Use the Network Connection Repair Tool (Windows) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network •...
Page 243 Home > Troubleshooting > Network Problems > Error Messages Error Messages Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Error Messages...
Page 244 Move the mobile device closer to your Brother mobile device cannot machine. communicate during the Wi-Fi • Move your Brother machine and the mobile device to Direct network configuration. an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
Page 245 Store Print Log to Network • Make sure the machine is connected to the network. feature. Wrong Date&Time, The Brother machine does not • Make sure the settings to access the SNTP time contact your obtain the time from the SNTP server are configured correctly in Web Based administrator.
Page 246 Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. •...
Page 247 Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
Page 248 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
Page 249 Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
Page 250 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it. Related Information •...
Page 251 • Wireless LAN Report Error Codes • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly...
Page 252 Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal machine from your application: computer.
Page 253 Troubleshooting > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
Page 254 > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
Page 255 (Windows) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Page 256 Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number and firmware version. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK.
Page 257 Home > Troubleshooting > Reset Functions Reset Functions • Machine Reset • Network Reset • Factory Reset...
Page 258 Machine Reset Use the Machine Reset function to reset the machine's settings to the factory settings. The network settings and the security settings will not be reset by the Machine Reset function. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 259 Use the Network Reset function to restore the print server's network settings, such as password and IP address, back to its default factory settings. • Unplug all the interface cables before you perform a Network Reset. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 260 Factory Reset Use the Factory Reset function to restore all settings back to the factory settings. Unplug all the interface cables before you perform a Factory Reset. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Initial Setup] option, and then press OK.
Page 261 Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Calibrate Colour Output • Correct Colour Print Alignment (Colour Registration) • Check the Remaining Part Life • Pack and Ship Your Brother Machine • Replace Periodic Maintenance Parts...
Page 262 Brother collection and recycling program. If your local Brother office does not have the collection program yet, or you choose not to return your used supply, discard the used supply according to local regulations, keeping it separate from domestic waste.
Page 263 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Replace the Belt Unit • Replace the Waste Toner Box Related Topics: • Error and Maintenance Messages • Supplies...
Page 264 Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
Page 265 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 266 5. Unpack the new toner cartridge. 6. Remove the protective cover. The shape of the toner cartridge will vary depending on your country and region. 7. Insert the new toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit.
Page 267 Brother Original replacement toner cartridges. Use or attempted use of third-party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
Page 268 Replace the Drum Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Drum Unit >> Reset the Drum Counter (HL-L3210CW/HL-L3230CDW) >> Reset the Drum Counter (HL-L3270CDW) Replace the Drum Unit 1. Make sure the machine is turned on.
Page 269 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 270 5. Unpack the new drum unit. 6. Remove the protective cover. 7. Reinsert the toner cartridge firmly into the new drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 8.
Page 271 The machine should be used only in a clean, dust-free environment with adequate ventilation. Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Page 272 4. Press OK to select [Drum]. 5. Select the toner colour for the drum unit you just replaced, and then press OK. 6. Select [Reset] to reset the drum counter. Reset the Drum Counter (HL-L3270CDW) 1. Make sure the machine is turned on. 2.
Page 273 Replace the Belt Unit Before starting the replacement procedure, see Related Information: Replace Supplies. >> Replace the Belt Unit >> Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDW) >> Reset the Belt Unit Counter (HL-L3270CDW) Replace the Belt Unit 1. Make sure the machine is turned on.
Page 274 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 275 5. Unpack the new belt unit and insert it into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 6. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
Page 276 To avoid print quality issues or damage to the machine, DO NOT reset the belt unit counter unless you are replacing the belt unit. • Using non-genuine Brother supplies may affect the print quality, hardware performance, and machine reliability. Reset the Belt Unit Counter (HL-L3210CW/HL-L3230CDW) 1.
Page 277 Home > Routine Maintenance > Replace Supplies > Replace the Waste Toner Box Replace the Waste Toner Box Before starting the replacement procedure, see Related Information: Replace Supplies. 1. Make sure the machine is turned on. 2. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot.
Page 278 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 279 5. Remove the orange packing material and discard it. This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
Page 280 8. Reinsert the belt unit into the machine. NOTE To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 9. Reinsert each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
Page 281 10. Close the machine's top cover. Related Information • Replace Supplies Related Topics: • Error and Maintenance Messages...
Page 282 Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Page 283 Belt Unit Waste Toner Box Related Information • Routine Maintenance • Clean the LED Heads • Clean the Touchscreen LCD • Clean the Corona Wires • Clean the Drum Unit • Clean the Paper Pick-up Rollers...
Page 284 Home > Routine Maintenance > Clean the Machine > Clean the LED Heads Clean the LED Heads If there is a problem with the print quality, such as light or faded colours, white streaks, or bands that run down the page, clean the LED heads as follows: 1.
Page 285 Home > Routine Maintenance > Clean the Machine > Clean the Touchscreen LCD Clean the Touchscreen LCD Related Models: HL-L3270CDW IMPORTANT DO NOT use any type of liquid cleaners (including ethanol). 1. Press and hold to turn the machine off. 2.
Page 286 Home > Routine Maintenance > Clean the Machine > Clean the Corona Wires Clean the Corona Wires 1. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
Page 287 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 288 Be sure to return the green tab to the Home position (a). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe. 4. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.
Page 289 Clean the Drum Unit If your printout has black or white dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1.
Page 290 7. The colour of printed dots on the Drum Dot Check Sheet is the colour of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the colour causing the problem. CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.
Page 291 8. Push down the green lock lever and remove the toner cartridge from the drum unit. To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 9. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 10.
Page 292 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 11. Tilt your left hand up to lift the frame so the numbered grid is visible, as shown. Use your right hand to rotate the drum while you look for marks or debris on the drum surface.
Page 293 NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 13. Reinsert the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 14.
Page 294 5. Open the top cover until it locks in the open position. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 6. The colour of printed dots on the Drum Dot Check Sheet is the colour of the drum you should clean. Remove the toner cartridge and drum unit assembly that matches the colour causing the problem.
Page 295 CAUTION We recommend placing the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. IMPORTANT To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Page 296 To avoid print quality problems, DO NOT touch any surface of the drum unit except the drum unit gear. 8. Lift the drum unit frame by the handle and rotate it counterclockwise, as shown. 9. Loosen your grip so the frame drops forward, and then use your right hand to locate the drum unit gear inside the right side of the frame.
Page 297 Use the column numbers next to the drum roller to find the mark. For example, a dot in column 2 on the Drum Dot Check Sheet would mean that there is a mark in the “2” region of the drum. 11.
Page 298 Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 13. Slide the toner cartridge and drum unit assemblies into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. 14.
Page 299 Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Page 300 Calibrating your machine helps improve the output colour density. If you are using the Mac printer driver, the printer driver automatically retrieves the calibration data. To retrieve the data manually, you must perform the calibration using Brother's Status Monitor. >> HL-L3210CW/HL-L3230CDW >>...
Page 301 Reset the Machine's Calibration Settings If the output colour differs from what you see on your monitor, try resetting your machine's calibration parameters. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK.
Page 302 > Correct Colour Print Alignment (Colour Registration) Correct Colour Print Alignment (Colour Registration) If solid areas of colour or images have cyan, magenta or yellow fringes, use the Colour Registration function. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Printer] option, and then press OK.
Page 303 Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Parts Life] option, and then press OK.
Page 304 Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine WARNING • When you move the machine, carry the machine as shown in the illustration. • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit.
Page 305 Related Information • Routine Maintenance...
Page 306 Replace the following parts regularly to maintain print quality. The parts listed below must be replaced after printing approximately 50,000 pages for the Fuser Unit and the PF Kit for the Paper Tray. Contact Brother customer service or your local Brother dealer when the following message appears on the LCD: LCD Message Description Replace the Fuser Unit.
Page 307 Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Page 308 Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Settings and Features Tables...
Page 309 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On •...
Page 310 When the machine is in Sleep Mode, it acts as if it is turned off. The machine will wake up and start printing when it receives a print job. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1.
Page 311 Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-L3210CW/HL-L3230CDW The LCD displays Deep Sleep. • The machine receives a job. • Someone presses a button on the control panel.
Page 312 • To start printing, press on the control panel and then send a print job. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode.
Page 313 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness Related Models: HL-L3270CDW If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 314 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Related Models: HL-L3270CDW Set how long the LCD backlight stays on. 1.
Page 315 Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter. We DO NOT recommend using the Toner Save feature for printing photo or greyscale images. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1.
Page 316 Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to display the [General Setup] option, and then press OK.
Page 317 Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. >> HL-L3210CW/HL-L3230CDW >> HL-L3270CDW HL-L3210CW/HL-L3230CDW 1. Press a or b to display the [Initial Setup] option, and then press OK.
Page 318 Settings and Features Tables The Settings tables will help you understand the menu selections and options that are found in the machine’s programs. • Access Menus and Change Your Machine's Settings • Settings Tables (HL-L3210CW/HL-L3230CDW) • Settings Tables (HL-L3270CDW) • Feature Tables (HL-L3270CDW)
Page 319 > Access Menus and Change Your Machine's Settings Access Menus and Change Your Machine's Settings Related Models: HL-L3210CW/HL-L3230CDW Use the control panel to access the machine's menus and change various settings. 1. Scroll through each menu level by pressing a or b.
Page 320 Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3210CW/HL-L3230CDW) Settings Tables (HL-L3210CW/HL-L3230CDW) Related Models: HL-L3210CW/HL-L3230CDW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
Page 321 Level 2 Level 3 Level 4 Description Quality Select the print quality. Print Options Font List HP LaserJet Print the font list and samples of HP LaserJet. BR-Script 3 Print the font list and samples of BR-Script. Test Print Print the test page. 2-sided 2-sided Print Select whether to print on both sides of the...
Page 322 CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower. ColourCorrection...
Page 323 Allocate the IP address from the link-local address range automatically IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother support website at support.brother.com. Ethernet Choose the Ethernet link mode. Wired Status Display the Ethernet link status.
Page 324 Level 1 Level 2 Level 3 Level 4 Descriptions WLAN WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code. WLAN Status Status Display the wireless Ethernet link status. Signal Display the signal condition. Channel Display the channel in use when Status is Active.
Page 325 IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother support website at support.brother.com. Setup Wizard Configure the wireless network settings using the setup wizard.
Page 326 Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Status Info. Signal Display the current Wi-Fi Direct network signal Direct strength. When your machine acts as Group Owner, the LCD always displays Strong. Channel Display the channel in use when the Status is G/O Active or Client Active.
Page 327 Related Information • Settings and Features Tables...
Page 328 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (HL-L3270CDW) Settings Tables (HL-L3270CDW) Related Models: HL-L3270CDW [Settings] Level 2 Level 3 Level 4 Descriptions Toner Toner Life View the approximate remaining toner life. Test Print Print a test page.
Page 329 Font No. Font No. Set the font number. Soft Font No. Set the soft font number. This menu appears if a soft font is installed on your Brother machine. Font Pitch Set the font pitch. (Available for certain font numbers)
Page 330 CAPT Use CAPT (Colour Advanced Printing Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos appear clearer and more accurate. Print speed will be slower. Colour...
Page 331 IPv6 Turn the IPv6 protocol on or off. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother support website at support.brother.com. Ethernet Choose the Ethernet link mode. Wired Status Display the Ethernet link status.
Page 332 Setup Wizard Configure the wireless network settings using the setup wizard. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Configure the wireless network settings Code using WPS with a PIN code.
Page 333 Level 3 Level 4 Level 5 Level 6 Descriptions Web Connect Proxy Settings Password Change the web connection settings. Settings Network Restore all network settings of your Reset machine to the factory settings. On connection to the network, if the machine's ‘Boot Method’ is ‘Auto’ the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP.
Page 334 Align the print position of each colour. [Functions] Level 2 Level 3 Descriptions Functions Secure Print Press to access the Secure Print option. Press to connect the Brother machine to an Internet service. Related Information • Settings and Features Tables...
Page 335 Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Page 336 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 337 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 338 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 339 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorised access to Web Based Management.
Page 340 Home > Appendix Appendix • Specifications • How to Enter Text on Your Brother Machine • Supplies • Important Information About Toner Cartridge Life • Information Regarding Recycled Paper • Brother Numbers...
Page 341 Electrophotographic LED Printer Memory Capacity Standard • 256 MB LCD (Liquid Crystal Display) • HL-L3210CW/HL-L3230CDW 16 characters x 1 line • HL-L3270CDW 2.7 in. (67.5 mm) TFT Colour touchscreen LCD Power Source • 220 to 240 V AC 50/60 Hz...
Page 342 Power Consumption • HL-L3270CDW (Average) Approximately 9.1 W • HL-L3210CW Deep Sleep Approximately 1.0 W • HL-L3230CDW Approximately 1.0 W • HL-L3270CDW Approximately 1.2 W • HL-L3210CW Power Off Approximately 0.04 W • HL-L3230CDW Approximately 0.04 W • HL-L3270CDW Approximately 0.04 W...
Page 343 Noise Level Sound Pressure Printing • HL-L3210CW/HL-L3230CDW LpAm = 45 dB (A) • HL-L3270CDW LpAm = 47 dB (A) Printing • LpAm = 43 dB (A) (Quiet Mode) Ready • Default: Inaudible Sound Power Monochrome Printing • HL-L3210CW/HL-L3230CDW LWAd = 5.93 B (A) •...
Page 344 • One sheet (face-up delivery to the face-up output tray) 2-sided Automatic 2-sided Printing Paper Type • Plain Paper, Thin Paper, Thick Paper, (HL-L3230CDW/ Recycled Paper HL-L3270CDW) Paper Size • Paper Weight • 60 to 163 g/m² For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
Page 345 • HL-L3210CW/HL-L3230CDW First Print Time Less than 15.5 seconds at 23°C / 230 V • HL-L3270CDW Less than 14 seconds at 23°C / 230 V Colour • HL-L3210CW/HL-L3230CDW Less than 15.5 seconds at 23°C / 230 V • HL-L3270CDW Less than 14 seconds at 23°C / 230 V Interface Specifications •...
Page 346 Third party USB ports are not supported. HL-L3230CDW/HL-L3270CDW HL-L3210CW/HL-L3230CDW/HL-L3270CDW For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.
Page 347 • Press Back to delete characters entered incorrectly. HL-L3270CDW • When you must enter text on your Brother machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform.
Page 348 • Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast...
Page 349 When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. The Supply Model Name will vary depending on your country and region. Supply Items...
Page 350 Related Information • Appendix Related Topics: • Replace Supplies...
Page 351 Home > Appendix > Important Information About Toner Cartridge Life Important Information About Toner Cartridge Life Toner Cartridge Life This product detects the life of the toner cartridges using the following two methods: • Detection by counting the dots of each colour that are necessary to create an image •...
Page 352 Home > Appendix > Information Regarding Recycled Paper Information Regarding Recycled Paper • Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the EN 12281:2002 standard.
Page 353 The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
Page 354 Visit us on the World Wide Web www.brother.com Version B...

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